Popular Santo Domingo 4-star Hotels

I get my reservation though the sales department. The person I deal with is very courteous, 1. I agree with couple of bad reviews here,,,,, Key issues, room outdated and moist smell on rooms and hallways, ( they are trying to fix the issues with dehumidifiers throughout the floor's hallway.... 2. front desk : they have inexperience front desk agents..... ( looks like no customer service skills training is happening at this location.... 3. to give the benefit of the doubt, this location has what is called club members that are not guest of the hotel, but they use the facility's gym, pool, sauna, and amenities from the hotel. so I think this ism the reason why the front desk and some of their staff lacks of just serv. skills. mix of people ...... and locals that visit or are member of the club are the med high class of the country and treat staff like if they are slaves..... so part of the problem lays in that, they try..... talking about the front desk staff....... 4. other staffs, they think they know everything..... one thing that bothers the most is when someone is trying to cover a fault with an excuse that doesn't even make sense.... please don't BS a Bs'r. 5. Rooms: other than having a moist smell, they lack of insulation ( sound proofing) you can hear everything that is going on on the other room, and when I say everything, is EVERYTHING..... my 11 years old asked me if they were killing someone on the other room..... 6. ammeneeties and restaurant staff, very courteous, and pleasant tried to accommodate me as much as they could possible can...... 7. Staff at 8th floor. they have a cigar lounge up there and more of a pleasant view away from most locals that visit the facility...... 8. if you want to have a nice sleep try executive rooms. everything is different.... by the way THIS IS A VERY CHEAP ($$$$$$ WISE) HOTEL.

Overall it's OK, the room is low, close to the beach, the sea view room is very beautiful, and the transportation is convenient. The breakfast variety is quite rich, and there is also a big **PORK in the hotel

I had a wonderful stay, the concierge, Fanyelis and housekeeper Olga did an excellent job of helping my sisters surprise me! I truly appreciated it! Alexis was also great in helping us cross the busy street and even giving walking directions to local places. The pool area was wonderful not huge but great for the space and a lot of seating available.

What a wonderful Hotel & Resort! Not only does this place provide some incredible amenities and a fabulous Japanese Restaurant but it’s the service that truly delivers the experience. Huge shout out to Olga and Rafaela from the restaurants and the staff throughout the entire Resort for all being so kind and gracious. -R&R

Having a long stay at my favourite Hotel in Santo Domingo. Impecable throughout!!!! Beautiful penthouse with jacuzzi!!!! Extremely comfortable bed and pillows, sleep like a princess. Amazing. I just love it here!!!! Wonderful room service and staff always willing to help!!! Special thanks to Jordi, this guy is everywhere!!!!! Wonderful, Family run, that work to please their guests, and make your stay memorable!!!! Will always come back!!!! Many thanks. Jade

María in housekeeping was extremely attentive and helpful. I love this hotel. It always feels like home! From reception, rooom service, poolside, and beyond. This is where you go when you want to feel like home without any distractions. I highly recommend it!

I would definitely consider staying at this property during my next trip to Santo Domingo. The property itself is beautiful and well-maintained. The staff is very nice. And also the pool is a great place to hang out. One of the better Radisson properties I have ever been to. A very good value. One thing to keep in mind: the breakfast is not free although at a lot of other hotels at this quality breakfast is free. It cost about $15 per person. My suggestion would be to look elsewhere. But other than that, it’s a fantastic place and great staff.

The hotel belongs to the city landmark building, the facilities are modern and new, this plus points. Free underground parking, easy access, and the front desk clerk is very friendly. Remember to add 20-30 US dollars, apply for a high-rise suite, the view is super good; there are free snacks and fruit water before 7:30PM every night. Breakfast is very good. The most important thing is that the dining has Chinese food, tea, the taste is very good, this is a plus. The room is a suite, living room, horizontal, bathroom independent space and large enough. The living room has a kitchenette (microwave, hot water bottle) coffee and tea. In this Caribbean island country, you can find a hotel produced by Chinese food, which is great! If you come here for business trips, it is highly recommended!

Short vacation- 1st time in DR with my daughter. Loved the rooms, cleanliness, food, amenities (bath soaps etc were delightful). Good access to taxis- a must to get around. Did not attempt crossing the road in front; really wanted to go to the seaside- but that’s for next time 😊 Dined in most days- prices excellent (was not expecting room service to be so affordable in such a great looking hotel) Staff very professional. Did not feel hounded for tips at all, contrary to reports given elsewhere. Customer service was excellent- rapid responses to every issue we had (our phone wasn’t working on day 1, and we had to change rooms later bc thermostat needed to be fixed- was too cold🥶😅) I was genuinely shocked and pleased at how fast they responded and how sorry they were for the minor inconveniences. Bellmen Pablo and Alfredo 😘😘; they took care of us from start to finish. They made me forget I was in a foreign country, instead I felt like I was home. I truly wish them God’s blessings and hope they are there next time we visit! Santo Domingo very quickly became a favorite place of ours to visit. Renaissance Hotel made sure of that! Thank you all for your hard work- it is truly appreciated!

Buen servicio, buen desayuno,amabilidad del personal excelente ubicación . Hotel es precioso en si mismo. La única pega que le pongo es la falta de iluminación en la habitación. De todas formas es un hotel absolutamente recomendable si quieres hospedarte en el casco ciego de Santo Domingo.