Hotels Near Plazoleta La Trinitaria in Santo Domingo

Buen servicio, buen desayuno,amabilidad del personal excelente ubicación . Hotel es precioso en si mismo. La única pega que le pongo es la falta de iluminación en la habitación. De todas formas es un hotel absolutamente recomendable si quieres hospedarte en el casco ciego de Santo Domingo.

Greatest hotel experience in Santo Domingo. Good vibes starts from the check in with Jacinto and Jarlin which receive people with a nice welcome smile and kindness, they were very helpful with my requests. Breakfast area with all guys is amazing: Jessica, Franger, Henger, Rafaela, Julio Cesar, etc treat guest with a unique behavior. They really know the definition of customer care and service! And what about dinner at the restaurante,?Ramon and Luis give the best attention to customers, they are very kind and amazing person. STUNNING STAFF!!!

Desde el momento en que ingresé, quedé impresionado por la impecable presentación y la atención meticulosa a cada detalle. La amplitud y elegancia de las instalaciones, combinadas con un servicio ejemplar, hicieron de mi estancia una experiencia verdaderamente inolvidable. La comodidad de las habitaciones, la pulcritud de las áreas comunes y la atención amable y profesional del personal han superado ampliamente mis expectativas. Cada aspecto de mi estadía fue cuidadosamente considerado, lo que contribuyó a una experiencia de hospedaje incomparable. definitivamente, tengo que volver

非常方便，門衞非常友善，健身房設備比一般星級酒店還要完善。

We had a wonderful stay at this Aloft Hotel. The Hotel is brand new with beautiful common areas (Bar, Terrace, rooftop pool and lobby area. Lights and colors of the rooms and lobby are cozy. Views of city from the suites, terrace and rooftop pool are amazing. The best part of the hotel are their management, front desk personnel and staff in general. All were very friendly, professional and kind during our stay exceeding any customer expectations. The hotel had a very special detail and attention for my wife’s birthday when we came back to the room. We really enjoy our stay and definitely recommend to stay at this hotel when visit Santo Domingo.

I get my reservation though the sales department. The person I deal with is very courteous, 1. I agree with couple of bad reviews here,,,,, Key issues, room outdated and moist smell on rooms and hallways, ( they are trying to fix the issues with dehumidifiers throughout the floor's hallway.... 2. front desk : they have inexperience front desk agents..... ( looks like no customer service skills training is happening at this location.... 3. to give the benefit of the doubt, this location has what is called club members that are not guest of the hotel, but they use the facility's gym, pool, sauna, and amenities from the hotel. so I think this ism the reason why the front desk and some of their staff lacks of just serv. skills. mix of people ...... and locals that visit or are member of the club are the med high class of the country and treat staff like if they are slaves..... so part of the problem lays in that, they try..... talking about the front desk staff....... 4. other staffs, they think they know everything..... one thing that bothers the most is when someone is trying to cover a fault with an excuse that doesn't even make sense.... please don't BS a Bs'r. 5. Rooms: other than having a moist smell, they lack of insulation ( sound proofing) you can hear everything that is going on on the other room, and when I say everything, is EVERYTHING..... my 11 years old asked me if they were killing someone on the other room..... 6. ammeneeties and restaurant staff, very courteous, and pleasant tried to accommodate me as much as they could possible can...... 7. Staff at 8th floor. they have a cigar lounge up there and more of a pleasant view away from most locals that visit the facility...... 8. if you want to have a nice sleep try executive rooms. everything is different.... by the way THIS IS A VERY CHEAP ($$$$$$ WISE) HOTEL.

My layover in SDQ was utilized for resting. I did enjoy my room. It was clean with all the amenities. I enjoyed sleeping long hours without any interruptions. The members of Staff were pleasant and service in the restaurant was quick. The hotel is in close proximity to the SDQ airport and was ideal for my layover. Taxis were available at the behest of the front desk.