Wonderful_time
April 3, 2025
Beware of Scammer!
The photos posted by the property should be years ago. Reality you will not get what it looks like.
We booked Serenity room, this is our first trip to Santorini and we tot we can spend more to get a nice view, nice hotel with a big swimming pool.
When we arrived at 9am, as too early so the owner told us this place is not ready yet. We drop off our baggage and went out and came back in the afternoon.
But it still messy, dirty, smelly. Rubbish everywhere.
Swimming pool did not clean up. When u walk in too the room, it’s super smelly and dusty.
Water is cold. No hot water.
The room have only 2 rooms. The owner cheated saying there will be 3 rooms.
Sauna room not functioning and dirty. U won’t feel like going in.
We did complaint and they replace a smaller room for us. Which is the Harmony room type.
And we requested a compensate we change from Serenity room to Harmony. But the owner is super rude and not responsive.
She did not answer any calls. Even trip.com trying to contact her. She refuse to negotiate or answer any calls.
At the end we did not want to cruise our trip but accept the Harmony room while we pay so much higher.
But things didn’t end.
Next day morning there’s stranger outside of our villa. They are doing painting. They did not inform us and we accidentally walk out and make our shoes full of paints.
The worker did not showing us in a polite way but asking us to get in to the room and telling us to wait for 30 mins until the paints dry up.
We complaint to the owner. And here go her showing temper which she can actually just apologize to us politely.
Do not book this property.there’s many nice hotel in Santorini. And we book it for almost 9k for 3 nights.
It’s overly pricey.
