Asha Luxury Suites

The owner of the property is the biggest FRAUD. We booked the honeymoon suite with an outdoor jacuzzi and the jacuzzi was not working, as in they kept it ON but the water was not heating up, and the problem had been there and they did not tell us and stayed quite. We only had 2 days there, so when we came back to hotel in the evening of DAY 1 and asked the workers there, they said: Oh! we will get someone tomorrow to fix or we will give you another room. LIARSSS... Then on thee next day we had a trip and when we came back to the room there was NO ONE working there, and on asking to the workers, they said: Oh! Actually IT CANNOT BE REPAIRED, it is just like this now with a HEHEHE smiling weird face. Also they said we are all booked and there is no other room. Then we called the owner, he kept rushing the call and said talk to the workers there and the workers always said they cannot do anything... so he was just making a FOOL of us. Also he gave his number in contact info, and on calling he kept whining and yelling like I am in Athens with my family and you keep calling, how can I do something n bla bla.... Dudee if you were not on work you were not supposed to give your number for contact. PATHETIC CUSTOMER SERVICE!!!! We called him 3,4 times and he committed us to pay back 100€ and promised. Then we flew back next day and he NEVERRRR gave us back the money, also he BLOCKED our contact number to avoid communication. And even *********** could not do anything because there was no proof of his words and Fraud.... if we knew about his liess we would have recorded the call.... how would we know such pathetic would be running the entire hotels in city center. Also our AirConditioner started leaking water suddenly. But such miscommitmnet and misconduct was extremely unbearable. It was a lot of money, we paid almost 400€ for 2nights in the hotel and this is what we got!!! FRAUDSSSS Also when we called on other contact numbers, all sounded same, I also think he just fakes to be so many people and actually he owns all contact numbers and just operates them this badly.