Comfort Hotel Santos Reviews

Very kind receptionists. Breakfast was good hotel was very clean. Would recommend

Excellent in terms of every aspects of location, cleanliness, comfortability, service quality, etc.

The service was very good, the same can be said for the staff working at the reception.

Tudo ok Hotel ótimo

I selected a hotel that accepted pets, but upon arrival at the hotel I was surprised with a charge of 200 reais plus 2% pet fee, it was already night and I was not going to look for another hotel, this information was not clear at the time of booking, I have stayed in several hotels and always selected those that accept pets and this was the first one that charged an absurd fee.  Second point, they gave us the keys when we arrived and opened the room, the room was occupied (there were already people staying in the room) which was very embarrassing. But what upset me the most was the absurd fee for pet boarding (small size)

Very good modern hotel. Excellent breakfasts, helpful and friendly service. Coffee at the reception available all day. Everything as described. About 15 minutes walk to the beach. Large shopping center with many bars also about 15 minutes walk. A free hotel bus runs to the center several times a day. A small minus for the noise from the numerous construction sites in the area.

Very good hotel!! The designer and the service make all the difference.

Apart from a very loud noise today at 6 am, which I complained about at reception, we loved our stay!!!

We loved our stay, the hotel was well located and the service was very good. The breakfast was also great, delicious.

Very comfortable hotel, good service, only the location is not so close to the center and the bus station.

Always very organized, the team requests a room with a wonderful view. All my requests were met. Very satisfied.

We went to an event that was taking place in the city and the hotel was as expected!

The room is a good size and the bathroom is functional. The breakfast is very good, with a lot of variety. The door to my room was broken, it was difficult to close. And I didn't like the location.

Very good service. Good facilities. Good breakfast.