SANYA MOUTAI BOUTIQUE HOTEL Reviews

Response from Property: Dear guest: Hello! Thank you very much for your detailed and enthusiastic evaluation of our hotel. We are honored to bring you a great accommodation experience. You have affirmed the spacious and clean room and the orderly bathroom, which is inseparable from the careful maintenance and strict standards of our housekeeping team every day. Regarding the hotel activities you mentioned, the hotel's service team has always been committed to providing guests with a wonderful and professional experience. We are glad that their service has satisfied you so much. We will praise and reward the relevant colleagues. The design and maintenance of the swimming pool is also one of our key tasks. I am very happy to get your recognition. The comfortable rest area in the hotel is part of our creation of a relaxing atmosphere for guests. I hope you will feel comfortable every moment you spend here. The convenient design of taking the elevator directly to the beach is to make your travel easier and safer. We have carefully recorded your opinions on breakfast. We will communicate with the catering team to optimize and enrich the types of fruits and snacks, and strive to provide you and other guests with more abundant and more palatable breakfast options. We are also very pleased to learn that you are satisfied with the dinner buffet. In addition, the comfort of the bedding and the freshness and odorlessness of the room are also the results of our unremitting pursuit of details. Your praise for the friendly attitude of all staff is the best recognition of our team's service concept. We always believe that warm, professional and helpful service can make guests feel at home. Thank you again for your feedback. Your opinions are the driving force for our continuous progress. We look forward to your visit again. We will welcome you with better service and a more complete experience. I wish you a happy life and all the best!

Response from Property: 親：非常感謝您選擇茅台精品酒店並給予五星的好評，我們深受感動，從波光粼粼的水上樂園，到設備齊全的健身中心；從靜謐優雅的瀑布泳池，到盡享悠閑時光的小童玩樂區；從樓宇間年輕個性十足打卡空間到茅小凌夜市燒烤廣場聽歌歡聚，滿足年輕羣體的需求。每個角落都透露着獨特的魅力，帶來的是一份逍遙自在，讓人流連忘返。秉承“境自在，心自開-情至心動”服務理念為每位賓客提供滿意住宿體驗。祝您生活愉快！

Response from Property: 亲：非常感谢您选择茅台精品酒店并给予五星的好评，我们深受感动，以“时尚、张扬”为主题,追求年轻、酷炫。毗邻海昌不夜城、亚特兰蒂斯水世界、蜈支洲岛、免税城，无论是交通出行或是购物休闲都十分方便。感谢您对服务人员的认可和满意，秉承“境自在，心自开-情至心动”服务理念为每位宾客提供满意住宿体验。期待您再次光临！

Response from Property: 尊敬的賓客： 您好！感謝您選擇入住我們酒店並分享如此用心的點評！您的認可對我們是莫大的鼓勵，特別是對前台同事服務的肯定，我們已第一時間將表揚傳達給他~ 酒店始終秉持始終秉持“境自在，心自開—情至心動”的服務理念，並堅守“順天敬人，明理厚德”的核心價值觀，從選址到備品選擇都力求為客人提供便捷舒適的體驗。期待您下次光臨時能再次為您創造驚喜，祝您旅途愉快！

Response from Property: 尊敬的賓客：您好！衷心感謝您對我們服務的高度認可與細緻分享！得知您在入住前就感受到專屬接待人員的貼心安排，無論是床圍欄的準備、遊玩攻略的定製，還是房間的升級體驗，都能讓您倍感舒心，我們深感榮幸。我們始終致力於為每位賓客提供個性化服務，力求在細節處彰顯品質。同時，也欣喜您對美味早餐、優美園區環境及便捷地理位置的喜愛，這些都是我們精心打造的特色體驗。未來，我們將繼續以高標準服務，延續 “海棠灣性價比之王” 的品質，期待與您再次相遇！

Response from Property: 尊敬的賓客：您好！非常感謝您選擇我們酒店並抽出時間分享這次美好的五一入住體驗！酒店員工能為您和家人的旅程增添便利與温暖，我們感到無比榮幸！從前期溝通、貼心服務。她的細緻用心能得到您的認可，就是對我們最大的鼓勵！得知孩子們也在酒店玩得開心，我們更是欣喜，後續我們也會不斷豐富親子設施與活動，期待為您創造更多歡樂回憶！您的滿意與支持是我們前行的動力，下次來茅台，我們定以更貼心的服務、更舒適的體驗迎接您回家！

Response from Property: Dear guest: Hello! Thank you very much for choosing Moutai Hotel and taking the time to share your experience! We are very pleased that you have recognized the hotel staff's advance communication, thoughtful preparation of children's products, and the staff's subsequent positive attitude in dealing with problems! We express our sincerest apologies for the little episode that happened to you in the hotel, which exposed our negligence in service details. We have optimized the room inspection process and strengthened detail control as soon as possible to prevent such problems from happening again. I am very happy to see that the hotel's rich parent-child facilities can bring joy to you and your children. I look forward to providing you with more meticulous and comprehensive services in the future to give you an impeccable stay experience! Thank you for your feedback and look forward to meeting you again!

Response from Property: 尊敬的賓客：您好！非常感謝您分享如此暖心的入住體驗！酒店高度重視客人入住體驗及滿意度。您的認可我們倍感榮幸。旅拍服務能為您留下美好的回憶，攝影師與修圖團隊一定會因您的稱讚備受鼓舞！您的滿意是我們前進的動力，未來我們會繼續秉持用心服務的理念，期待下次相遇能為您帶來更多驚喜！祝您生活愉快，萬事順意！

Response from Property: 尊敬的賓客：您好！感謝您選擇入住我們酒店並分享如此細緻的入住體驗！非常高興聽到員工提前與您溝通並妥善安排了小童用品及活動訊息，為您的家庭之旅提供了貼心的支持。我們始終關注每一位客人的需求，尤其是親子出行的家庭，您的滿意是對我們服務最大的肯定！關於您提到的房間隔音問題，我們深表歉意，同時也非常感謝您的理解與及時反饋，讓我們有機會迅速響應並改進。我們已記錄此情況，並將進一步優化客房隔音效果，為後續客人提供更舒適的入住環境。 另外，得知小朋友在沖浪、漂流和索道等項目中玩得開心，我們倍感欣慰！酒店一直致力於打造豐富的親子體驗，讓每位小客人都能留下難忘的回憶。您對餐廳同事的表揚，我們也會第一時間傳達給她，再次感謝您的信任與支持，期待在不久的將來能再次為您和家人創造更多歡樂時光！如有任何需求，歡迎隨時與我們聯繫。祝您生活愉快，旅途順心！

Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住並抽出時間反饋寶貴意見！我們十分欣喜您對酒店地理位置、房間空間與衞生的認可。關於您提到的精品酒店地下慢充故障及通道洗腳噴頭損壞問題，我們已第一時間安排工程部全面排查檢修，並將加強日常巡檢，避免類似情況再次發生。您的建議是我們優化服務的重要方向，後續會持續完善硬件設施管理，竭力為賓客提供更優質的體驗。期待能有機會再次為您服務，展現更好的我們！

Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的高度讚譽！得知您對酒店規模、環境以及優越地理位置感到滿意，我們倍感榮幸。禮賓部同事能以熱情服務為您的旅途增添美好，更是我們的驕傲。無論是尊品、精品還是珍品區域，我們都力求為賓客營造舒適體驗。您的認可與推薦是對我們最大的鼓勵，期待在下次旅途中，依然能為您帶來驚喜與温暖！

Response from Property: 尊敬的賓客，您好！衷心感謝您對海棠灣茅台酒店的強烈推薦與高度讚譽！得知您對酒店靜謐環境、一流服務以及全新完備設施的認可，我們倍感榮幸！接待人員能全程為您提供熱心服務並得到您的喜愛，這不僅是對她個人的肯定，更是對我們團隊服務理念的認可，我們定會將這份鼓勵傳遞給她。作為新開酒店，我們始終致力於以卓越品質和貼心服務為賓客創造難忘的旅居體驗，您的滿意是我們不懈追求的目標。期待在未來的日子裏，能再次迎接您的到來，為您續寫美好入住篇章！

Response from Property: 尊敬的賓客：您好！感謝您選擇入住三亞茅台度假村酒店，您的滿意是我們最大的動力，能為您提供温暖貼心的服務是我們的榮幸。前台團隊同事，始終以積極熱情的態度為客人解決問題，您的認可對他們而言是莫大的鼓勵！客房部的同事也會因您的稱讚而倍感喜悦，我們會繼續保持細緻用心的服務標準，為每一位客人營造整潔舒適的入住環境。酒店周邊的生活便利性也是我們一直引以為豪的優勢呢！水果市場的高性價比和夜市的美食，能讓您感受到本地的生活氣息，真的超棒~ 期待您下次再來探索更多寶藏角落，也歡迎隨時與我們分享您的體驗！祝您生活愉快，期待與您再次相遇！