Mangrove Tree Resort World Sanya Bay (Buddha Tower)

Mangrove Tree Resort World Sanya Bay (Buddha Tower) Reviews

Mangrove Tree Resort World Sanya Bay (Buddha Tower)

155 Fenghuang Road (Fenghuang Lu), Tianya District, Sanya, Hainan, 572000, ChinaView Hotel Details
Mangrove Tree Resort World Sanya Bay (Buddha Tower)
Mangrove Tree Resort World Sanya Bay (Buddha Tower)Mangrove Tree Resort World Sanya Bay (Buddha Tower)Mangrove Tree Resort World Sanya Bay (Buddha Tower)
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Mangrove Tree Resort World Sanya Bay (Buddha Tower) Guest Reviews

4.6/5
Very Good
16329 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(16329)
Positive reviews(15634)
Reviews with photos/video(3607)
Friendly front desk staff(1414)
Close to amusement park(904)
Would stay again(865)
Delicious breakfast(353)
Perfect for kids(342)
Garden view(196)
Negative reviews(678)
Amr Hakim
Buddha Tower Family Suite
Stayed in Aug 2024
Family
46 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Best place for you and your family in Sanya at least stay for 4 nights or more you will enjoy, also I want to tell you that Miss Zhang is the best hospitality in Buddha tower , the rooms are clean as pictures the. View wonderful the facilitates all available swimming pool amazing every thing perfect 10/10 rate them
Response from Property: Dear guest: Hello! Thank you for choosing the Mangrove Hotel. Your words of "excellent service" are like a warm stream in winter, warming our hearts. Thank you for your encouragement. We will definitely do better and strive for your perfect five next time. Best wishes!
Guest User
City-view Twin Room
Stayed in Aug 2024
Travel with friends
12 review
4.7/5
Amazing
Posted on Aug 25, 2024
Very nice and big bedroom with good staff. Sanya railway station is about less than 10 minutes by taxi.
Response from Property: Dear guests, hello! Thank you for your recognition of all aspects of the mangrove! But we know that there is still a certain gap from the five-point standard in your mind, and we will continue to work hard! Wish you happiness every day!
Vlad the Traveler
City-view Twin Room
Stayed in Aug 2024
Family
21 review
4.2/5
Very Good
Posted on Aug 17, 2024
The hotel from which due to its price and some other reviews we expected the least, turned out to be the best to a point that if we ever decide to go back to Sanya it would probably be one of our top choices. We only booked for one night before our early morning flight but it turned out to be a very positive surprise. Mangrove resort is a set of separate towers making a circle inside of which is a water park and a lot of bars, shops and restaurants. Each tower has its own pools, which in case of Buddha Tower were located on the third floor terrace and were quite decent although I guess in peak times they might feel too small for all the rooms in the tower. Still when we used it, it was more than okay. The rooms are a bit old, shower door is creaking like it has serious arthritis, but overall it was a good and very functional room with a nice view of the pool, water park and the inner courtyard. High point of this place is that it feels like you and your kids could do something here for days. Bars, restaurants, live music, pottery workshop, a really cool dinosaur museum, water park, art workshops and probably more we haven't even discovered are all inside the resort's area.
6/8
Response from Property: Please accept the most sincere greetings from the Mangrove Hotel. We are deeply sorry for the situation you encountered during the store. The hotel attaches great importance to the questions you raised. We have reported your comments to the relevant departments and followed up the investigation and coordination to find out the shortcomings.Make it perfect. We sincerely invite you to come again!
Nita Elytta
Deluxe Garden-view Double Room
Stayed in Jul 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
I recently traveled solo to Hainan and had a wonderful stay at this hotel. From the moment I arrived, the staff went above and beyond to make sure I had everything I needed. My room was spacious with a large bathtub and offered a stunning view. As a foreigner, navigating without Google Maps can be challenging, but the hotel staff, particularly Perou Zhang, were incredibly helpful. She assisted me with hotel facilities, booked the shuttle for me, and recommended nearby tourist spots. Her excellent English and friendly demeanor made my stay absolutely perfect. I highly recommend this hotel for their outstanding service and hospitality.
Response from Property: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
eman
City-view Queen Room
Stayed in Jul 2024
Couples
2 review
3.7/5
Posted on Aug 4, 2024
Staff were friendly. Room were huge Location ain't in the center of the town but doesn't matter. There was some good restaurant and supermarket near by. 5 mins taxi away to night market 👌🏼
Response from Property: Dear guests, hello! Thank you very much for your support for the hotel. I didn't get your praise of all 5 points. We are still a little frustrated. Maybe there is still something wrong with the hotel. I hope you can point out our shortcomings when you come next time. We will try our best to do better. We will serve every guest officer who arrives at the hotel. I can feel the warmth of home. I hope our service can bring you more surprises and emotions. Looking forward to your next visit!
Guest User
City-view Queen Room
Stayed in Jul 2024
Family
14 review
4.5/5
Great
Posted on Jul 10, 2024
It’s a great place to travel with kids. I had a great stay. I will definitely come back.
Response from Property: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
SANTA CHRIS
Guestroom - City-View (Double Bed)
Stayed in Mar 2024
Solo travellers
70 review
4.7/5
Amazing
Posted on Mar 22, 2024
Once in lifetime Hotel !! I am staying in good hotels in many countries dozens of times a year. The Mangrove Hotel here provides a pleasant and comfortable environment within an hour of check-in. I don't say When you come to Sanya, you have to stay at this hotel. You have to come to Sanya in order to stay at this hotel. I was at Mangrove Tree Resort World Sanya Bay (Buddha Tower).
6/19
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Sanya Bay Mangrove Bodhi Hotel and sharing your stay experience. Saw your review, Really touched. I'm glad that the hotel can bring you a wonderful time during your trip. Your appreciation really gives us a lot Great encouragement, and thank you for your valuable opinions. We will definitely do better and be committed to serving every guest. Provide a home away from home experience ~ You are welcome to come home often!
Anonymous User
Family Suite - 2-Bedroom (3 beds)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 23, 2024
My Chinese is not good but I could enjoy the stay by the support of the staff who speaks English, named Perou. But basically most of visitors are Chinese so if you couldn't speak Chinese at all then the stay at Sanya will be tough. The view from the room was nice but until late night the Karaoke voice from the garden came into the room, since in the garden there are several restaurants or bars. Basically I satisfied the stay at this hotel. I think the restaurant out side of hotel is better.
Response from Property: Hello dear guests! Thank you for taking the time to provide us with your feedback. It is an honor to receive your affirmation and thank you for your recognition of Sanya Bay Mangrove Resort World. We will continue to do better. Thank you for sharing your stay experience. We are glad to hear that you were satisfied with your stay. Your recognition of our hotel is our greatest encouragement. We hope that we will be honored to provide you with our most dedicated service again in the near future. Thank you again for choosing to stay at our hotel, and we sincerely look forward to your visit again!
Kushal
City-view Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
We had a lovely stay and my little daughter enjoyed a lot. I would like to thank Perou Zhang for being a great host. Will stay here again when I visit Sanya.
Response from Property: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
Dhan
Pleasant Goat and Big Big Wolf
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The hotel is a complete package for family vacation, whole mangrove complex is equipped with water park (mini), shopping complex (mini but with ample of good choices), multiple restaurants, and is architected with a vibrant ambiance. The hotel itself is neither old nor modern, but its service and amenities were excellent to make our stay comfortable and memorable. The room was super spacious as my child enjoyed running and playing here and there, and the view of mangrove property from the balcony is "wow". Many thanks to Ms Perou and intern Rohan, who took good care and concern for us, will definitely stay here if I come to Sanya again.
Response from Property: Dear guests, hello! Thank you for taking the time to provide us with your feedback. It is an honor to receive your affirmation and thank you for your recognition of Sanya Bay Mangrove Resort World. We will continue to do better. Our hotel is committed to transforming tourists' travel vacation into a leisure vacation, creating a vacation destination complex, a world of infinitely wonderful mangroves! Thank you again for choosing to stay at our hotel, and we sincerely look forward to your visit again!
Orgil Purevkhuu
Deluxe Garden-view Double Room
Stayed in Jan 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 29, 2024
I would give 4 starts on everything. There is really nothing higher than 4 nor lower than 4. The package trip.com offered was really enjoyable, thanks for that! Communicating receptionists was little bit difficult due to they have no English.
Response from Property: Dear guests: Hello! Thank you very much for staying in the hotel and giving high praise. Every sector of the hotel is constantly working hard to provide more refined and timely service to every guest. I am glad to see your recognition of our work. With your trust, we will continue to be ready to bring high quality to every guest. Looking forward to your visit again!
TuvshuTrip
Family Suite - 2-Bedroom (2 double beds)
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The hotel is very beautiful environment, staffs are friendly and speak english well, many own restaurants with different selections, inhouse water park is amazing. Really want to notice that I view was wonderful. I want to special thank you miss Perou for her very supportive attitude❤️❤️❤️.
DonCarlo
Deluxe Garden-view Double Room
Stayed in Jul 2024
Solo travellers
12 review
4.2/5
Very Good
Posted on Jul 19, 2024
The Resort was much better than I expected. The room was HUGE. It has a shower and a massive bathtub, and even a balcony. There’s a mini mall in the resort with all the brands like H&M, Nike, Adidas, Puma, and other clothing brands. There’s a great food street. There’s also Lawson, Starbucks, KFC and Subway on site. The housekeeping was fantastic. I am so impressed by the housekeeping. I’ll definitely come back here again.
Response from Property: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
Guest User
Deluxe Garden-view Double Room
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
My experience with the hotel was so awesome,the environment is very friendly and convenient and I enjoyed,their workers they are very friendly and take good care of the customers,I got a chance to be treated well by one of the most amazing lady her name is perou ,she is so sweet and have good customer service care ,the hotel is actually a good place .
Response from Property: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
WWZ
Family Suite - 2-Bedroom (2 double beds)
Stayed in Jun 2024
Family
3 review
3.5/5
Posted on Jun 8, 2024
Location wise is not bad. This hotel has 6 different buildings and has different names for each tower. Think they are eco green building and hence the hotel lobby and hotel room walkway there is no air con. Some parts of the hotel amenities are under renovation at this moment which I think they are getting ready for their upcoming china national holiday. The hotel room smells woody and old. No complaint for the price that we have paid. The food street is so ghostly and nothing to eat. The water park also very pathetic. A lot of water play is not open and so run down.