Crowne Plaza Sanya Yazhou Bay

English: Had a wonderful stay at Crowne Plaza Yazhou Bay Sanya—waking up to that beach view was magic. Big thanks to May at reception: she added me on WeChat and instantly shared hotel info, nearby restaurants and bars, making everything effortless. 中文： 在三亚亚龙湾假日酒店的入住体验超棒，每天被海滩日出唤醒，美得像魔法。特别感谢前台May，她加我微信后立刻发来酒店资讯和周边餐厅酒吧，让一切变得轻松省心。 ni

I’m writing this review while staying at what is often called "the best hotel in Hainan"—Capella. While it costs significantly more, my experience at Crowne Plaza surpassed it in warmth and value. Our parents recently bought an apartment in this area, which isn’t a typical tourist destination. It’s a quieter, newly developed town centered around tech and academia, so my expectations for the hotel were modest. Yet from the moment we arrived late in the evening, the staff made us feel genuinely welcome. Mia, who handled our check-in, was exceptionally kind and even shared her contact details to ensure we had everything we needed. Beyond her, the entire team was professional, attentive, and clearly well-trained. The management’s commitment to guest satisfaction is evident—they even surprised our parents with a complimentary photo session,a thoughtful touch we didn’t expect! For the level of service, comfort, and extra perks, this hotel offers fantastic value. Since we’ll be visiting our parents often, we’ll absolutely return to Crowne Plaza. Highly recommended for anyone staying in the area!

Perfect stays. Room very spacious and neat. Amazing hotel and clean beach. All you need for kid and relax holiday

The hotel is friendly and it’s far away from the Sanya city , also Millie was very helpful to organize a birthday cake upon our arrival .

Perfect hotel to stay with family. Good breakfast, nice swimming pools. Not crowded area. May was very hospitable and kind, thank you for your professionalism. Will come back again!

It was pleasant stay and excellent service