Sanya Bay Mangrove Tree Resort World Sanya Bay(Queen Palm Tower)

The staff at the front desk, room cleaning, and concierge of the hotel are very good. They are serious and responsible in their work, with a sincere attitude. The service level of the staff in the Amazon Jungle Water Park needs to be improved. The location of the hotel is close to the airport, Nanshan Cultural Scenic Spot, Coconut Dream Corridor, Seafood Night Market, and duty-free shop is very convenient

The experience of Queen Brown was very bad. There was no service at all. When I checked in, the front desk was also very anxious. There was no concierge or porter. The room service phone couldn't be reached for half an hour. It was hard to get in touch, and it was okay to ask for a toothbrush It can’t be delivered in half an hour. There are huge crowds of people eating breakfast. It’s like a fight. They go there to play with the water. Children weighing less than 40 kg in Amazon Paradise can’t play. Other items should be available in any hotel of the same level, so Why am I staying in your hotel? I went to Atlantis two years ago to play in the water. There are many fun items that children can play, but this is not good, and there are few items. The hotel's swimming pool is also very small, and the children are not happy. In short, this hotel is There are many rooms, many rooms, many rooms, so there are too many people staying, too many, it is very messy, and the services in all aspects cannot keep up! Yes, there is also a complimentary Thai meal. It took 40 minutes to wait for the food to be served, and the portion was pitifully small. We were two big and one small, and we ordered three more servings of rice mixed with juice to be enough. We were completely full of rice abdomen!

Highly recommended hotel in Sanya by car. The room is atmospheric, especially the big balcony. The package is rich in content. The overall experience is very satisfactory. There are many people at the front desk and the service attitude is relatively good. Parking is free at the front desk

1. You must live in a garden-view room. The balconies of other rooms face the street or construction site, so there is no feeling of vacation at all. 2. I checked in because I saw that there are many children's amu*****t facilities in the hotel. After I arrived, I found that all of them had to be charged separately. 3. Breakfast is like going to a market, noisy. 4. The swimming pool is not open, you need to go to the swimming pool of the nearby Dawang Palm or Bodhi Hotel.

There may be a lot of people, so go down for breakfast at 10:30 and that's it. Alas 😮‍💨

The first stop of Sanya vacation this year, I used to come to Sanya for vacation every year, and I would not choose a hotel in Sanya Bay. This time, because I had a meeting here before and there was a water world, I specially decided to let my children play. I didn’t expect to come. I was told not to open. I was really speechless. There was no prompt on the order interface, and the mangrove forest without the water world is nothing. After communicating with Ctrip customer service, the room was upgraded, but the room condition was not ideal, the shower leaked, and there were only two beddings. Pillows (four-star hotels are equipped with four pillows as standard, it’s hard to understand), breakfast only arrives at ten o’clock, which is early for resort hotels in Sanya, one of the two breakfasts starts to lack things after nine o’clock , there are not many varieties, and the taste is average. One of the three restaurants that came with the package was closed, and I took the child to choose the package of the pasta workshop. The package content: one eight-inch pizza, two identical bowls of pumpkin soup, two identical tomato sauce pasta, note that it is not Italian The meat sauce is tomato. I almost laughed. Dianping.com rated this restaurant with 3.8 points. It’s not bad at all, and it’s closed in the afternoon, so it can only be used after five o’clock. For the pottery experience, I waited for more than ten minutes and there was no one, no experience. Talk about a good place: The overall service staff is satisfied. The lobby manager, guest rooms, and butlers are all in line with the standards that a five-star hotel should have. They are also good at communicating and solving problems. This is still satisfactory. To sum up, Sanya has been a must-visit resort for ten consecutive years. I have basically stayed in five-star hotels. The overall mangrove forest is still very poor, and it is not suitable for vacation. It may be due to the age, outdated facilities, and depressed environment. Because there is no comparison, it is not worth talking about the price. It is suitable for those who do not have quality requirements, or those who come to Sanya for the first time. Those who have certain quality requirements should stay away. I don’t usually write reviews, but this is the first stop of the 12-day itinerary in Sanya. There are five hotels in total. A lot of unpleasant things happened at the first stop, which will affect my mood to some extent. The reviews are objective and there is no element of exaggerating emotions. The review day Currently settled in Fairmont, it feels like heaven and earth.

I am very satisfied with the stay. The housekeeper, Xiao Guo, Anne is very serviceable. It is very good to meet the needs of customers. It is very good to continue. I will recommend it to my friends next time. The key is that it is convenient to go anywhere and can meet all needs.