Yalong Bay Mangrove Tree Resort

Although the Mangrove Tree Resort is an older hotel, its facilities are still excellent, clean, and tidy. The staff are enthusiastic and offer service with a smile. The hotel is situated on the picturesque Yalong Bay coastline, with coconut groves, lawns, and beach loungers, all designed to help guests relax and unwind. The Chinese restaurant offers delicious food, and the Thai restaurant is also quite good. If you're coming to Yalong Bay in Sanya, this is 100% my top choice. This year, they've introduced a new butler service, which gives you a warm, 'home-like' feeling. For anything you need, just ask your butler!

The hotel is about a 5-minute walk to Baihuagu Commercial Center and 1 minute to the beach. The facilities are a bit old, but the hotel environment is excellent, it's clean, and the breakfast is rich. Our butler, Bella, provided thoughtful service. Our takeout pizza was a bit cold, and the restaurant kindly helped us warm it up – many thanks!

Fantastic sea view! Really cheered me up~ The hotel environment is great, and both the seafood buffet and complimentary meals were delicious 😋. Our butler Jenny was super nice, helping us book a photoshoot and a restaurant table. She even granted us a late check-out! I'll definitely come back next time~

Yalong Bay Mangrove Tree Resort is a well-established five-star hotel with a strong Balinese tropical vibe, offering an immersive island vacation experience. The hotel boasts an excellent location, very close to the beach, with direct access by foot. The open-air, sea-and-sky-integrated lobby bar offers expansive views. Sitting there, enjoying the sea breeze and gazing at the clear blue ocean and sky, truly enhances the ambiance. Although it's been open for a while, the overall facilities are well-maintained. The lush gardens are beautiful, with a new picturesque scene at every turn, making strolls around the resort leisurely and therapeutic. The guest rooms are clean and tidy, providing a high level of comfort. The staff are attentive and polite, making the entire stay very pleasant. If you're looking for a slow-paced, relaxing holiday in Yalong Bay, this place is highly recommended. I'll definitely choose to stay here again on my next trip to Sanya!

The room had a double bed and a luxurious sea view, and the lobby and public areas were absolutely stunning. The original beach at Yalong Bay is gone, replaced with imported sand, which is understandably not as fine as before. As for the room itself, although the facilities are a bit old, it was clean. There wasn't any damp smell as some online reviews mentioned. Our butler, Bella, was incredibly attentive and helpful from the moment we checked in, constantly checking if we needed anything. A big thank you to Bella for all her arrangements!

Thanks to our butler, Coral, for helping us arrange a satisfactory room with a great view. All the hotel staff were very friendly. Although the room was a bit old, it was still clean and tidy, and we didn't have any issues with mosquitoes as we'd feared.

Our stay at the Yalong Bay Mangrove Tree Resort was fantastic! The room was clean, tidy, and very comfortable. We were on the 7th floor, which offered amazing, expansive views. Our butler, Coral, provided thoughtful service, even bringing us fruit and milk. We were really happy! The weather was perfect too, and the sea view was absolutely beautiful. 😀

This hotel was much better than expected! The room was very clean, and there was no musty smell like some online reviews mentioned. The furniture felt high-quality too. The shower on the balcony was a bit impractical; it would be great if the hotel could replace it with a washing machine instead. We booked through Trip.com and had a butler service, and the butler was very enthusiastic. It was a bit pricey during the summer holidays, but it would be excellent value for money during the off-season. Breakfast was just okay; the noodles were good, and the bacon was of decent quality, but the desserts could be improved. For fresh juice, they only had watermelon, and the other juices were just drinks. Considering off-season prices, this is perfectly acceptable. Overall, I'm very satisfied.

I've been to Sanya many times, but this was my first time staying at the Mangrove Tree Resort, and it was a very disappointing experience. People online often mention it's old, and it definitely is, but that's not the main issue. After all, I stayed next door a few years ago, and it was old then too, but the experience was great. The key really lies in the facilities and service. Let me first mention two or three good points: first, the room hygiene was good, the cleaning lady was very enthusiastic and responsible; and the breakfast selection was rich and tasty. Now for the long list of complaints: Facilities: The old and small room is forgivable, as it's an entry-level room in an older hotel, but the facilities are truly not user-friendly. 1. There's very little counter space to place things in the room – just one desk and a TV stand. This isn't enough for a family traveling with children. 2. The shower in the bathroom is inside a large bathtub. This design is so outdated! Every day, I had to climb over a bathtub that was over a meter high to shower. If you have elderly family members, definitely do not stay here; there's a risk of falling. 3. There's also a shower area on the balcony. I don't know what kind of "wild fun" this is meant to provide. Firstly, if you're short, it's impossible to shower while enjoying the view, and people inside the room have a clear view, making it unsuitable for families with children. Furthermore, this shower area has no place to hang towels or clothes, or to put toiletries, needlessly taking up a third of the already small balcony. 4. The clothes rack on the balcony is fixed, so you can't hang long clothes or trousers, only small items, and it clashes with the nearby table and chairs. 5. The toilet is cramped, a three-way split is impossible. The toilet paper holder isn't on the side but to the back right, directly above the trash can, so you need a special technique to tear paper, otherwise it falls into the bin. All the designs are incredibly bizarre; I don't see how this relates to being a "family-friendly" hotel. Service: I can't even give a score. I specifically requested on Ctrip not to have a corner room, and the room we got was in the furthest wing, the second to last room. So, this doesn't count as a corner room?? Upon check-in, we noticed water dripping from the ceiling's air conditioner condenser right next to my suitcase. We called for maintenance, and they said it was because we had the balcony door open while the AC was on. The implication was that it was our fault for improper use. So, I guess no other guests ever open the balcony door while the AC is on, right? The butler didn't proactively offer any solutions, and we didn't want to push for a room change or upgrade, so we just made do. Then, on our last day, while having breakfast in the hotel's semi-outdoor restaurant, halfway through our meal, water started dripping from the air conditioner condenser above our table, landing in our plates, forcing us to move tables. So, by the hotel's previous logic, the restaurant shouldn't even have AC on, since it's semi-outdoor, right? Shouldn't the hotel compensate me for their own "usage problem"? It's ridiculous. We encountered many absurd things at this hotel, including but not limited to: although there were staff leading guests to tables at breakfast, on the first morning, they led us incorrectly three times, taking us in different directions only for others to say there were no empty seats in that area. I don't know how they communicate. Later, we saw other guests finishing their meals outside and wanted to sit there, but the usher seemed oblivious, as if sealed in place. We also witnessed a long tile falling off the fruit buffet counter, hitting a guest's foot, and a server accidentally spilling an entire tray of freshly made fried rice, with grains scattered around a focused guest who was unaware and getting food... The public areas are just average for a hotel in Yalong Bay, nothing special. With sunlight, it's not ugly, but it's not particularly beautiful either. The only places worth photographing are the pool, lawn, and coconut trees in front of the lobby. No wonder there are no other pictures in the reviews; I could only photograph this area myself. The children's pool is small, and the standard pool is even smaller, undeserving of the word "standard." Having stayed in so many hotels, this one is truly hard to review.