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Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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Large rooms(83)
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Negative reviews(25)
T
Deluxe Panorama Sea-view Double Room
Stayed in Feb 2025
Couples
4 review
2.0/5
Posted on Apr 10, 2025
Pool was dirty and unappealing, All bars were closed, including the pool bar. No nightly live music, even though it was advertised. Many lights were out. The rear entrance was dark and littered with cigarette butts Indoors. Fountains around the hotel were empty.
It's clear this hotel was lovely at some time in the past, but we could not recommend it in its current state. I was surprised that Trip had it as a 4.5. Very disappointed.
Stanley SG
Yacht Bay View Double Bed Room
Stayed in Feb 2025
Solo travellers
3 review
3.2/5
Posted on Mar 28, 2025
Nice hotel. Location is OK. However, the hotel and its surrounding area is like a dead town. There is a poster in the lift promoting buffet dinner and the lift button also have a SPA located at the ground floor. However, the restaurant that serve dinner and the SPA are all permanently closed. Almost 80-90% of shops around the hotel are also closed .
Response from Property: Dear guests: Hello! Thank you for staying at Sanya Hongzhou International Yacht Hotel! Please allow us to express our sincere apologies for not being able to provide you with a perfect stay experience and please believe that we are as deeply sorry as you are! Please accept our sincerest apologies for the issue you reported. Each of our employees hopes to provide you with the most considerate service so that you can have the most warm and comfortable stay experience. This is also the direction we have been striving for. In our future work, we will work harder and improve our shortcomings in order to provide you with better services. We sincerely hope that you will visit our hotel again to supervise and witness our growth! I wish you a happy life!
秦昊 Brandon Chin
Yacht Bay View Double Bed Room
Stayed in Dec 2022
Travel with friends
11 review
4.0/5
Very Good
Posted on Jan 22, 2023
I had a lovely time staying here. The view from my balcony was amazing. My room overlooked the ocean , it was so full of life and excitement. I could see the ships, yachts and all the water sports.
In the night the view was even more spectacular with all the buildings being lit with colorful lights.
The room was really spacious, but a little older and a slight smell but as soon as the room was opened it was fine.I especially loved the his and hers bathroom sinks. The cleaner cleaned the room every day and changed towels etc.
The breakfast is good, could use a little more western options but it is in no way lacking.
The staff are really helpful and kind. They helped set up my friends birthday surprise in her bedroom .
The pool has a great view, nice place to chill at night. The only issue I had here is that there were no umbrellas available during the day to cover the pool chairs.
Response from Property: 尊敬的賓客:您好!感謝您入住三亞鴻洲國際遊艇酒店!對於未能給您帶來完美的入住體驗,請允許我們向您表示真摯的歉意並請您相信我們與您一樣都深表遺憾!關於您所反映的房間的問題,在這裏請接受我們最誠摯的歉意。我們每一位員工都希望能為您提供最貼心的服務,讓您能夠擁有最温馨和舒適的入住體驗,這也是我們一直努力追求的方向。在未來的工作中,我們將更加努力,完善不足,以期為您提供更加優質的服務。真誠的期待您再次光臨酒店監督並見證我們的成長!祝您生活愉快!
by Tash.
Yacht Bay View Double Bed Room
Stayed in Dec 2022
Travel with friends
14 review
4.0/5
Very Good
Posted on Jan 24, 2023
Great location. Great staff. Good breakfast. Large bathroom, large room. The hotel has potential to be an excellent stay but the technology and furnishings in the rooms need to be upgraded. The carpeted floors in the bedrooms need to go …
Response from Property: Dear guests: Hello! Thank you for staying at Sanya Hongzhou International Yacht Hotel and providing your valuable feedback! Regarding the room facilities issues you reported, please accept our sincerest apologies. In the future, we will continue to increase our efforts to improve the hotel's facilities, equipment and services, strengthen work details, and improve deficiencies, hoping to bring you a more comfortable stay. We sincerely look forward to your coming to the hotel again to supervise and witness our growth!
Godfather11
Deluxe Panorama Sea-view Double Room
Stayed in Nov 2022
Other
6 review
5.0/5
Outstanding
Posted on Feb 6, 2023
Had a wonderful stay.The staff was professional ,very convenient and the breakfast they try.
Response from Property: 尊敬的賓客:您好!感謝您下榻三亞鴻洲國際遊艇酒店!您的滿意是我們不懈追求的目標。衷心地感謝您將在店期間的美好感受毫無保留的與大家分享。在此,期盼您的再次光臨!祝您閤家歡樂,幸福滿滿!
Guest User
Yacht Bay View Double Bed Room
Stayed in Dec 2022
Couples
2 review
4.7/5
Amazing
Posted on Jan 22, 2023
Great stuff, enjoyed the view and accessibility
Response from Property: 尊敬的賓客您好!感謝您下榻三亞鴻洲國際遊艇酒店!酒店依山傍水、因海而生!絕佳的地理位置,造就了我們超凡的性價比。酒店周邊毗鄰中服免税店、鴻洲遊艇碼頭、遠眺鳳凰島,更與鹿回頭風景區咫尺相望。酒店注重每一處服務細節,努力為顧客提供更多的優質服務。如果覺得我們不錯,不妨下次為我們點亮5顆小心心以資鼓勵一下。在此衷心期待您的再次光臨!祝您生活愉快!
Natalyia
Queen Room With Garden View
Stayed in Mar 2025
Travel with friends
36 review
2.7/5
Posted on Apr 5, 2025
The check-in was slow, although I arrived at night. No knowledge of English. The hotel is very tired, everything is old. The pool area is not cozy. The breakfast is very poor. The bed is comfortable, the room is large. The view of the yachts is beautiful. There is an ironing board and iron. There is no minibar. I will not stay here a second time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Sanya Hongzhou International Yacht Hotel! Please allow us to express our sincere apologies for not being able to provide you with a perfect stay experience and please believe that we are as deeply sorry as you are! Regarding the check-in time issue you reported, we have asked the department to make corrections to avoid such incidents from happening again. We apologize for the inconvenience caused to you and the impact on your travel arrangements. Please accept our most sincere apologies. Each of our employees hopes to provide you with the most considerate service so that you can have the most warm and comfortable stay experience. This is also the direction we have been striving for. In our future work, we will work harder and improve our shortcomings in order to provide you with better services. We sincerely hope that you will visit our hotel again to supervise and witness our growth! I wish you a happy life!
Anonymous User
Yacht Bay View Double Bed Room
Stayed in Feb 2025
Couples
32 review
4.7/5
Amazing
Posted on Apr 1, 2025
The room facilities are indeed old, but you can still see the former glory. Before the construction peak season, check and repair the facilities. At least the refrigerator should be usable in summer. Don't expect too much for breakfast. After 8:30, you have to ask the waiter for coffee first, because many people go to the yacht at 9 o'clock... In short, the service is very good, the pier is very close, there are many bars, the facilities are old, and the leaky bathtub can be considered for repair and cleaning, otherwise it is just for decoration.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住三亞鴻洲國際遊艇酒店,感謝您對酒店的認可。酒店始終致力於為您的每一次到店提供最温馨細緻的服務,您的滿意是我們前進的動力!我們期待您的下次光臨!祝您一切順利!
Xiaojie
Yacht Bay View Twin Room
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Apr 7, 2025
Hygiene: Very good
China Duty Free Shop Shuttle Service: This is a hotel I stayed in more than a decade ago. It is as good as ever, cost-effective, conveniently located, with complete hotel facilities and good supporting facilities. The breakfast is too simple.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Sanya Hongzhou International Yacht Hotel and thank you for your recognition of the hotel. The hotel is always committed to providing the most warm and meticulous service for every visit. Your satisfaction is our driving force! We look forward to your next visit! Wish you all the best!
Guest User
Garden Room
Stayed in Feb 2025
Travel with friends
1 review
1.0/5
Posted on Apr 2, 2025
It's so bad that I can't complain. The room is dirty and messy. There is nothing near the hotel. There is no food or fruit store. The alley is deep and it's inconvenient to go anywhere. The exterior is just a shabby yard with a puddle of water. My friend insisted on making do with it for the last two days and then left. The attitude of the hotel staff is terrible. Really. This trip to Sanya was completely ruined by the two days of making do with the shabby hotel. I still can't help but open it and give a bad review after returning home for a week! ! Avoid thunder
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您入住三亞鴻洲國際遊艇酒店!對於未能給您帶來完美的入住體驗,請允許我們向您表示真摯的歉意並請您相信我們與您一樣都深表遺憾!酒店位於遊艇港口,地理位置屬於鬧中取靜的港灣,所以周邊沒有商店噢;您入住的是酒店基礎房型,位於酒店二樓,窗户的風景剛好就是酒店的建築,在入住期間給您帶來了不便,在這裏請接受我們最誠摯的歉意。我們每一位員工都希望能為您提供最貼心的服務,讓您能夠擁有最温馨和舒適的入住體驗,這也是我們一直努力追求的方向。在未來的工作中,我們將更加努力,完善不足,以期為您提供更加優質的服務。真誠的期待您再次光臨酒店監督並見證我們的成長!祝您生活愉快!
Guest User
Garden Room
Stayed in Feb 2025
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 22, 2025
The room is big, the view is great, the service attitude is good, the lady at the front desk upgraded us to a family suite for free. We three girls stayed there and ordered takeout in the evening, which was very comfortable.
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您的全五分好評,很榮幸在您入住期間我們能給您滿意的入住體驗!您的支持和肯定在不斷的激勵我們,讓我們一如既往保持卓越的服務。我們非常期待您的再次光臨。
Guest User
Yacht Bay View Double Bed Room
Stayed in Feb 2025
Travel with friends
12 review
5.0/5
Outstanding
Posted on Mar 19, 2025
The hotel facilities are very complete, and most importantly, the safety factor is relatively high, which should be the point that everyone is most concerned about. The room is also very soundproof, and the sleep index is super good👍🏻
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住三亞鴻洲國際遊艇酒店,感謝您對酒店的認可。酒店始終致力於為您的每一次到店提供最温馨細緻的服務,您的滿意是我們前進的動力!我們期待您的下次光臨!祝您一切順利!
Lvzhongbin
Yacht Bay View Double Bed Room
Stayed in Feb 2025
Travel with friends
43 review
5.0/5
Outstanding
Posted on Mar 18, 2025
The room is OK. I like this hotel very much. The overall atmosphere and environment are very good. The transportation is convenient. The service staff is also very good. I like it as a whole and look forward to staying next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住三亞鴻洲國際遊艇酒店,感謝您對酒店的認可。酒店始終致力於為您的每一次到店提供最温馨細緻的服務,您的滿意是我們前進的動力!我們期待您的下次光臨!祝您一切順利!
Guest User
Queen Room With View
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The room is large, clean and luxurious, the bedding is comfortable, the bay view room has a beautiful view, it is close to Sanya Phoenix, it is very convenient for late arrivals to stay here, it is very quiet at night, very satisfied
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您的全五分好評,很榮幸在您入住期間我們能給您滿意的入住體驗!您的支持和肯定在不斷的激勵我們,讓我們一如既往保持卓越的服務。我們非常期待您的再次光臨。
Guest User
Yacht Bay View Twin Room
Stayed in Jan 2025
Family
3 review
4.8/5
Amazing
Posted on Feb 18, 2025
This hotel was the most surprising thing for me during my one-week stay in Sanya. It was a bit unexpected when I walked in because of its high cost-effectiveness. First of all, the house was very large and fully equipped. Secondly, the decoration style was very satisfactory, and the yacht sea view on the rooftop was very beautiful! From the price point of view, it is worth the money.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Sanya Hongzhou International Yacht Hotel and thank you for your recognition of the hotel. The hotel is always committed to providing the warmest and most meticulous service for every visit to your hotel. Your satisfaction is our driving force for progress! We look forward to your next visit! I wish you all the best!