To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(336)
Positive reviews(293)
Reviews with photos/video(96)
Convenient location(58)
Great swimming pool(39)
Friendly front desk staff(36)
Easy to get around(35)
Close to beach(34)
Nice sea view(23)
Offers pick-up/drop-offs(18)
Perfect for kids(8)
Negative reviews(43)
LL&RL
Deluxe Garden-view Double Room
Stayed in Jun 2024
Couples
14 review
4.7/5
Amazing
Posted on Jul 29, 2024
Convenient area and great swimming pool. The breakfast staff and hotel staff were very lovely.
Response from Property: Thank you very much for your valuable review! We are very happy to hear that you highly praised our convenient location and beautiful swimming pool, which is indeed an important part of our efforts to create a comfortable stay for every guest. At the same time, we are very pleased to know that our breakfast team and all hotel staff have left you with a warm and wonderful impression. We are always committed to providing services that exceed expectations and make every guest feel the warmth and care of home. Your satisfaction is not only the greatest affirmation of our work, but also the driving force for our continuous progress. We look forward to the opportunity to serve you again in the future and continue to create more unforgettable memories for you. If you have any suggestions or need further help, please feel free to contact us. Thank you again for your visit and good comments, and wish you a happy life!
Alaa seven
Superior 2-bed Room
Stayed in Jan 2025
Family
13 review
2.0/5
Posted on Feb 22, 2025
Old hotel
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Superior 2-bed Room
Stayed in Dec 2022
Solo travellers
3 review
5.0/5
Outstanding
Posted on Jan 24, 2023
I will stay here when either arriving late or leaving early from Boston. The staff is wonderful and the location can’t be beat.
Response from Property: Meet is a fate, good reputation from you, let you satisfied we are very pleased, we will continue to innovate, do our best, to bring the best service to every guest, we hope that our sincere service can bring you a pleasant experience, look forward to your re-stay in our hotel, I wish you a happy life
Guest User
Lucky Double Bed Room
Stayed in Feb 2025
Family
3 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The house is relatively clean. This resort hotel is very close to the beach, which is OK. It is not far from Nanshan Scenic Area and Tianya Haijiao. It is within half an hour's drive, which is convenient for travel.
Original TextTranslated by Google
Response from Property: 看到您對酒店的認可,我們全體小夥伴都超開心!您提到的"離沙灘超近"確實是我們的一大特色——出酒店後門步行3分鐘就能踩上細軟沙灘看日出哦!而您發現的半小時黃金旅遊圈(南山15分鐘/天涯20分鐘/西島碼頭8分鐘),正是我們選址時反覆考量的結果,衹為讓每位住客都能高效玩轉三亞精華景點。下次來記得提前告訴我們航班號,可免費預約接機服務喲~
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The front desk staff Xiao An was very considerate and helped arrange airport drop-off service. Thumbs up👍
Original TextTranslated by Google
Response from Property: 您好!非常感謝您的評價。很高興您選擇了我們三亞夏日海灘海景酒店,酒店毗鄰三亞灣椰夢長廊,有信步可至的沙灘,坐擁一線海景,環境舒適 、免費停車。從三亞鳳凰機場打車過來衹要10分鐘,從酒店車程僅需7分鐘就可以到麗禾商業廣場,不管是用餐,購買特產,品嚐海南清補涼等等都很方便。小夏以舒適的環境、熱忱的服務迎接每一位住客的到來。在入住過程中有任何問題可以聯繫我們處理,24小時為您服務。不到位的地方我們不斷改進,努力讓每一位客人感受到回家般的温馨。小夏謝謝您的理解和支持!
Kseniia Fetisova
Deluxe Garden-view Double Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The hotel is located on the first line. It has a swimming pool, a gym, a tennis court, a shop, a pharmacy and 2 cafes. One cafe is Chinese, the other is Kazakh.
Pros:
1. Location, the sea is across the road.
2. Responsive staff
3. Large territory
4. Availability of a gym
5. 15 minutes from the airport by car.
Cons:
1. The hotel grounds themselves are not very well cleaned (common areas)
2. A huge number of Kazakhs. Since there is a cafe there, buses arrive and evict them: for dinner, for accommodation. There are more Kazakhs than Chinese.
Overall, the hotel is decent. Cleaning every day, water. Also, if you take rooms with a garden view, be prepared for the fact that planes land and take off, the airport is nearby. With a sea view - live music and noise from the cafe. From the market 20-30 minutes walk, 10 minutes by car.
Original TextTranslated by Google
Response from Property: Thank you very much for your detailed review. We have a clearer understanding of the advantages and disadvantages you experienced during your stay. First of all, we are very happy to hear that you appreciate the hotel's location and our helpful staff. We are also proud of the hotel's large area, fitness center and the fact that it is only a 15-minute drive from the airport. These strengths will continue to form the basis of our efforts to improve the quality of our services. We are deeply sorry for the shortcomings you mentioned and will take immediate measures to improve them. We attach great importance to the cleaning of the hotel's public areas. We will increase the frequency and quality of cleaning to ensure a clean and tidy accommodation environment for guests. At the same time, we will also pay attention to the problems that may arise from the large number of Kazakhs, and strive to improve the quality of service and guest experience to meet the needs and expectations of different guests. We apologize for any impact that may be caused to Garden View Rooms due to aircraft takeoffs and landings. We will try our best to provide guests with a quieter accommodation environment and clearly inform guests of the relevant situation when booking so that guests can make appropriate choices. In addition, we are also very happy to hear your mention of market distance, which provides us with valuable reference information. We will consider providing more convenient transportation or recommending nearby attractions and dining options to meet the different needs of guests. Thank you again for your feedback and suggestions. We will take every comment seriously and strive to provide guests with a better accommodation experience. We hope you will have a more perfect experience next time you stay here! If you have any further questions or needs, please feel free to contact us.
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Travel with friends
32 review
5.0/5
Outstanding
Posted on Jan 25, 2025
jiangjingli fuwu henhaod Manager Jiang's service is very good
Original TextTranslated by Google
Response from Property: 您好!非常感謝您的評價。很高興您選擇了我們三亞夏日海灘海景酒店,酒店毗鄰三亞灣椰夢長廊,有信步可至的沙灘,坐擁一線海景,環境舒適 、免費停車。從三亞鳳凰機場打車過來衹要10分鐘,從酒店車程僅需7分鐘就可以到麗禾商業廣場,不管是用餐,購買特產,品嚐海南清補涼等等都很方便。小夏以舒適的環境、熱忱的服務迎接每一位住客的到來。在入住過程中有任何問題可以聯繫我們處理,24小時為您服務。不到位的地方我們不斷改進,努力讓每一位客人感受到回家般的温馨。小夏謝謝您的理解和支持!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The hotel is very close to the airport, the swimming pool is clean and spacious, the viewing angle is good, and the price-performance ratio is very high. The service of Xiaoshi at the front desk is very polite and enthusiastic. It is close to the beach, the sunset is beautiful, and there are free airport pick-up, travel photography, sea trips and other services. It is very good recommendation!
Original TextTranslated by Google
Response from Property: [Free pick-up and drop-off from the airport] [2-minute walk to the beach] [2200㎡ large outdoor swimming pool] Thank you for your sharing and recommendation! Nothing is more touching and exciting than "Five Stars". Thank you for your high evaluation and recognition of our hotel. We are honored to provide you with a satisfying and value-for-money stay. We have always been committed to providing guests with quality service and reasonable prices. We understand that value for money is very important to our guests, so we will continue to work hard to optimize our products and services to ensure that every guest gets value for money. Our hotel is located near a scenic beach, allowing you to enjoy a comfortable stay while also easily enjoying the charming sea view and feeling the sea breeze. We are convinced that this unique location will add more fun to your trip. Finally, we sincerely thank you for your appreciation. We always adhere to the service concept of "guests first" and provide warm and thoughtful services to every guest. Whether it is reception upon check-in or daily needs, we will do our best to meet your needs and strive to make your stay experience more pleasant and unforgettable. Thank you again for your visit and recognition, we look forward to serving you again in the near future and bringing you a better experience. Have a nice trip!
Guest User
Lucky Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel swimming pool is very large and the front desk Xiao An's service is great
Original TextTranslated by Google
Response from Property: 【免費接送機】【2分鐘可步行至海邊】【2200㎡超大室外游泳池】感謝您的分享及推薦!沒有什麼比“五顆星星”更讓人感動與興奮了。感謝您對我們酒店的極高評價和認可。我們深感榮幸能夠為您帶來一次滿意且物超所值的入住體驗。我們一直致力於為賓客提供優質的服務和合理的價格。我們明白,性價比對於賓客來説是非常重要的,因此我們會不斷努力優化產品和服務,確保每一位賓客都能得到物有所值的享受。我們酒店位於風景秀麗的沙灘附近,讓您在享受舒適住宿的同時,也能輕鬆欣賞到迷人的海景,感受海風的拂面。我們深信,這一獨特的地理位置將為您的旅程增添更多樂趣。 最後,我們衷心感謝您的讚賞。我們始終秉持着“賓客至上”的服務理念,為每一位賓客提供熱情周到的服務。無論是入住時的接待,還是日常的需求,我們都會盡全力滿足,並努力讓您的入住體驗更加愉快和難忘。 再次感謝您的光臨和認可,我們期待在不久的將來再次為您服務,併為您帶來更加優質的體驗。祝您旅途愉快!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The hotel is in a good location. The front desk staff is very friendly and helpful. Free airport pick-up and drop-off. Free swimming pool. Thumbs up 👍. I will definitely stay here next time.
Original TextTranslated by Google
Response from Property: [Free airport pick-up and drop-off] [2200㎡ large outdoor swimming pool] Thank you for your sharing and recommendation! Nothing is more touching and exciting than "five stars". Thank you for your high evaluation and recognition of our hotel. We are honored to bring you a satisfying and value-for-money stay. We have always been committed to providing our guests with quality services and reasonable prices. We understand that value for money is very important to our guests, so we will continue to work hard to optimize our products and services to ensure that every guest gets the best value for money. Our hotel is located near the scenic beach, allowing you to enjoy a comfortable stay while easily admiring the charming sea view and feeling the sea breeze. We are confident that this unique location will add more fun to your journey. Finally, we sincerely thank you for your appreciation. We always adhere to the service concept of "guests first" and provide warm and thoughtful service to every guest. Whether it is the reception at check-in or your daily needs, we will do our best to meet them and strive to make your stay more pleasant and memorable. Thank you again for your visit and recognition. We look forward to serving you again in the near future and bringing you a better experience. Have a nice trip!
Kunhouzaiwu
Lucky Double Bed Room
Stayed in Sep 2024
Travel with friends
3 review
3.5/5
Posted on Oct 9, 2024
Because I needed to take an early flight to leave Sanya, I chose this hotel near the airport that provides airport drop-off. The hotel is very close to the beach, a five-minute walk away. There is an outdoor swimming pool and an open-air parking lot in the park for guests to use. I booked a king-size room. The hardware facilities in the room are a bit old, but the sanitary conditions are acceptable. There seemed to be some entertainment activities in the hotel on the night of check-in, and it was a bit noisy before 20:00.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your evaluation. I am glad that you chose our Sanya Summer Beach Seaview Hotel. I am very sorry that we failed to bring you a pleasant stay experience. The hotel leaders attach great importance to your feedback and have asked the relevant departments to make corresponding rectifications and supervision. The hotel is adjacent to the Coconut Dream Corridor in Sanya Bay, with a beach within walking distance, a first-line sea view, a comfortable environment and free parking. Xiaoxia welcomes every guest with a comfortable environment and warm service. If you have any questions during the check-in process, please contact us for processing. We are at your service 24 hours a day. We continue to improve the places that are not in place, and strive to make every guest feel the warmth of home. Xiaoxia thank you for your understanding and support!
#baizhou#
Lucky Twin Room
Stayed in Aug 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The room is quite big and clean. The air conditioner is noisy. There is a balcony. The swimming pool downstairs is very big. There are few people. There is a deep water diving area. You can swim freely. The price is cheap.
Original TextTranslated by Google
Response from Property: 【免費接送機】【2分鐘可步行至海邊】【2200㎡超大室外游泳池】感謝您的分享及推薦!沒有什麼比“五顆星星”更讓人感動與興奮了。感謝您對我們酒店的極高評價和認可。我們深感榮幸能夠為您帶來一次滿意且物超所值的入住體驗。我們一直致力於為賓客提供優質的服務和合理的價格。我們明白,性價比對於賓客來説是非常重要的,因此我們會不斷努力優化產品和服務,確保每一位賓客都能得到物有所值的享受。我們酒店位於風景秀麗的沙灘附近,讓您在享受舒適住宿的同時,也能輕鬆欣賞到迷人的海景,感受海風的拂面。我們深信,這一獨特的地理位置將為您的旅程增添更多樂趣。 最後,我們衷心感謝您的讚賞。我們始終秉持着“賓客至上”的服務理念,為每一位賓客提供熱情周到的服務。無論是入住時的接待,還是日常的需求,我們都會盡全力滿足,並努力讓您的入住體驗更加愉快和難忘。 再次感謝您的光臨和認可,我們期待在不久的將來再次為您服務,併為您帶來更加優質的體驗。祝您旅途愉快!
Guest User
Lucky Twin Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The hotel is very close to the beach and has a good location. Although it is also close to the airport, it doesn't feel noisy. The price-performance ratio is very high. Manager Jiang's service is very considerate, the front desk is also very enthusiastic, and the free airport pick-up service is very good.
Original TextTranslated by Google
Response from Property: 【Free airport pick-up and drop-off】【2200㎡ large outdoor swimming pool】Thank you for your sharing and recommendation! Nothing is more touching and exciting than "five stars". Thank you for your high evaluation and recognition of our hotel. We are deeply honored to bring you a satisfactory and value-for-money stay experience. We have always been committed to providing guests with high-quality services and reasonable prices. We understand that cost-effectiveness is very important for guests, so we will continue to work hard to optimize products and services to ensure that every guest can get value for money. Our hotel is located near the scenic beach, so that you can enjoy a comfortable stay while also enjoying the charming sea view and feeling the sea breeze. We firmly believe that this unique geographical location will add more fun to your journey. Finally, we sincerely thank you for your appreciation. We always adhere to the service concept of "guests first" and provide warm and thoughtful service to every guest. Whether it is the reception at check-in or the daily needs, we will do our best to meet and strive to make your stay more pleasant and memorable. Thank you again for your visit and recognition. We look forward to serving you again in the near future and bringing you a better experience. I wish you a pleasant journey!
Светулек
Lucky Twin Room
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Feb 22, 2025
We stayed at the hotel from February 16-21. The sea is nearby. The service is good, they cleaned and changed towels every day. An extra blanket was brought at the first request.
Features: the food is exclusively Chinese, everything is spicy, there is no tea or coffee. Only soy milk. But you will not go hungry.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇入住並留下如此詳盡的反饋!我們很高興得知您與家人共度了温馨的6晚時光,尤其欣慰您注意到了以下細節:🌊【臨海之便】步行即達沙灘的設計,正是希望每位客人都能隨時擁抱海風與晨曦,看來您也享受到了這份專屬浪漫呢~💎【服務温度】關於每日客房清潔與快速響應送毯服務,我們嚴格執行"隱形管家"理念——在不打擾的前提下,隨時滿足您的細微需求。您提到的首次呼叫即獲響應,正是我們要求的服務標準,為團隊點贊!🍲【餐食反饋】關於餐品辣度與飲品選擇,向您致歉未能完全滿足期待。我們也將優化菜品以滿足各地飲食文化的不同.期待與您再次相遇,屆時請允許我們為您呈現更貼心的服務升級。順祝夏安
Guest User
Deluxe Room - Pool-View (2 Beds)
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 1, 2024
I have to say that the service provided by Xiaoyang, the front desk clerk of this Sanya hotel, is great and makes people feel very happy. The hotel is close to the beach and the sea is just outside the door. It is really a good place for vacation.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your evaluation. I am glad that you chose our Sanya Summer Beach Seaview Hotel. The hotel is adjacent to the Sanya Bay Coconut Dream Corridor, with a beach within walking distance, a first-line sea view, a comfortable environment and free parking. It only takes 10 minutes by taxi from Sanya Phoenix Airport, and only 7 minutes by car from the hotel to Lihe Commercial Plaza. It is very convenient for dining, buying specialties, tasting Hainan Qingbuliang, etc. Xiaoxia welcomes every guest with a comfortable environment and warm service. If you have any questions during the check-in process, please contact us for processing. We are at your service 24 hours a day. We continue to improve the places that are not in place, and strive to make every guest feel the warmth of home. Xiaoxia thank you for your understanding and support!