Guest User
October 5, 2022
It was after three o'clock in the morning. After dinner with friends, I found a hotel on Ctrip. I booked this hotel directly. Qikeshu is a landmark hotel in Sanya. I thought it was very good. After arriving, I found that the place was difficult to find. It was only after several security guards found the underground parking garage. When I got down to the garage, very few cars fell into ashes. I didn't care at that time. The underground garage was also gloomy, and my back was a little cold. In the underground garage of the building, after getting on the elevator, I went to the front desk on the first floor and no one was there. An aunt at the back told us that the place to open the room was in the front room. After entering the room, let me describe the environment of the front desk to you, like that It's the same as the front desk of a wet and wet hotel (the Qikeshu Hotel has been outsourced later). After opening the room, our room is actually in Building C. The underground garage is very large. We have to go down to the underground garage and drive to Building C to check in. , it was too late at the time, so I thought about it, and then I went to Building C. After I got to the floor where the room was located, the corridor was dark, there was a musty smell, and it was extremely humid. The person with the stuffy smell can't breathe, and it's extremely damp. After entering the bedroom, I come to my mother. There are cockroaches on the wall, on the quilt, and under the pillow. The quilt is still damp. I was completely stunned. Is this Sanya Iconic Hotel? I called the front desk directly from the back and said that I couldn't live in this environment. I also took a picture to the front desk and asked the front desk if I could check out. The front desk said no. Later, we went downstairs with our luggage and went to the front desk of Building F to negotiate with the boss. At the front desk, the boss said that we could not check out. We later found the platform customer service to reflect this problem. Then we went to live in another hotel and registered the check-in information. The front desk said that the hotel on the other side of our information has not been refunded, and we can't check in here. The customer service on the back platform called and said to negotiate with the store. We waited for ten years. In about a minute, the customer service reported that the customer who checked out and checked in also had to bear part of the cost, saying that it was in accordance with the platform regulations. Later, I provided the platform with the photo in the picture below, saying that all the fees can be refunded. The attitude is good, and the negotiation is completed. After that, we went to the front desk of the second hotel to see if we could check in. The store said no, and we still haven't refunded it there. It was not until the latter store called the owner of the first store that we were sent there. Only after the identity information was returned, the check-in was successful (comrades who strongly read this comment should not stay in Qikishu, they are all outsourced, even if the price is favorable, you can’t step on the pit, it will make you very tired)
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