JW Marriott Properties in Sanya

Our first stop for the winter break trip to Sanya! Rose, our wonderful butler, added me on WeChat several days in advance, providing thoughtful and comprehensive service. When we got out of the car, the bellhop single-handedly took care of all four of our bags! He was so impressive carrying all of them. Initially, we thought about checking in at the lobby on the first floor, but there were quite a few people waiting. Rose suggested we go directly to the executive lounge on the 3rd floor instead. The lobby attendant kindly guided us to the elevator, which was very considerate! Once at the executive lounge, I handled the check-in while the seniors took the kids to get some water and fruit. The lady who checked us in was beautiful, kind, and had a lovely smile. The young photographer was also excellent at directing poses, and all the photos turned out great. Everyone was very professional and enthusiastic. In the end, Rose even arranged for a small tent to be set up in our room for the kids and helped us get a late check-out until 1 PM. Oh, and the scenery outside the hotel is absolutely stunning – I even saw the sunrise in the morning! I feel it offers great value for money, and I'll definitely stay for more days next time!

The decor is Roman-inspired and the hotel is very clean and tidy. The garden is exceptionally pleasant and beautiful. Breakfast is extensive with a wide variety of food options. Our king-size pool room got plenty of sunlight, and being off-season, it was quiet and peaceful, perfect for a very quiet night's sleep with virtually no noise. The staff were all incredibly friendly, almost to the point of being overly attentive. The only downside was that the bed was too soft and the pillows lacked support, but I'm sure you could contact the front desk for alternatives. The garden leads directly to the beach, and since it's connected to the neighboring Sheraton, you can enjoy facilities at both properties. The Sheraton seems more suitable for families with children, while the JW Marriott is better for couples or those seeking a tranquil experience. Overall, the experience far exceeded my expectations, and I would definitely consider staying here again on my next trip to Sanya. The transportation is also quite convenient, and in the evenings, you can even walk along the beach to Atlantis's open-air bar for a show and drinks.