To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(262)
Positive reviews(241)
Reviews with photos/video(142)
Great swimming pool(49)
Delicious breakfast(43)
Too many mosquitoes(10)
Loved the view(8)
Offers pick-up/drop-offs(6)
Perfect for families(6)
Clean pool(6)
Delicious buffet(5)
Negative reviews(21)
Anonymous User
Four Bedroom Pool Villa
Stayed in Nov 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Dec 15, 2024
The pool villa is amazing and spacious. Breakfast is good with variety.
The room is quite clean, except that I found cockroach in the master bedroom-bathroom. Also I park overnight at the parking lot in front of lobby and it turns out there is the dirt and resin from the tree all over my car.
Overall it is still a good place to stay and i might probably come back.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable. On behalf of the management and team, we would like to thank you and strive to provide a service that not only meets but exceed our guest's expectations. We are looking forward to welcoming you again next time. Best Regards, Soraya Y. Hotel Manager & Management Team
Wanida C.
One Bedroom Pool Villa
Stayed in Aug 2024
Couples
2 review
4.0/5
Very Good
Posted on Sep 23, 2024
The place was good and convenient. Breakfast was not bad. The bed was not very clean as expected, but was acceptable. Overall for the hotel was good.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable.On behalf of the management and team, we would like to thank you and strive to provide a service that not only meets but exceed our guest's expectations.We are looking forward to welcoming you again next time.Best Regards,Soraya Y.Hotel Manager & Management Team
Guest User
Two Bedroom Pool Villa
Stayed in Jan 2025
Family
1 review
4.2/5
Very Good
Posted on Feb 5, 2025
Very good food
Response from Property: Dear Valued Guest,Thank you for sharing your recent stay experience with us. It’s uplifting for the team to know you had an enjoyable stay. On behalf of the management and team, we sincerely appreciate your feedback and are committed to continually providing service that meets and exceeds our guests' expectations.We look forward to welcoming you back on your next visit.Best Regards,Soraya Y.Hotel Manager & Management Team
Guest User
Two Bedroom Pool Villa
Stayed in Aug 2024
Travel with friends
9 review
3.2/5
Posted on Sep 4, 2024
Very spacious and clean room clean pool however there are many flys and inserts around.
They allow us for early check in but the check in waiting time is slightly long, we waited for 30 mins. They only told us to sit down and wait was not expecting a long wait.
Overall a great experience, very relaxing experience.
Response from Property: Dear Valued Guest, First of all, Thank you for taking the time to share your experience with us and we do apologize to hear that you had an unpleasant stay experience recently, the points have already taken note for further improvement since we strive to provide a service that is not only meets but exceed our guest's expectations. Best Regards, Soraya Y. Hotel Manager & Management Team
Nattakan
Two Bedroom Pool Villa
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Aug 5, 2024
We booked 2 bedrooms pool villa and ask for adjoined building which was great for us to have bigger common space on the ground floor.
The rooms was spacious modern and well-appointed with kitchenette ( capsule coffee machine, microwave, sink, big friege with a pack of ice).
Our room cames with 1 living room with kitchenette,small pool and 1 restroom on the ground fl. The upper floor with 1 king size bed and 1 twin ( 2 single beds). Bed was comfy.
Hotel is not big but compact which offers range of facilities, including pool on the roof,spa, fitnees, restaurant and pool bar of the main lobby bulding.
Beach is only accessible by hotel baggy service. Would recommend to stay in the hotel. Not really worst to go there.
Staffs were really incredibly helpful and attentive throughout my stay.
Breakfast offers made to order for the main dish. Also, good selection of line buffet on side too.
6/13
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable.On behalf of the management and team, we would like to thank you and strive to provide a service that not only meets but exceed our guest's expectations.We are looking forward to welcoming you again next time.Best Regards,Soraya Y.Hotel Manager & Management Team
Kenny Hoon
One Bedroom Pool Villa
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 26, 2024
First time experience for this resort. It’s about 25km away from the Pattaya city. But overall it’s nice and affordable. Worth of staying.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable.On behalf of the management and team, we would like to thank you and strive to provide a service that not only meets but exceed our guest's expectations.We are looking forward to welcoming you again next time.Best Regards,Soraya Y.Hotel Manager & Management Team
chanmike
Four Bedroom Pool Villa
Stayed in Jul 2024
Family
3 review
3.5/5
Posted on Aug 16, 2024
My family in 12 people were staying in 2 adjoining villas for 3 nights there, and we all enjoyed very much.
It is recommended to try staying in this luxury hotel if you do not mind the location of hotel (it needs nearly 40 minutes to travel between the hotel and downtown like Terminal 21 Mall).
It has a shuttle little bus travelling between beach and hotel. The closed time for such service is 6pm. However, the staff are volunteered to drive us back to the hotel after service hours.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable.On behalf of the management and team, we would like to thank you and strive to provide a service that not only meets but exceed our guest's expectations.We are looking forward to welcoming you again next time.Best Regards,Soraya Y.Hotel Manager & Management Team
Guest User
One Bedroom Duplex Pool Villa
Stayed in Jul 2024
Couples
5 review
4.7/5
Amazing
Posted on Aug 27, 2024
Check in & check out took very long.
Room was great.
Staffs are great too
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable.On behalf of the management and team, we would like to thank you and strive to provide a service that not only meets but exceed our guest's expectations.We are looking forward to welcoming you again next time.Best Regards,Soraya Y.Hotel Manager & Management Team
MrCee
One Bedroom Duplex Pool Villa
Stayed in Jun 2024
Couples
2 review
2.7/5
Posted on Jul 28, 2024
My recent stay at the Cross 2 Pattaya Ocean Sphere was a mix of highs and lows. While the facilities and some of the amenities were impressive, there were notable issues that impacted my overall experience.
While the rooms are spacious and thoughtfully decorated, I encountered significant cleanliness issues. My room was not well-cleaned, and to my dismay, it was full of geckos. This made my stay uncomfortable and detracted from the overall luxury experience the hotel aims to provide.
The private pool is great and relaxing but I found that it is too dark during night garden lights and surrounded are not working and make the pool not great at night, including a lot of mosquitoes around. Water pressure are not strong and I had difficulty to control hot water showers and it took an hour to fill the bathtub.
The breakfast buffet was extensive and satisfying, with food varieties and unlimited bubbles. Staff in the restaurant are super attentive and friendly.
While the hotel has many positive aspects, the cleanliness issues and the presence of geckos in my room significantly affected my stay. I hope the management addresses these concerns to improve the experience for future guests. Despite these issues, the location, amenities, and service were commendable.
Rating: ⭐⭐⭐
Response from Property: Dear Valued Guest, First of all, Thank you for taking the time to share your experience with us and we do apologize to hear that you had an unpleasant stay experience recently, the points have already taken note for further improvement since we strive to provide a service that is not only meets but exceed our guest's expectations. Best Regards, Soraya Y. Hotel Manager & Management Team
Sitthinon
One Bedroom Duplex Pool Villa
Stayed in Aug 2024
Couples
4 review
4.7/5
Amazing
Posted on Sep 7, 2024
Good location, Good Facilities, Good services
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable.On behalf of the management and team, we would like to thank you and strive to provide a service that not only meets but exceed our guest's expectations.We are looking forward to welcoming you again next time.Best Regards,Soraya Y.Hotel Manager & Management Team
Fkg.
One Bedroom Pool Villa
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Nice atmosphere , Employee has service mind. Breakfast so delicious and had a lot of the options that we can choose.
The room is clean and the bed is so comfy .
Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable. On behalf of the management and team, we would like to thank you and strive to provide the service that not only meets but exceed our guest's expectations. We are looking forward to welcoming you again next time. Best Regards, Soraya Y. Hotel Manager & Management Team
ChanKathleen
One Bedroom Duplex Pool Villa
Stayed in Jun 2024
Couples
3 review
3.7/5
Posted on Jul 22, 2024
Not many shop around. If they can provide shuttle will be a lot better
Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable. On behalf of the management and team, we would like to thank you and strive to provide the service that not only meets but exceed our guest's expectations. We are looking forward to welcoming you again next time. Best Regards, Soraya Y. Hotel Manager & Management Team
Anonymous User
Two Bedroom Pool Villa
Stayed in May 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jun 11, 2024
lovely hotel! Comfy stay!
Good service. Just one drawback, a bit remote. 30mins to city centre
Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable. On behalf of the management and team, we would like to thank you and strive to provide the service that not only meets but exceed our guest's expectations. We are looking forward to welcoming you again next time. Best Regards, Soraya Y. Hotel Manager & Management Team
Yip
Two Bedroom Pool Villa
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on Jun 30, 2024
Really nice hotel villa, just a little bit far away from Pattaya center
Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable. On behalf of the management and team, we would like to thank you and strive to provide the service that not only meets but exceed our guest's expectations. We are looking forward to welcoming you again next time. Best Regards, Soraya Y. Hotel Manager & Management Team
Eric2023
One Bedroom Duplex Pool Villa
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Great value for a nice private villa, you basically have a house house with private pool, modern minimalist interior design, friendly staff and i will def stay again!
Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience on the recent stay with us, it is very encouraging to fellow team members to know that your overall stay was enjoyable. On behalf of the management and team, we would like to thank you and strive to provide the service that not only meets but exceed our guest's expectations. We are looking forward to welcoming you again next time. Best Regards, Soraya Y. Hotel Manager & Management Team