Ambassador City Jomtien Pattaya - Ocean Wing

This is not our first time at the hotel. We were there before and after the pandemic. If you need peace and quiet and free sun loungers, this is the place for you. People come from neighboring hotels, but the security guards kick you out. Of course, you can't compare what was before and now. Only Ocean is open, the hotel is undergoing renovations, but you can't hear them. Everything is free on the beach, one pool in the hotel is open. Breakfasts are a la carte at Pasta Pasta. Thais come on weekends, but you can't see them at sea. Everything suits us. Thanks to the staff for maintaining such a large complex.

It's OK, but there are few people staying in such a big hotel, like a ghost town

It was a completely ruined vacation! Booked Ambassador City Jomtien Pattaya - Ocean Wing 6 nights from 11.04 - 17.04 2025 and regretted it from the very first night... It was not possible to cancel (change) the reservation, because the hotel refused to refund the money upon request. The hotel is completely without guest service. Everything and everywhere stinks of mustiness, dampness and mold. The feeling of life, as in a long-abandoned basement. . NO HOT WATER!!! Throughout the entire time and complaints, water never appeared. The staff at the reception pretends that they do not understand either English or Thai. They turn around and leave, leaving without an answer. There is no cleaning in the rooms. We ourselves looked for water and toilet paper. The same story about the towel, there are no cleaners, the cart is half empty. We were given a room where there was trash left by other guests or the builders who live here, who repair this hotel during the day. The noise from the construction is loud from 6 am. The room has a common air conditioning system, from which mosquitoes and midges constantly flew, and it also smelled musty. The balcony has not been cleaned even once since the hotel was handed over, there is a layer of dirt there. There was no basic soap from the toiletries, we also got it from the cleaning ladies. The bed smelled wildly of mold (( It was unbearable to sleep. Everything in the hotel itself is closed. Breakfast was served in the cafe opposite, because guests arrived for five rooms, everything else was strictly according to the menu. Modest and so-so to taste. Dirt and desolation everywhere, mold and cockroaches even at the reception. The linen, mattresses and pillows stink of basement dampness, the Internet does not work. The pool is dirty from construction dust that flies from the upper floors where repairs are underway. The beach is dirty, covered in cigarette butts and glass. There are no sun loungers, umbrellas. There is nothing. Everywhere there is a feeling of the death of the infrastructure and no one wants to do anything. The Thais checked in while we were there, swore all evening at the reception and left in the morning, slamming the doors. DO NOT BOOK!! Do not believe the description and what they say at the reception that the hotel corresponds service. No transport goes here, only taxis. The nearest shop is 1 km away on foot. Dead and stinking zone, not a hotel.

Driving in, the atmosphere was like an abandoned hotel. When entering the hotel, there was a musty smell. The air is not ventilated, gloomy. Check-in service is very slow. The hallway on the way to the room was dark, with no lights on. When entering the room Found a dirty bathroom (there was poop in it). My boyfriend and I rushed out of the room and checked out immediately. When I came down to check out The employee didn't ask a single question what had happened. Or are you having any problems? Until my boyfriend was the one who told me about the problem that he encountered. The staff then asked if you wanted to change rooms or not. At that time, my girlfriend and I were not happy with many things about this hotel. So I said that I didn't want to change rooms and would like to check out at all. In short, the hotel is very suitable for filming ghost movies.