Best Hotels near Saugus Veterans Council, Saugus

I would say the only thing positive about this location is the rooms. They are super clean and updated. As well as the night time manager is super accommodating. As far as the other employees they could care less. Night time manager even charged me half the deposit because I frequent here. The elevator is beat up and dated. The carpets in some hallways haven't been deep cleaned since the 1800s. Mostly all the soda and snack machines steal your money. The pool is surprisingly decent. I have only ever taken a swim once. The best thing is they allow animals for free. My little guy loves the night manager because he gives him treats constantly. This hotel has some super potential. Because you can hop on 93 and be in Boston with no traffic in 15 mins. Right next to market basket and some shopping/restaurants. If they renovated. Cleaned up and hired some more staff that care like the night shift manager, this place would be sold out every day without a doubt. Definitely room for improvement no doubt about that. But it is well worth the price. The rooms and beds are EXTREMELY nice. Just a drive away from Boston. Highly recommend solely off the rooms and beds in the room!

Stayed for a week at this location. Parking is plentiful and comes at no charge. The property could use a renovation as it's dated and showing the wear of the years. The floors in the room squeak/pop. The room was sufficient, clean, and comfortable. The television had plenty of channels including HBO 1 and 2. Breakfast was pretty good and always well stocked. I'd still stay again if I were in the area, to accumulate Hilton Honors points.

A good choice for solo travel It’s a very affordable price in downtown Boston. There is no toilet in the room. Please pay attention when booking. Public bathrooms are clean But the cleaning speed is a bit slow Sometimes I have to use the bathroom and can’t find a clean one The room part is great The bed is huge and has a big window The air conditioner and lights are working well🥰

Check-in was easy as I had already checked in online through the Marriott app. I had a suite which was perfect for the three of us. It was nice to have two TVs and two thermostat controls. The kitchen was well equipped but we didn't use anything except the coffee maker. The bathroom was large and had a shower/bath combo. The room smelled very clean and I saw no dirt. The breakfast in the morning had a lot to chose from and was included in the reservation. All of the staff was friendly and the hotel seemed fairly new. There is also a bar in the reception area.

Dont the unique decor of the hotel fool you. Outside the decor of the hotel, the rest is just gabbage, it shouldn't be part of the Hilton branch. I travel into Boston every week on assignment and it so happen that am currently staying in this hotel right now. I always have great experience in all the Hilton hotels I have been staying with except this particular one. I am suppose to be staying here for 4 days, and 3 day into my stay. Last night, as I was relaxing and having a cup of wine, the glass felt off my hand and spill on the bed. I had to use a towel to cover that side of the bed in order to be able to sleep on the bed till in the morning. I got in touch with the front desk at 7am this morning before going to work to let them know that I needed my bed sheet changed due to the spill drink. The lady at the front desk, assured me that it will be changed before I get back. when I got back from work at 3pm and got to my room, the bed sheet is still not changed. I called the front desk, to enquire as to why it wasn't changed. BILL at the front desk answered the phone and told me that, am not staying more than 4 days so, my room cant be clean. If I need towels, it can be send up stairs. I had to let him know again that, I had stopped at the front desk earlier today to let them know why I needed my bed sheet changed. From this point onwards he became condescending and repeat the same thing he said earlier of me not staying more than 4 days, and as I was about to say I will go down stairs to collect the bedsheet, he hang the phone on my ear. I call again to ask what was his reason for hanging up the phone on me, he didn't pick the phone. After that, I went down stairs to talk to him in person, and all he could say is, ”I did not hang up the phone, I thought you hang up, Maybe the phone got disconnected”. what a LAME ASS EXCUSE, for been UNPROFESSIONAL and RUDE! This is the WORST experience I have ever had at a Hilton hotel and will never stay here again. Can't wait to check out

The room can also be designed very carefully Service OK It's not enough to eat breakfast. Stayed for one night and checked out very quickly Business travel doesn't care much about other things, just sleep quietly Overall OK

The place to eat nearby is very convenient, the petrol station is also next door, and the hotel also provides laundry and dryer at reasonable prices. Hotel equipment is also very new. The location is also good, breakfast is average.

The Hotel Salem is in the downtown, dozens of shops and dining options practically out the door (or in the hotel - check out The Roof or The Counter depending on weather/season). Incredible staff all around. Most of my days were walking in one direction, checking out local spots, then stopping back at the hotel for a quick respite before heading back out.