Scarborough Hotels with Swimming Pools

I chose this place as a less expensive alternative to hotels in Portland. Also because motels are safer during COVID than hotels (more ventilation because the room opens to the outdoors). First, I want to say my room was clean and comfortable. It's nothing fancy, but you get what you pay for. Also, I had a last-minute change to my reservation and the manager was very accommodating. So, thank you for that. My one non-COVID sort-of complaint is that, while you get a fridge and microwave (nice features), there's no coffee maker in the room. Would be nice to have that instead of the microwave, maybe. My biggest issue is that there were no COVID protocols in place. I went into the office to check in and the office was SEALED. I mean no windows open, door shut. The manager who checked me in was not wearing a mask. Two other guests were in there. I was the only one wearing a mask. And check in still involves filling out a card, even if you book on Booking.com, so it takes several minutes. I was quite eager to get out of there. When I got to my room, I realized he had given me a queen room rather than the king I booked, but I didn't want to go back into the office to request a room change. Then it occurred to me that if the manager wasn't wearing a mask, housekeeping probably didn't either. I kept the door open and opened the windows to air out my room before removing my mask, following what the experts say. Please open your office windows. It was 72 degrees and gorgeous outside. No reason to have everything sealed up.

Sadly, there were far more negatives than positives. We stayed here because the price was less outrageous than in Portland proper. Positive first: staff was delightful. The beds were comfortable. The suite was nearly immaculate, other than mildew I noted when getting into the shower. To be fair, it’s not something that would be noticed without getting into the stall. The kitchen amenities and those that were available to borrow were impressive. However, the entire place could use a revamp. Things were worn looking in the room and hallway. We stayed two nights and our room was not serviced in between, though we did not put out the little sign saying not to and were gone all day. The furnishings in the room were oddly arranged with poor lighting by the dining table (which had only one chair) and the recliner (which didn’t fit nicely in the space). A cupboard door was missing in the kitchen. The noise from the fridge, I-95, the AC, and the room upstairs were all troublesome for someone who sleeps lightly (me). There was no indication that there was an environmental awareness-no recycling, no “leave the towels on the racks..”. We would never stay here again.

I have visited this hotel in the past and had an exceptional experience. The staff at this hotel is great. They are friendly, professional and helpful. My number one reason for retuning to this hotel is the barista that greets guests at the hotel in the morning. HIs name is Patrick. He is friendly and professional. He takes time to offer great place to visit in the area. My sister (from Las Vegas) and I stayed at this hotel back in 2021. My sister was so impressed with the professionalism and friendliness of this gentleman she said it made her whole trip. Whenever she recalls her trip to Maine Patrick's name comes up. This year when my husband and I planned to visited Maine I was sure to book our room at this hotel just because of the excellent service Patrick provided my sister and I a few years ago. Again, during our stay my husband and I were treated exceptionally well by Patrick. Patick's great service is contagious, and his acts of hospitality encourages younger less experienced employees to follow his lead. I will encourage friends and family that are going to be visiting Maine to stay at this hotel. Friendly staff, reasonable rates and clean rooms will keep us coming back. The housekeeping staff are exceptional as well.

Stayed three nights, in two different rooms (checked out and checked back in days later). First room had many issues, from shower safety bar pulling out of the wall, to extremely noisy a/c needing motor bearings, to some mold in shower area, and while room was recently repainted there were dozens of paint spots on the carpet. The bathroom is tiny, need to move your legs to close the door while on the toilet. And there is almost no counter space in the bathroom. The breakfast was ok, only one fresh fruit in addition to packaged fruit cups, it does have hot eggs or hot egg sandwiches and ham/bacon. Overall this was an average experience, I expect more from Marriott properties, who have chosen to charge extra for the name.

My friend and I were in a bind. We didn’t have a place to stay and we were desperate to get a room. Lori Goulet was the most kind and helpful person we could have asked for. Seriously, she saved us. She was so warm to us right as we walked in and helped us get a room with super short notice. I can’t recommend this place enough!!! Super nice inside, great price for the location and the rooms! It’s beautiful and the staff is wonderful. Thank you for being so helpful to us, we will be coming back for sure!