Staybridge Suites SCHERERVILLE by IHG

The property is central to many things to do. Very friendly staff that assist with anything you might need. Rooms are clean and well maintained. Best breakfast choices we have ever had. Social time on Monday, Tuesday and Wednesday with appetizers.

They include free fountain drinks which is a great benefit when you have kids. The free breakfast is nice to and healthy options as well. Staff is always friendly. Only complaint is the walls are thin so their was a lot of weird noises in the middle of the night which kept my little one up, which in turn kept me up with the little one.

My work partner and I had a great check-in experience with Kate; she made the process quick and easy. She made sure I was part of the rewards program and provided a thorough explanation of all the hotel amenities. We also asked for local restaurant suggestions, and Kate, along with another employee named Dee, offered some excellent tips. Kate was very polite throughout the entire check-in. I stayed in a spacious Studio Suite with a King Bed and a kitchen. The only drawback was that the room (216) smelled like smoke. (This is why I gave it a four out of five rating) I initially considered switching rooms but decided to stay because of my long day of travel. The hotel offers a complimentary mid-week evening social (Monday-Wednesday) that includes draft beer, wine, and a full meal. We enjoyed a roast beef and potato bar one night, and sloppy joes another. The breakfast was equally good, featuring eggs, breakfast meats, pastries, hot oatmeal, waffles, and fruit. Dee and Doretha deserve special thanks for keeping everything well-stocked and taking care of guests' needs! The area around the hotel was quiet, safe, and pleasant. Following check-in, we went across the street to the Bullpen Bar for dinner on one of the nights, a place Kate recommended. We tried the wings on the first visit, which were great, and the pizza for a subsequent dinner—both were excellent. Overall, this is a great hotel, and I highly recommend it.

The hotel guests are wonderful, but the front desk guy , Jeff, is a major problem. He drinks with the guests while working and is incredibly rude and a terrible liar who harasses multiple guests. The upper management refuses to take any action. The only positive aspect of the hotel is the Assistant GM, Angela, who is wonderful.

Very clean, the staff was friendly and very polite

OK The room was clean when I arrived, however there was no housekeeping service until the day before I checked out. It was noisy in the halls. The bed was comfortable even though it was never made up until the last day

Jeffery at the front desk was amazing. His customer service skills are impeccable ❤️❤️🥰

Beautiful property. Close to shopping. Room was big and roomy with a kitchen. Friendly employees. Wonderful continental breakfast. Three nights a week they have free wonderful appetizers for the guests.