B&B Hotel Strasbourg Nord Schiltigheim

It's an overrated place with highly unprofessional staff. Very very basic rooms with a tiny bathroom. Water overflows from the bathroom to the main room once we take the bath. The staff speaks only the native language. They don't understand English. So it's too hard to communicate with them. They won't even give a small drinking water. If we ask for water, they will simply say to drink from tap water. We had a terrible experience there and I would never recommend this hotel to anyone.

The worst hotel in Strasbourg. Me and my family stayed at the B&B Hotel for 4 nights, the nightmare started right after check in when we found out that the elevator doesn't work and our room was in a 4th floor, which is not easy on my 62 years old mom. Once we get to the room it smells a lot like cigarettes, and it smelled the same through out the entire stay (the A/C unit didn't cool down much and as the handy guy that I like to be I peaked in and noticed so much dust, clearly hasn't been cleaned in ages). The front desk guy who attended my family and I at check in convinced us to buy in advance the breakfast, which is €8.50 per person per day, it seemed like a good deal since the lier front desk described an amazing breakfast which had about half of the things he said. So on the second day I decided to go and cancel the remaining 2 breakfast, there was another front desk guy and said that in the system only appears 3 so he can only reimburse for 1 more, I told him I don't care what the system says, I paid for 4, I have a receipt for 4, and it's been two days, after arguing for 25 minutes we diceded that they needed the money more than we do so we just let them take advantage of us.