Holiday Inn Express & Suites Charleston NW - Cross Lanes

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Holiday Inn Express & Suites Charleston NW - Cross Lanes

Name: Holiday Inn Express & Suites Charleston NW - Cross Lanes
Address: 410 New Goff Mountain Rd, Cross Lanes, West Virginia 25313, United States, 410 New Goff Mountain Rd, Cross Lanes, 25313, United States
Price range: From £97
Rating: 4.4

410 New Goff Mountain Rd, Cross Lanes, West Virginia 25313, United States

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Highlights

Free parking

Delicious breakfast

Excellent service

Sparkling clean

Ideal location

Amenities

Public parkingFree

Fitness Room

24-Hour Front Desk

Wake-Up Call

Wi-Fi in Public AreasFree

Meeting Room

Multi-Function Room

Business Center

All amenities

Property Description

Welcome to the Holiday Inn Express and Suites Charleston NW, located in the heart of Cross Lanes, WV moments off of interstate 64 conveniently centered between Charleston & Huntington. We offer a perfect mix for both the business & leisure traveler. For corporate guest, we are in close proximity to the Toyota Manufacturing Plant, TransCanada Pipeline, CGI Group Inc, American Electric Power, Dow Chemical, Bayer & many other large companies. We are also a great overnight accommodation for any traveler in the health care field; Located within 10 miles from CAMC Memorial, CAMC General, Thomas Memorial Hospital, CAMC Woman’s and Children, St. Francis Hospital & other CAMC locations. Leisure travelers, look no further! The Holiday Inn is located seconds from the Mardi Gras Casino, Shawnee sports complex, and located near several must-see attractions in Charleston including the Culture Center, WV State Museum, WV Veterans Memorial, State Capitol, Clay Center and Kanawha State Forest. If you enjoy sporting events, concerts or visiting family at one of the several Universities nearby, we are a perfect hotel for you. We are located moments from West Virginia State University and near Charleston University and Marshal University. Our hotel is located near the brand-new Shawnee Sport Complex in Dunbar, West Virginia and Appalachian Power baseball stadium. For concerts we are located near 4 venues: Civic Center, Big Sandy Area, Live on Levy & Clay Center.

8.9/10

Very Good

Cleanliness8.9

Amenities8.9

Location8.9

Service8.9

All 96 reviews

Surroundings

Airport: Yeager Airport

(26.4 km)

Landmarks: Planet Fitness

(910m)

Landmarks: Cross Lanes Baptist Church

(1.4 km)

Landmarks: Lowe's Garden Center

(1.5 km)

Landmarks: Revolution Gymnastics

(1.5 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Leisure King Room-Non-Smoking

2 Queen bed

Non-smoking

Air Conditioning

Bathtub

Refrigerator

Electric Fan

Room Details

Check Availability

Standard Room, 2 Queen Beds

2 Queen bed

Non-smoking

Air Conditioning

Private Bathroom

Refrigerator

Electric Fan

Room Details

Check Availability

2 Queen Bed Suite

2 Queen bed

Non-smoking

Air Conditioning

Private Bathroom

Refrigerator

Electric Fan

Room Details

Check Availability

2 Queen bed

Non-smoking

Air Conditioning

Private Bathroom

Refrigerator

Electric Fan

Room Details

Check Availability

Hide Room Types

Guest Reviews

8.9/10

Very Good

96 reviews

Cleanliness8.9
Amenities8.9
Location8.9
Service8.9

Average for similar properties in Cross Lanes

Most Mentioned

Review summary

Room Quality: Most reviews highlighted spacious, clean, and comfortable rooms with comfortable beds, though some noted minor maintenance issues .

泰‍莉

May 28, 2023

中規中矩的飯店

Translate

K‍a‍t‍i‍e

April 21, 2025

Checked in late due to traveling all day and the night time staff was amazing. Got us checked in real quick and even gave us a tube of toothpaste since ours ran out that morning. The breakfast had lots of options and my kids really liked the biscuits and gravy. The staff in the morning was just as great. Room was great too. Only thing is room got hot and my sons nose started to bleed. Once we figured out that the ac turned on from the unit not the thermostat that helped a lot.

V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r

March 29, 2025

comfortable and friendly hotel Wonderful hotel stay. All staff were very friendly and helpful. Room was spacious, comfortable and clean. Comfortable bed and pillows, which is not always the case at many hotels. Breakfast was as good as many restaurants and had a good variety. Nice location as well - away from the direct traffic, but just around the corner from stores and restaurants. Would stay again.

J‍e‍s‍s‍i‍c‍a

March 24, 2025

We found a hair in one of the folded up/“clean” towels in the bathroom. When I told the girl at the desk she promptly brought us new towels. But it made me wonder if sheets/towels were being reused from the people who stayed in the room prior to us.

K‍a‍r‍i

March 4, 2025

Okay, but I wouldn’t stay here again The lady at the front desk when we arrived was amazing. Our child had thrown up in his car seat right before arriving and she grabbed us some trash bags without us even asking (and gave us more later for the dirty clothes without us even having to ask!) - she was so helpful! But… when we got to the room there was a gap SO wide in our door from the latch to the floor that my iPhone fit through it. So large our child’s hand could fit through it. You could see right out the door like it wasn’t shut (but it was). Again, the lady was so helpful and immediately moved us to a new room. The new room door also had a gap but was smaller and only toward the bottom. We noticed that most of the doors on our floor had large gaps. The breakfast had lots of options and the lady working that was so friendly and doing a great job keeping things stocked, etc. Overall the staff was great, but that’s the only thing about the hotel that we liked. Doors and beds were creaky, our window shade was broken so we couldn’t open or close it. The elevators were dirty. Other than the staff, I really can’t figure out how this hotel has such a high rating.

B‍e‍t‍h

March 13, 2025

The check in receptionist was outstanding! Very professional and helpful. She deserves a raise!

s‍a‍l‍l‍i‍e

February 28, 2025

Family visit Traveled to area visit my daughters family. Everything was very clean. The beds were comfortable. Staff was very nice and helpful. Enjoyed the pool area. Hotel is close to lots of shopping, ****** and restaurant options. The breakfast buffet was incredible with fresh options. Will stay here again in the future. Free parking. Very good price compared to other hotels in the area. You won't regret staying here.

D‍I‍A‍N‍E

February 16, 2025

Nice Clean and Quiet Nice clean and quiet. Low water pressure on shower. Raisedsink bowl hard to navigate. Great coffee and breakfast variety.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: After 15:00

Check-out: Before 11:00

Front desk hours: 24/7

Child Policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

StyleBuffet

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of US$250.00 (approx. £188.20) is charged.

Deposit Payment MethodsThis property accepts credit cards

Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 21 years old

Paying at the Hotel

Legal Information

This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.

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Property Description

Opened: 2013
Number of Rooms: 100

Frequently Asked Questions

What are some things to do near Holiday Inn Express & Suites Charleston NW - Cross Lanes?

You can visit the following landmarks near Holiday Inn Express & Suites Charleston NW - Cross Lanes: Planet Fitness, 910m from your search (straight-line distance).

Does Holiday Inn Express & Suites Charleston NW - Cross Lanes have a swimming pool?

Yes, Holiday Inn Express & Suites Charleston NW - Cross Lanes has a pool.

Are pets allowed at Holiday Inn Express & Suites Charleston NW - Cross Lanes?

Unfortunately, pets are not allowed at Holiday Inn Express & Suites Charleston NW - Cross Lanes.

What are the check-in and check-out times at Holiday Inn Express & Suites Charleston NW - Cross Lanes?

The check-in time at Holiday Inn Express & Suites Charleston NW - Cross Lanes is 15:00 and the check-out time is 11:00.

Which airport is closest to Holiday Inn Express & Suites Charleston NW - Cross Lanes?

Yeager Airport is the closest airport to Holiday Inn Express & Suites Charleston NW - Cross Lanes, and it is about 21 mins from hotel by car (26.4 km).

How much does it cost to stay at Holiday Inn Express & Suites Charleston NW - Cross Lanes?

Prices at Holiday Inn Express & Suites Charleston NW - Cross Lanes are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest Airport	Yeager Airport
Distance to Airport	26.38KM
Average Price From	GBP120
Hotel Star Rating	2