Fairmont Scottsdale Princess

Beautiful property, well maintained... it's just that we had several issues with the elevators not working. And as a wheelchair user, there was no signage to direct you to one that was working.

The breakfasts and the late afternoon snacks were fantastic. This is the first time that the paid food was worse than the free food. At Ironwood, it was an hour and 20 minutes to get our food and the quality was sub-par. At Toro service was quicker but quality was lacking for our breakfast. The hotel, its celebration of the fourth, and maid service was fantastic. Room is nice and amazingly quiet. I might stay there again sometime.

Room was very cold. And the elevators broke down on 2 days. The restaurants were wonderful and the amenities wre 1st class. Whole 4th of July celebration was outstanding. Will definitely go back.

Property and pools were beautiful! Amenities, restaurants, and shopping were amazing. Spa was beautiful and relaxing, one of the best massages ever! Fireworks and pool movies at night was great. Loved our stay and will be back. Would highly recommend!

Hotel was nice but the grounds maintenance personnel have little respect for guests. This time we were woken up at 6:00 AM to a groundskeeper outside our 3rd floor window with a chainsaw trimming a palm tree just feet from our balcony. Not the first time we had an issue with the grounds maintenance personnel doing loud work at odd hours near guest rooms.

1. Shower hot water was difficult to use. 2. Staff relatively unhelpful with early checkin. 3. Housecleaning poor with leaving door to adjacent room unlocked, trying to enter room to clean with little or no notice before 8am. 4. Difficult non-existent parking for checkin and guests. 5. Poor maps and directions for room and restaurant locations. 6. Poor locations for restaurant and bar resources. 7. Generally front desk staff not up to standard of a five star hotel.

Restful and relaxing. The staff were amazing and food was good. Some vegan choices but need more options

The staff was amazing, facilities were clean. So much to do on the property. Food and beverage on the property was great. Especially Bourbon Steakhouse. Only mark i would give it is the water pressure in the shower was lacking. Would not stop me from going back again.

Overall very overpriced. Gym was a joke compared to comparable hotels (I have seen better at airport hiltons). Food was OK but extremely overpriced. I ordered a chicken sandwich and fries from room service and it was $60 with tip. I had to call and request my folio be sent to me 2 days after my check out because it never came to me. I could list my other items as well. Beautiful scenery but definitely not worth the price per night.