"Visited due to a half marathon in Bath. Clean and tidy, great amenities nearby (Starbucks, Greggs) and welcoming staff. 1 star off because shower was very small and some marks on walls, but nothing that would ruin a stay. Overall a good experience and would use again!"

"Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay."

"Good experience"

"Staying here was the perfect jumping off point for touring in the area; Bath, Stonehenge & Avebury Stone Circle. We'll stay here again because we have plans for more touring this very beautiful part of England. "

"I have had an amazing stay here, very short walk into the town shops very local and even a aldi just outside of the hotel building, and even better train station is less then a 5 minuet walk away , the staff are lovely people too and very welcoming, I personally have had a very good experience with a staff member by the name of Vanessa she is a lovely, bubbly woman and was great help when needed., would definitely recommend!"

"It was really great, really great, I was so touched and grateful"

"The first floor is a restaurant & pub, and the guest rooms are upstairs. The two bedrooms in the suite we booked have ample space, but the stairs are narrow and it is a bit difficult to move the boxes. It is probably the liveliest place in the town, with many people coming here to chat and drink at night. The breakfast is really great, very generous, the bacon and mushrooms are super delicious (the ones I had later were not as good as the ones here) 👍"

"Hotel was fine, great old building, shower took a while to warm up"