Roxy Sematan Villa & Townhouse

Location & View: Consistently praised for panoramic ocean views, beachfront access, and proximity to activities .(based on 6 reviews)

I booked 2 units of townhouse and 1 double king bed stayed at the Roxy Sematan Townhouse Villa with our family and, while the villa was spacious, our experience was disappointing in several ways. 1. The receptionist was unfriendly and did not explain important details such as the breakfast arrangement — we were not informed that the breakfast is served at the other building so called New Roxy, located opposite the villa. 2. The townhouse villa was difficult to find, with no clear signboard. We only noticed the unit number was in the car parking area. 3. There are stains on the wall and a strong cigarette smell. Many ants on the walls as well. 4. The environment was also very noisy, with guests upstairs playing loud music daily from 4pm to 10pm like you were in a clubbing which made it very annoying. 5. Poor hygiene, as there were many flies both inside the villa and in the breakfast area. Overall, the property needs significant improvements in service, cleanliness, and maintenance. We would not recommend it for families with young children and older who seeking a quiet and comfortable stay.

I recently stayed at this hotel and overall, it was a pleasant and relaxing experience. The highlight of the stay was definitely the beach — clean, quiet, and beautifully maintained. It was the perfect spot to unwind and enjoy the natural surroundings. The room itself was comfortable and spacious, with a nice layout. However, I believe the cleanliness could be improved. Some areas, especially corners and bathroom surfaces, seemed to have been overlooked during cleaning. It wasn’t a major issue, but it did affect the overall impression of the room. A little more attention from the housekeeping team would really enhance the quality of the stay. Breakfast was quite decent with a good range of options. The food was fresh and replenished regularly. It wasn’t overly fancy, but it was more than enough to start the day off well. The staff were generally polite and helpful. Check-in was smooth, and we appreciated their friendly attitude throughout our stay. That said, we didn’t interact with them much, so I can’t say too much about service beyond the basics. As for the amenities, everything was in working order — from the air conditioning to the water pressure. Nothing luxurious, but sufficient for a comfortable stay. The common areas were well-kept, and the hotel had a relaxing atmosphere overall. With just a little more focus on room cleanliness and maybe a bit more warmth from the staff, this place has great potential to offer a truly excellent experience. I’d still recommend it, especially to those looking for a quiet beach escape. Would stay again for the beach and peaceful vibe.