1 Chome-1-1 Central, Aoba Ward, Sendai City, Miyagi Prefecture, 980-8477, JapanView hotel details
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Guest Reviews of Hotel Metropolitan Sendai
9.2/10
Great
264 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities8.8
Service9.2
Cleanliness9.3
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All reviews(264)
Positive reviews(260)
Reviews with photos/video(69)
Easy to get around(38)
Convenient for shopping(28)
Near shopping area(25)
Delicious breakfast(21)
Large rooms(19)
Friendly front desk staff(9)
Loved the view(6)
Nice bathtub(5)
Negative reviews(4)
LeiaL
Standard Semi Double Room - Smoking
Stayed in Nov 2025
Solo traveller
3 review
10/10
Outstanding
Posted on Dec 20, 2025
The hotel is conveniently located just right outside of the train station (shinkansen west exit) and it’s linked to the shopping malls that are around the stations. The bus stops are just below as well, good if you are taking a bus out or if you joined day trips departing from Sendai. The hotel is also very comfortable and the hotel staff are very friendly.
Yiqiqulvxingyz
Economy Single Room - Non-Smoking
Stayed in Jan 2026
Solo traveller
8 review
10/10
Outstanding
Posted on Feb 13, 2026
The room facilities are complete, and it's not cold indoors even in winter. The front desk service is professional. The hotel's location is excellent, super close to Sendai Station for the Shinkansen, and very convenient for transportation, shopping, and dining in the surrounding area.
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Guest User
Standard Triple Room - Non-Smoking
Stayed in Dec 2025
Family
6 review
8.5/10
Very good
Posted on Jan 10, 2026
Good location
Guest User
Economy Single Room - Smoking
Stayed in Dec 2025
Solo traveller
2 review
9.5/10
Amazing
Posted on Jan 21, 2026
The room was neat and clean. The hotel front desk offers Chinese-speaking service and can help you book various tour buses, which is very thoughtful.
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Miaw G
Executive Twin Room
Stayed in Dec 2025
Couple
4 review
10/10
Outstanding
Posted on Jan 8, 2026
We Got upgraded to a newly renovated room, toilet is separated from bathroom, which was a nice surprise! Hate to shower inside the bathtub but for $150 I tot I should make do since it’s just 1N. Will definitely come back here again if I come to Sendai. Location is implacable! Linked to train station and mall. Lots of restaurants around. Sendai is more bearable as it is not as crowded as Tokyo where you need to queue for everything.
Guest User
Standard Twin Room - Non-Smoking
Stayed in Dec 2025
Family
4 review
9.5/10
Amazing
Posted on Jan 10, 2026
Great location, conveniently connected to the mall and station. Staff were nice and professional. Breakfasf (buffet) seems a bit limited tbh. Room and facilities are spacious and clean.
Guest User
Standard Twin Room - Non-Smoking
Stayed in Oct 2025
Couple
5 review
8.5/10
Very good
Posted on Nov 19, 2025
We booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom
Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market
i.am.win
Executive Single Room Non-Smoking
Stayed in Oct 2025
Couple
14 review
10/10
Outstanding
Posted on Nov 26, 2025
I really liked how close it was to the man train station. Super close to the main shopping area too.
Guest User
Executive Single Room Non-Smoking
Stayed in Jan 2026
Couple
4 review
10/10
Outstanding
Posted on Feb 11, 2026
Convenient location and the Japanese breakfast set is great
Guest User
Standard Triple Room - Non-Smoking
Stayed in Feb 2025
Family
23 review
10/10
Outstanding
Posted on Apr 4, 2025
The location of the hotel is excellent. The room is clean and tidy.
Guest User
Standard Triple Room - Non-Smoking
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 13, 2025
The location is very good and convenient. Bed is comfortable. Place is clean
Ash412222
Standard Triple Room - Non-Smoking
Stayed in Feb 2025
Solo traveller
28 review
10/10
Outstanding
Posted on May 16, 2025
This hotel is very good, I am sure I will come again next time.
TravelwithFeibby
Economy Twin Room - Non-Smoking
Stayed in Mar 2025
Family
65 review
8.5/10
Very good
Posted on Apr 24, 2025
The location is close to Sendai Station, however, they should train the junior staff to be more helpful.
Eskimo89
Economy Twin Room - Non-Smoking
Stayed in Sep 2024
Couple
14 review
10/10
Outstanding
Posted on Oct 2, 2024
Central location and clean. 5 mins walk from Sendai Shinkansen Station
Guest User
Standard Twin Room-Smoking
Stayed in Mar 2025
Family
15 review
8.5/10
Very good
Posted on Apr 22, 2025
Nice location, room is bigger than most of other Japanese hotels room