11, Jungjeong-ro, Seogwipo, Jeju Province 63592, South KoreaView hotel details
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Guest Reviews of Hotel Winstory
8.8/10
Very good
144 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.5
Service8.5
Cleanliness8.9
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All reviews(144)
Positive reviews(138)
Reviews with photos/video(28)
Clean and tidy(39)
Great location(37)
Awesome rooms(34)
Awesome stay(22)
Great value for money(13)
Classy environment(8)
Many amenities(7)
Convenient location(7)
Negative reviews(6)
Guest User
Standard Double Room
Stayed in Aug 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Sep 24, 2026
I liked that the bedding and towels were clean. The staff's service was also good. There was plenty of parking, which was a plus.
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Response from Property: Thank you for your valuable review! We are glad to hear that you had an enjoyable and satisfying trip. We will continue to strive to put our guests first and provide kind and considerate service. We hope you took away only pleasant memories and look forward to seeing you again next time.
FH_ Ryat
Standard Double Room
Stayed in Jul 2026
Solo traveller
19 reviews
7.5/10
Posted on Aug 22, 2026
Nice Location, nearby with convenience store like 7e and G25.
Price reasonable
Response from Property: Thank you for your valuable review, dear customer! I’m glad it seems like you had an enjoyable and satisfying trip. Our accommodation will continue to strive to provide services that put our guests first and offer kindness and consideration. I hope you only took home happy memories, and I look forward to being with you again next time.
Guest User
Standard Twin Room
Stayed in May 2026
Travelling with friends
34 reviews
5.5/10
Posted on Jun 29, 2026
The room was a bit small. The location is excellent. However, the service was incredibly inflexible. They were completely unwilling to accommodate an early checkout and were very rigid about room changes. The service here is a stark contrast to what you'd find back home. Housekeeping doesn't come daily, and I even found a sheet with a stain, and another that was torn.
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IekaKimieka
Double Twin Room
Stayed in Mar 2026
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Apr 19, 2026
The staff very helpfull and friendly. The location is near the olley market. It is just the room quite small. We don’t enough space to open our luggage.
Response from Property: Thank you for your valuable review! We are glad to hear that you had an enjoyable and satisfying trip. We will continue to strive to put our guests first and provide kind and considerate service. We hope you took away only pleasant memories and look forward to seeing you again next time.
Yam Fei
Standard Twin Room
Stayed in Mar 2026
Couple
14 reviews
7.5/10
Posted on Apr 23, 2026
Washing machine in the room is a plus but need to pay for the detergent if stay for less than 3 days.
Twin room is a bit tight . Choose larger room if need more space for suitcases
Response from Property: Thank you for your valuable review! We are glad to hear that you had an enjoyable and satisfying trip. We will continue to strive to put our guests first and provide kind and considerate service. We hope you took away only pleasant memories and look forward to seeing you again next time.
Anonymous User
Standard Double Room
Stayed in Feb 2026
Couple
7 reviews
10/10
Outstanding
Posted on May 26, 2026
A decent and comfortable stay. If there is not enough parking lot within the hotel, there is another parking space opposite the hotel.
There is a washing machine within the room and the staff will give a free detergent pod if the stay is 3 nights and above. They also do provide a drying rack if required.
Response from Property: 저희 숙소를 방문해 주셔서 감사합니다. 언제 방문하시더라도 고객님께 편안하고 친절한 숙소로 기억될 수 있도록 늘 최선을 다하겠습니다.
Guest User
Standard Double Room
Stayed in Aug 2026
Couple
2 reviews
10/10
Outstanding
Posted on Sep 21, 2026
Everything was great except for the breakfast, haha. At 15,000 won per person, I think it's really not worth it. The breakfast was the only disappointing thing; the rest was fine.
Original textTranslated by Google
Response from Property: Thank you for leaving a review. Our hotel sells breakfast for 10,000 won per person. There are two hotels within the building. It appears you ate breakfast at the Zinc Hotel. The place selling breakfast for 15,000 won operates separately from our Win Story.
Anonymous User
Double Twin Room
Stayed in Jun 2026
Family
25 reviews
7.0/10
Posted on Jul 10, 2026
The hotel does not provide any bath towel just small towel. Location wise is ok as there is a 7-11 store across the street and plenty of restaurants nearby
쩔라이
Standard Double Room
Stayed in May 2026
Couple
3 reviews
10/10
Outstanding
Posted on Jul 6, 2026
Among all the accommodations in Jeju, you won't find a cleaner place at this price point. There was no strange smell in the room, and it was incredibly clean. I'll definitely book this place again on my next visit to Jeju!
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Anonymous User
Standard Double Room
Stayed in May 2026
Couple
6 reviews
10/10
Outstanding
Posted on Jun 19, 2026
The room and parking were perfect. If I had to pick one thing, we would have liked to have been able to leave our laundry running while we enjoyed sightseeing around the hotel, and also, it's a touch screen, so be careful! These are minor details to keep in mind, but knowing them can help you enjoy your stay even more.
Original textTranslated by Google
Response from Property: Thank you for your valuable review! I'm glad you had a pleasant and satisfying trip. Our accommodation will continue to work hard to provide you with kindness and consideration. I hope you only had fun memories and I hope you can stay with us next time.
Guest User
Double Twin Room
Stayed in May 2026
Family
4 reviews
9.5/10
Amazing
Posted on Jun 17, 2026
Victory Story Hotel is located in Seogwipo, about a 10-minute walk from Maeil Olle Market. There's a ginseng chicken soup restaurant next to the hotel, and a GS25 and 7-Eleven just a short walk away, so the hotel boasts excellent amenities nearby. The hotel also provides a washing machine, which is a much-needed facility for guests staying multiple nights. The only minor drawback is that the room is a bit small; once you open two large suitcases, there's not much space to walk around. Additionally, there was a slight hiccup during check-in. Since the hotel shares its front desk with another hotel, we initially went to the wrong counter. After we finished checking in, another group of guests also made the same mistake.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your valuable review! We are glad to hear that you had an enjoyable and satisfying trip. We will continue to strive to think from the guest's perspective and provide kind and considerate service. We hope you took away only pleasant memories and look forward to seeing you again next time.
Guest User
Standard Double Room
Stayed in May 2026
Couple
2 reviews
10/10
Outstanding
Posted on Jun 9, 2026
The location is great, very close to Olle Market, but the water pressure was really weak, which was a bit disappointing.
Original textTranslated by Google
Response from Property: Dear Sojungin, thank you for your review. First, we would like to apologize for any inconvenience you experienced during your stay. Regarding the water pressure, a pressure pump is currently operating in the building's basement. It appears that the pressure was temporarily low when a large volume of water was being used at the same time. We have forwarded this matter to the relevant department to ensure we can provide better service. We hope you had a wonderful trip to Jeju Island. :)
Anonymous User
Ondol Family Room
Stayed in May 2026
Family
5 reviews
5.5/10
Posted on Jun 12, 2026
We stayed at Hotel Winstory for the first three nights of our family trip. While the room itself was fine, our check-in experience left a poor first impression that’s worth flagging for other travellers, especially families.
We arrived at the hotel at 2:30pm with two young children who had just been on a red-eye overnight flight, exhausted and in need of rest. The official check-in time is 3pm, and the front desk staff member refused to let us check in early, even by a few minutes. When we explained our situation and asked if there was any flexibility, he was unable or unwilling to give a clear explanation for the refusal, and simply repeated that check-in was at 3pm.
We had no choice but to wait in the lobby with the kids. Then, at 2:50pm, ten minutes before the supposed cutoff, he suddenly handed us the card key without explanation, despite having insisted just minutes earlier that 3pm was firm.
What made this more frustrating was that the hotel was clearly only around half occupied throughout our stay, so there was no operational reason rooms couldn’t have been ready earlier. The rigid (and inconsistently applied) policy, combined with an unhelpful attitude at the front desk, made for an unnecessarily stressful start to our trip.
If you’re travelling with young children and arriving on an early flight, be prepared to wait it out regardless of circumstances, and don’t expect much warmth from the front desk.
Response from Property: Thank you for staying at our hotel.First, we sincerely apologize for any inconvenience you experienced during your stay.Check-in is available from 3:00 PM. An additional fee applies for early check-in.Currently, check-in is available from 3:00 PM after room cleaning and maintenance work is completed.Please note that the number of available rooms varies by room type, so this is separate from the room occupancy rate you mentioned.
Marius Mxo
Standard Double Room
Stayed in May 2026
Couple
8 reviews
10/10
Outstanding
Posted on Jun 8, 2026
Thank you, Win Story Hotel staff!
Our holiday was awesome, we felt great.
We like all services.
We recommend you to all our friends, for sure.
regards, Marius (room 729)
Response from Property: Thank you for your valuable review! We are glad to hear that you had an enjoyable and satisfying trip. We will continue to strive to put our guests first and provide kind and considerate service. We hope you took away only pleasant memories and look forward to seeing you again next time.
Anonymous User
Standard Double Room
Stayed in Apr 2026
Family
4 reviews
8.0/10
Very good
Posted on May 14, 2026
Generally pleasant experience.
Decent room size with free parking and basic amenities.
Location is convenient and peaceful.