To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(183)
Positive reviews(177)
Reviews with photos/video(35)
Clean and tidy(44)
Convenient location(26)
Easy to get around(19)
Convenient parking(10)
Delicious breakfast(8)
Close to airport(8)
Large rooms(6)
Quiet & comfortable(5)
Negative reviews(6)
Joanna
Standard Double Room
Stayed in Sep 2024
Travel with friends
49 review
3.5/5
Posted on Sep 24, 2024
Walking distance only 5 minutes to subway but it’s really quite place for family trip, many delicious restaurants nearby
Lee YH65
Run Of House
Stayed in Jun 2024
Couples
11 review
3.7/5
Posted on Jun 8, 2024
Good
1. Super huge TV for viewing enjoyment
2. Plentiful of breakfast items
3. Clean and spacious room
4. Male reception staff on duty was friendly and efficient during check in
5. There are a lot of cafes and restaurants near the hotel
6. Attractive weekday rates
Anonymous User
Standard Double Room
Stayed in May 2024
Solo travellers
48 review
5.0/5
Outstanding
Posted on May 26, 2024
Lotte City Hotel Guro was a perfect hotel for my visit to Seoul. The facilities and the team are superb. There are many vibrant restaurants and cafes in the local area.
Guest User
Standard Family Twin
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 5, 2024
I absolutely loved this hotel, the staff was so friendly, the breakfast was great. Great service. A bit far from everything but the subway was close and easy to navigate. The location is perfect if you don’t want to stay in the city center.
Guest User
Standard Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Hotel is sleek, modern, clean, with great amenities and services. Loads of restaurants and cafes nearby, convenience stores and malls too. Near to subway station, and airport bus stops by right outside the front door!
Miss Berna
Standard Twin Room
Stayed in Aug 2024
Travel with friends
1 review
3.0/5
Posted on Aug 30, 2024
Stayed here for a few days with my friend. First of all, the hotel does not help you with luggage, they have no concierge. I had 2 large suitcases and they were just staring at me. When I asked for someone to help with the luggage up to my room, the lady said “oh sorry, we don’t have staff for that”. This should be a lodge or a motel. Very disappointing. I wouldn’t stay there again. I wanted to check out, but my friend stopped me because she was too lazy to change hotels. Otherwise, poor service.
Alex567
Standard Twin Room
Stayed in Jun 2024
Family
3 review
4.0/5
Very Good
Posted on Jul 15, 2024
Not bad
Koh
Run Of House
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Best hotel in terms of layout, storage for big luggages and shoe rack. It has heated toilet seat and bidet. Place is quiet.
Merline
Standard Twin Room
Stayed in Dec 2023
Travel with friends
22 review
4.0/5
Very Good
Posted on Jan 3, 2024
I recently had a pleasant stay at a reliable hotel that offered a satisfying experience overall. The hotel provided a comfortable and clean environment, along with friendly and attentive service.
The room I stayed in was well-maintained and had the necessary amenities to ensure a comfortable stay. The staff members were professional and accommodating, always ready to assist with any requests or inquiries.
While the hotel didn't have any standout features, it met my expectations in terms of providing a comfortable and convenient stay. The location was convenient, allowing easy access to nearby attractions and amenities.
Overall, this hotel offers a solid stay with good service, a convenient location, and comfortable accommodations, making it a reliable choice for a satisfying stay.
Guest User
Standard Double Room
Stayed in Jun 2024
Family
5 review
4.5/5
Great
Posted on Jun 27, 2024
The hotel is very clean with free parking. There’s EMart around for shopping.
Guest User
Standard Twin Room
Stayed in Mar 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Apr 4, 2024
good location, easy access, the room just adorable, got all facilities, the surrounding area is lovely to get around
raymond
Standard Twin Room
Stayed in Mar 2024
Business travellers
5 review
4.2/5
Very Good
Posted on Mar 18, 2024
3 star hotel , good for business trip and family vacation. Standard Room have enough space and have shuttle bus directly reach airport. Shopping mall , subway and food plaza is within 10 min work
tanveerat
Stayed in Feb 2024
Solo travellers
9 review
4.2/5
Very Good
Posted on Feb 25, 2024
The hotel is very good and hygiene. The breakfast has decent options. The staff needs to be more friendly. And basic amenities in rooms is below average class.
Pam_Saabza_Patour
Standard Double Room
Stayed in Jun 2024
Couples
4 review
4.5/5
Great
Posted on Aug 1, 2024
Everything was perfect Room was great size
Friendly staff :)
Aisha Barnes
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 4, 2024
I used to live in Korea for a long time and wanted to explore an area where I didn't go too much while showing my sister around.
It was a great location. Not too far from the subway station (line 2). There are hills though. It's near a lot of restaurants and banks as well. If you need to exchange money, a t-money card, or just a card to use to buy things, they have a machine in the lobby that can do all of that in one card.
The room was clean. Had a bath and a bidet. You need to have your own toothbrush. If you don't, they do have a vending machine for that.
Service was great. Checking in and out was easy. There is an airport bus stop right in front. You can ask for a schedule at the front desk.
Side note: There's a lady that sells 붕어빵 3 for 1,000 won on the way to the hotel from the station.