VIA Jongno

VIA Jongno Reviews

VIA Jongno

2F, 50, Samil-daero 17-gil, Jongno-gu, Seoul, 03189, South KoreaView hotel details
VIA Jongno
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Guest Reviews of VIA Jongno

9.7/10
Amazing
64 reviews
Verified reviews
Location9.5
Amenities9.6
Service9.7
Cleanliness9.9
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Positive reviews(64)
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Clean and tidy(20)
Great location(15)
Great service(12)
Awesome rooms(8)
Awesome stay(7)
Too noisy(7)
Easy to get around(6)
Convenient location(6)
Anonymous User
Twin Room
Stayed in Aug 2026
Travelling with friends
51 reviews
9.7/10
Amazing
Posted on Sep 17, 2026
This hotel was a pleasant surprise! They sent an email with instructions a few days before check-in, making the whole process very smooth. It's small but has everything you need, and it's incredibly clean with all brand-new facilities. I was initially worried the room might be too small, but we managed to open two suitcases inside – a 20-inch on the luggage rack and a 28-inch on the floor! The hotel's common areas also have an ice machine, coffee maker, and microwave. I had planned to stay another night, but I booked too late and there were no rooms left!
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6/8
Response from Property: Hello. We sincerely thank you for staying at VIA Jongno and for leaving such a valuable review. We are very happy to hear that you had a comfortable stay. We will continue to do our best to always provide clean rooms and comfortable spaces. We look forward to you staying with VIA Jongno on your next trip to Seoul. Thank you.
Guest User
Double Room
Stayed in Aug 2026
Solo traveller
3 reviews
8.0/10
Very good
Posted on Sep 19, 2026
The room was quite small, but very clean. Stored bags and suitcases could only be left in the outside hallway, unattended, which was a bit worrying. The location is convenient for food and drinks. Overall, it's suitable for a single person staying alone, but not for families or multiple people. The price is cheap, making it good for a few days of transition or sightseeing.
Original textTranslated by Google
Response from Property: 안녕하세요.VIA Jongno를 이용해 주시고 소중한 후기를 남겨주셔서 진심으로 감사합니다.편안한 시간을 보내셨다니 저희도 매우 기쁩니다.앞으로도 언제나 깨끗한 객실과 편안한 공간을 제공할 수 있도록 최선을 다하겠습니다.다음 서울 여행에서도 VIA Jongno와 함께하시길 기대하겠습니다.감사합니다.
Guest User
Twin Room
Stayed in Jul 2026
Family
7 reviews
10/10
Outstanding
Posted on Sep 3, 2026
Objectively speaking, the room was small but clean. You'll need to bring your own towels and toiletries. The front desk staff was very handsome, friendly, and kept everything clean. The hotel is on the second floor, with no elevator, located above the third shop across from a 7-Eleven. It's surrounded by various shops, so dining and transportation are convenient, but it can be a bit noisy. Olive Young is just a few hundred meters away, making shopping easy. The location is excellent. I recommend downloading Papago for navigation; it's generally accurate. For the subway, use Naver Map. If you can't read Korean, ask Doubao for the Korean and Romanized spelling of the station. Doubao's subway navigation can be off. For the subway, look for the Romanized spelling and station number. I forgot to mention, the hotel is at Jonggak Station Exit 9. When you come out, there's a coffee shop. Facing the coffee shop, turn right at the first intersection on your left. Walk straight until you see a small 7-Eleven on your left, turn left, and it's on the second floor of the third shop with a black sign.
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Response from Property: Hello. We sincerely thank you for staying at VIA Jongno and for leaving such a valuable review. We are very happy to hear that you had a comfortable stay. We will continue to do our best to always provide clean rooms and comfortable spaces. We look forward to you staying with VIA Jongno on your next trip to Seoul. Thank you.
Anonymous User
Twin Room
Stayed in Jul 2026
Family
17 reviews
10/10
Outstanding
Posted on Aug 10, 2026
the hotel is in an amazing location, really just 3 mins away from train station Jongno i even took a stroll to myeongdong and just a few train stops to many popular neighbourhoods like seongsu etc the hotel staff is also extremely helpful and friendly. water cooler (hot and cold water) is provided which is amazing and saves lots of trouble there is free luggage storage as well
Response from Property: 안녕하세요.VIA Jongno를 이용해 주시고 소중한 후기를 남겨주셔서 진심으로 감사합니다.편안한 시간을 보내셨다니 저희도 매우 기쁩니다.앞으로도 언제나 깨끗한 객실과 편안한 공간을 제공할 수 있도록 최선을 다하겠습니다.다음 서울 여행에서도 VIA Jongno와 함께하시길 기대하겠습니다.감사합니다.Dear Guest,Thank you very much for your wonderful review and for sharing your experience with us.We are delighted to hear that you enjoyed our convenient location, with Jongno Station just a few minutes away, and that you found it easy to explore Myeongdong and other popular neighborhoods such as Seongsu by public transportation.It is also wonderful to know that our staff made you feel welcomed and well assisted during your stay. We are glad that you found our hot and cold water dispenser and complimentary luggage storage convenient and helpful.Your kind words mean a lot to our team, especially as we are a newly opened hotel. We truly appreciate your support and hope to have the pleasure of welcoming you back to VIA Jongno on your next visit to Seoul.Warm regards,VIA Jongno
Guest User
Family Room
Stayed in Jun 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Jul 28, 2026
The location is absolutely fantastic, especially in the heart of Seoul where real estate is at a premium. Being close to the subway and within walking distance to popular attractions like Myeongdong is a huge plus. The owner, a young man, was genuinely the most sincere and warm person I met during my stay in Korea; he was also very well-groomed and clean. The hotel is newly opened and impeccably clean. One morning, I even saw him wiping down coffee stains from the coffee machine, which really showed how much care he puts into running the business. The rooms are soundproofed, so you can get a good night's sleep despite being in a bustling area. They also thoughtfully provide disposable toothbrushes and toothpaste, considering guests from different regions. In the common area, there's a coffee machine and some snacks, as well as towels, toothpaste, toothbrushes, and earplugs. And seriously, the coffee is amazing! I specifically asked the owner, and he said he personally selected the beans, and they're quite expensive! Check-in and check-out are self-service, but you can contact the owner anytime with any questions. He's also super helpful with recommendations on where to go and what to eat. This is definitely a hotel I'd return to, so don't hesitate to book it, everyone!
Original textTranslated by Google
6/8
Response from Property: 안녕하세요.VIA Jongno를 이용해 주시고 소중한 후기를 남겨주셔서 진심으로 감사합니다.편안한 시간을 보내셨다니 저희도 매우 기쁩니다.앞으로도 언제나 깨끗한 객실과 편안한 공간을 I'm very happy to have you here. I'm very happy to have you here. I love you. Thank you so much for taking the time to write such a detailed and sincere review, and for sharing so many beautiful photos! We are truly touched and encouraged by your high praise. We are delighted that you appreciate the hotel's location. Located in the heart of Seoul, we hope to make it easy for every guest to access popular attractions such as Myeongdong, Gwangjang Market, and Gyeongbokgung Palace, making your trip more convenient. Thank you for noticing every detail we've paid attention to. From the cleanliness and soundproofing of the guest room, to the disposable amenities, the coffee and snacks in the common areas, and even the small detail of me wiping the coffee machine, you noticed it all. Your recognition strengthens our commitment to running this hotel with care. The coffee you mentioned is also something we place great importance on. We spend a lot of time selecting coffee beans to ensure every guest enjoys a good cup. We're delighted you enjoyed it and thank you for sharing this experience with others. Although we use a self-check-in system, we always strive to make every guest feel warm and secure during their stay. Whether it's issues encountered during check-in or recommendations for food and attractions during your trip, helping you is our greatest joy. Your feedback is not only an encouragement to us but also a driving force for our continued efforts. We will continue to uphold this commitment, providing every guest at VIA Jongno with a more comfortable, clean, and thoughtful accommodation experience. We sincerely look forward to welcoming you back to Seoul and VIA Jongno again. We wish you a pleasant stay and look forward to seeing you again!
Guest User
Family Room
Stayed in Sep 2026
Family
1 reviews
10/10
Outstanding
Posted on Oct 6, 2026
My son wanted to visit the National Museum of Korea and Changsin Toy & Stationery Street, so we took a trip to Seoul. We only needed a place to sleep, so we chose a spot with good value for money. I was a bit worried it might be noisy since it's in a bustling area, but it turned out to be really good. The room was small, but perfectly adequate for just sleeping, and it was clean. My family was also satisfied. There are plenty of food options nearby, and Cheonggyecheon Stream is right in front, which was great. The owner was also very kind, and it was a satisfying stay.
Original textTranslated by Google
Response from Property: Hello. We sincerely thank you for staying at VIA Jongno and for leaving such a valuable review. We are very happy to hear that you had a comfortable stay. We will continue to do our best to always provide clean rooms and comfortable spaces. We look forward to you staying with VIA Jongno on your next trip to Seoul. Thank you.
Guest User
Twin Room
Stayed in Sep 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Oct 3, 2026
The host was very welcoming and my friend and I had a smooth stay here. We'll definitely come back if we have the chance!
Original textTranslated by Google
Response from Property: 안녕하세요.VIA Jongno를 이용해 주시고 소중한 후기를 남겨주셔서 진심으로 감사합니다.편안한 시간을 보내셨다니 저희도 매우 기쁩니다.앞으로도 언제나 깨끗한 객실과 편안한 공간을 제공할 수 있도록 최선을 다하겠습니다.다음 서울 여행에서도 VIA Jongno와 함께하시길 기대하겠습니다.감사합니다.
Guest User
Twin Room
Stayed in Aug 2026
Solo traveller
5 reviews
10/10
Outstanding
Posted on Oct 7, 2026
I loved the hotel; it's absolutely new and they offer direct service. In my case, I left my luggage and they kindly stored it for me.
Original textTranslated by Google
Response from Property: 안녕하세요.VIA Jongno를 이용해 주시고 소중한 후기를 남겨주셔서 진심으로 감사합니다.편안한 시간을 보내셨다니 저희도 매우 기쁩니다.앞으로도 언제나 깨끗한 객실과 편안한 공간을 제공할 수 있도록 최선을 다하겠습니다.다음 서울 여행에서도 VIA Jongno와 함께하시길 기대하겠습니다.감사합니다.
Guest User
Double Room
Stayed in Aug 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Sep 22, 2026
The location is fantastic! It's very close to both the subway and bus stops, and you can even walk to Myeongdong. There are also plenty of great restaurants and attractions nearby. The self-check-in was super convenient, and the room had all the basic amenities, plus free coffee! The host was also very kind and proactively asked if I needed anything. For this price and location, it's truly excellent!
Original textTranslated by Google
Response from Property: 안녕하세요.VIA Jongno를 이용해 주시고 소중한 후기를 남겨주셔서 진심으로 감사합니다.편안한 시간을 보내셨다니 저희도 매우 기쁩니다.앞으로도 언제나 깨끗한 객실과 편안한 공간을 제공할 수 있도록 최선을 다하겠습니다.다음 서울 여행에서도 VIA Jongno와 함께하시길 기대하겠습니다.감사합니다.
Guest User
Family Room
Stayed in Aug 2026
Family
2 reviews
10/10
Outstanding
Posted on Sep 9, 2026
The location is excellent, right next to Cheonggyecheon Stream, and the facilities are very clean. My whole family slept well, and it was great value for money. There are also many good restaurants and cafes nearby, which was a plus.
Original textTranslated by Google
Response from Property: Hello. We sincerely thank you for staying at VIA Jongno and for leaving such a valuable review. We are very happy to hear that you had a comfortable stay. We will continue to do our best to always provide clean rooms and comfortable spaces. We look forward to you staying with VIA Jongno on your next trip to Seoul. Thank you.
Guest User
Family Room
Stayed in Jul 2026
Family
2 reviews
6.5/10
Posted on Sep 1, 2026
The room was new and clean, but small and there's no elevator, so if you have large luggage, you might want to reconsider. Also, the soundproofing isn't great; it's right above a street full of bars, so it gets noisy at night.
Original textTranslated by Google
Response from Property: Hello. We sincerely thank you for staying at VIA Jongno and for leaving such a valuable review. We are very happy to hear that you had a comfortable stay. We will continue to do our best to always provide clean rooms and comfortable spaces. We look forward to you staying with VIA Jongno on your next trip to Seoul. Thank you.
Plutooo6
Double Room
Stayed in Jul 2026
Couple
6 reviews
10/10
Outstanding
Posted on Sep 7, 2026
The location is fantastic! Downstairs, there are all sorts of food options right on a bustling food street, plus several convenience stores. The facilities are great too, with an ice machine, coffee maker, and even some snacks. Excellent!
Original textTranslated by Google
Response from Property: 안녕하세요.VIA Jongno를 이용해 주시고 소중한 후기를 남겨주셔서 진심으로 감사합니다.편안한 시간을 보내셨다니 저희도 매우 기쁩니다.앞으로도 언제나 깨끗한 객실과 편안한 공간을 제공할 수 있도록 최선을 다하겠습니다.다음 서울 여행에서도 VIA Jongno와 함께하시길 기대하겠습니다.감사합니다.
Guest User
Twin Room
Stayed in Jun 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 2, 2026
The bedding and towels felt clean, which was great. Even though there was some outside noise, they provided earplugs, so it was fine. I'd definitely stay here again next time. The only thing is the air conditioning seemed a bit too strong for the room size; even after turning up the temperature, it was still a bit chilly~^^
Original textTranslated by Google
Response from Property: Hello. We sincerely thank you for staying at VIA Jongno and for leaving such a valuable review. We are very happy to hear that you had a comfortable stay. We will continue to do our best to always provide clean rooms and comfortable spaces. We look forward to you staying with VIA Jongno on your next trip to Seoul. Thank you. We sincerely thank you for leaving such a valuable review. We are very pleased to hear that you were satisfied with the cleanliness of the bedding and towels, as well as the condition of the room, and that you had a comfortable stay. We are also glad to hear that you were able to alleviate some of the discomfort caused by noise by using earplugs. We also appreciate your valuable feedback that the air conditioning felt a bit strong. We will take this into account in our operations to provide an even more pleasant room environment in the future. If you visit VIA Jongno again on your next trip to Seoul, we will do our utmost to provide you with an even more satisfying stay. Thank you.
Guest User
Double Room
Stayed in Jun 2026
Solo traveller
1 reviews
9.5/10
Amazing
Posted on Aug 5, 2026
Very clean and new, no smell, but no elevator, help desk very quick and helpful, yet i got no email/message about passwords and codes for self check in
Response from Property: 안녕하세요.VIA Jongno를 이용해 주시고 소중한 후기를 남겨주셔서 진심으로 감사합니다.편안한 시간을 보내셨다니 저희도 매우 기쁩니다.앞으로도 언제나 깨끗한 객실과 편안한 공간을 제공할 수 있도록 최선을 다하겠습니다.다음 서울 여행에서도 VIA Jongno와 함께하시길 기대하겠습니다.감사합니다.Dear Guest,Thank you very much for taking the time to share your feedback.We are delighted to hear that you found our hotel clean, new, and free of odors, and that our team was able to assist you promptly during your stay.We also appreciate your comments regarding the self check-in information. For guests who book through Trip.com, the self check-in instructions, including the entrance password and kiosk access details, are normally sent via the Trip.com messaging system one day before arrival. We are sorry if you did not receive or notice this message, and we will continue working to ensure this information is delivered as clearly as possible.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to VIA Jongno in the future.Best regards,VIA Jongno
Guest User
Family Room
Stayed in Jun 2026
Solo traveller
4 reviews
10/10
Outstanding
Posted on Aug 15, 2026
Clean and welcoming! I stayed here with my family of four, and the staff member was excellent.
Original textTranslated by Google
Response from Property: Hello. We sincerely thank you for staying at VIA Jongno and for leaving such a valuable review. We are very happy to hear that you had a comfortable stay. We will continue to do our best to always provide clean rooms and comfortable spaces. We look forward to you staying with VIA Jongno on your next trip to Seoul. Thank you.