It's not a hotel, it's a motel, and it's like a robbery forcing an extra charge. I checked in the day before and applied for a consecutive night stay the next day. At 11 am, I told the front desk 'in advance' that I would make an additional reservation, and at that time, the staff only said that they would know. I finished the payment and I was sleeping in the room knowing there was no problem, but the front desk staff came to my room around 1pm and asked me to pay an additional charge. Haha I don't understand why check-out and check-in are calculated for consecutive nights, and the check-in time is set very late, such as in the evening or at night, in the Trip.com customer center, where the check-in time is set very late. I wasted time and charged for the rental fee hehe I saw while I was leaving and the rooms on the same floor still haven't been repaired at all. I don't know where to charge a rental fee for a room that hasn't been cleaned anyway, is it a thief-like symbol and dogmatic logic?
It's the first time I've been to a hotel and asked for an additional fee for consecutive nights, and above all, I don't understand the fact that the charge is delayed after the time has elapsed without any additional cost notice, so I understand that there is a fee. So, shouldn't I be notified in advance? said. However, the front desk staff only returns the answer from all hotels. They say that they should receive it. They keep repeating the same thing and tell them to check out and then check in to guide the money.
The hotel policy here is not natural, but they insisted that the rules were unconditional and that it was natural, so there was no need to inform them in advance. Even for the part that I didn't talk about in advance, he didn't admit that it was his mistake until the very end.
To be honest, paying a two-hour fee is like a robbery hehe It's a situation where you can't rent a room, but you're going to charge a rental fee? Time varies. However, this hotel is obsessed with the idea that the two-hour charge must be received unconditionally. I came out with money. Please don't stay here again and again. They charge you for not being able to clean it and not being able to rent it because of you.
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