To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.1
Service9.3
Cleanliness9.4
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All reviews(2151)
Positive reviews(2110)
Reviews with photos/video(552)
Easy to get around(456)
Close to airport(153)
Would stay again(95)
Perfect for business trips(89)
Friendly front desk staff(79)
Nice bathtub(40)
Tasty coffee(39)
Large bathroom(36)
Negative reviews(41)
Cocobaby23
Standard Double Room
Stayed in Mar 2025
Couples
3 review
10.0/10
Outstanding
Posted on Apr 25, 2025
I love here so much, the room was big and comfortable. Olive Young is just right beside the hotel, nearby fried chicken and Fritz coffee also very nice. Definitely come back again if I coming to Seoul
Gang
Standard Twin Room
Stayed in Mar 2025
Family
2 review
8.5/10
Very Good
Posted on Apr 13, 2025
New and modern hotel, room is big, closes to restaurants and subway station. The air con and fridge make loud noise. Overall it’s an excellent stay.
Response from Property: Dear customer,Thank you for your kind feedback regarding our modern facilities and convenient location. We appreciate your comments about the noise from the air conditioning and fridge, as we continuously strive to enhance our guests' comfort.Best regards,Roynet Hotel Seoul Mapo
Munyu
Standard Double Room
Stayed in Jan 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 7, 2025
Hotel so convenient to all the famous place , downstairs is CU and Oliveyoung
Response from Property: Dear guest,Thank you for your positive feedback! We are delighted to hear that you found our hotel convenient and appreciated the nearby amenities. Your satisfaction is our priority, and we hope to welcome you back soon.Best regards,Roynet Hotel Seoul Mapo
KNAJ
Standard Double Room
Stayed in Dec 2024
Family
4 review
10.0/10
Outstanding
Posted on Jan 22, 2025
Great for families with many restaurants and cafes. Also very great staffs. Definitely recommend.
Response from Property: Thank you for staying at the Roynet Hotel Seoul Mapo. Our staff is very pleased to hear that you had a satisfying stay with us. We have a café on the first floor and a welcome drink bar for our guests, where you can enjoy a cup of coffee or tea. Coffee and tea are available for our guests to enjoy. Please feel free to inquire at the front desk for more information on restaurants and other commercial facilities in the area. Please feel free to contact us for more information.Thank you for taking the time to write this review. We look forward to welcoming you to Roynet Hotel Seoul Mapo for your next stay.
Terence
Standard Double Room
Stayed in Nov 2024
Family
7 review
8.5/10
Very Good
Posted on Jan 2, 2025
The hotel is conveniently located with direct access to the airport bus. The rooms are spacious, especially the toilet and bathroom, which are clean and roomy, featuring a bathtub for soaking. There are many eateries nearby, including several BBQ restaurants that offer good value for money with decent quality. The hotel also houses a large coffee chain on the ground floor, ideal for breakfast or afternoon tea. However, the gym's size is disappointingly small!
Response from Property: Dear Guest.Thank you very much for using our hotel this time.Also, thank you so much for taking the precious time to write a review.All employees are happy that you stayed comfortably.However, we are also sorry that we made you feel sorry for the small size of our hotel's gym.We will try to improve enough and develop in a better direction through the reviews you left.If we have a chance to see you again next time, we will do our best to provide better service.I hope you have a good day today.Thank youRoynet Hotel Seoul Mapo
Wallace
Standard Double Room
Stayed in Dec 2024
Solo travellers
3 review
8.0/10
Very Good
Posted on Jan 7, 2025
The bathroom is very clean, the service is extremely good. Highly recommended
Response from Property: Dear guest Thank you for taking the time to tell us about your experience at Roynet Hotel Seoul Mapo. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Roynet Hotel. Sincerely, Roynet Hotel Seoul mapo
Maurice
Standard Twin Room
Stayed in Mar 2025
Family
1 review
8.5/10
Very Good
Posted on Apr 19, 2025
Overall is good.
But there is some noise in the midnight because our room was facing to the staircase door.
Response from Property: Dear GuestThank you very much for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that, overall, you had a pleasant stay at our hotel.We sincerely apologize for the inconvenience you experienced due to the noise from the staircase door. We understand how important a quiet and restful environment is for our guests, especially during the night, and we regret that this affected your experience. Please rest assured that we will look into this matter and take the necessary steps to minimize any disturbances for future guests. We will work with our team to ensure that such issues are addressed and that we continue to maintain a peaceful atmosphere throughout the hotel.We truly value your feedback, as it helps us improve and provide a better experience for all of our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and quiet stay.Thank you again for your understanding, and we look forward to hosting you again soon.Best regards,Roynet Hotel Seoul Mapo
Guest User
Standard Twin Room
Stayed in Mar 2025
Family
4 review
10.0/10
Outstanding
Posted on Apr 15, 2025
We stay at 4 nights and the room capable for 3 big luggages, the room is clean and the air conditioning is good enough, will come again!
Response from Property: Dear Valued Guest,Warmest Greetings from Roynet Hotel Seoul Mapo.Thank you for taking the time to write such a detailed review. We are so glad that you are enjoyed your stay with us and meet your expectations.We thank you for the appreciation that given to our staff, we will continue providing great products and service for our valued guest.All your comments are essential to continue providing great products and service for our valued guest. We hope your next visit is just around the corner. We look forward to welcoming you back then.Roynet Hotel Seoul Mapo
Anonymous User
Deluxe Twin Room
Stayed in Mar 2025
Family
10 review
8.0/10
Very Good
Posted on Apr 21, 2025
Very clean, they wiped the dust before check in.
But not the followings days
Rooms are big and air conditioning is good
Nice coffee shop downstairs.
Overall, quite good. Will come again
Response from Property: Dear GuestThank you very much for taking the time to share your valuable feedback regarding your recent stay with us. We truly appreciate your kind words and are delighted to hear that you had an overall positive experience.We are pleased to know that you found your room to be spacious, clean, and well-equipped, with good air conditioning to ensure your comfort. We also appreciate your compliments on our coffee shop downstairs – it's always wonderful to hear that our guests enjoy the amenities we offer.However, we sincerely apologize for not maintaining the same level of cleanliness on subsequent days. Please rest assured that we take your feedback seriously, and we will be addressing this matter with our housekeeping team to ensure that our standards of cleanliness are consistently upheld throughout each guest's stay.Your satisfaction is of utmost importance to us, and we are grateful for your constructive comments, which help us improve our service. We are very much looking forward to welcoming you back in the future and providing you with an even better experience.Thank you once again for choosing to stay with us. We look forward to your next visit!Warm regards,Roynet Hotel Seoul Mapo
Guest User
Superior Double Room
Stayed in Mar 2025
Solo travellers
3 review
9.5/10
Amazing
Posted on Apr 27, 2025
Great hotel, a little bit away for the main tourist areas, but great access to public transport.
jy99
Standard Double Room
Stayed in Mar 2025
Family
3 review
9.5/10
Amazing
Posted on Apr 23, 2025
Overall is pretty good. Is just the checkout kiosk is confusing. The room is a bit small but I really like the toilet. Very spacious and clean.
Guest User
Standard Twin Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 26, 2025
The room was a bit small. However, it was very clean and the room condition was rather new.
伊登先生
Standard Double Room
Stayed in Dec 2024
Couples
4 review
8.5/10
Very Good
Posted on Feb 1, 2025
Everything’s is ok
Response from Property: Dear. GuestTThank you for taking the time to share your feedback. We are glad to hear that your stay with us was satisfactory. While we are pleased that everything met your expectations, we always strive to provide an exceptional experience for our guests. If there is anything specific we can improve on or any additional services you would like to see, please feel free to let us know. Your feedback is incredibly valuable to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Roynet Hotel Seoul Mapo
shareall folder
Standard Double Room
Stayed in Feb 2025
Family
4 review
10.0/10
Outstanding
Posted on Apr 23, 2025
The hotel is very good. Location is convenient. The staff were helpful and breakfast is good.
Anonymous User
Standard Double Room
Stayed in Jan 2025
Solo travellers
1 review
5.0/10
Posted on Feb 20, 2025
I recently stayed at Roynet Hotel Seoul Mapo and was disappointed with my experience. Despite raising serious concerns about my room, I felt that the hotel staff did not show genuine remorse or understanding of my situation.
On the night of my stay, I was disturbed by loud banging noises coming from the wardrobe area, which made it impossible for me to relax or sleep. Feeling unsafe and uncomfortable, I chose to check out early, even though I was offered a room change. I ultimately decided to book another hotel.
The lack of empathy in their email response only added to my frustration. I expected better customer service and support during a distressing situation. I cannot recommend this hotel based on my experience.
Response from Property: Dear guest,Thank you for staying at our Hotel. We sincerely appreciate the valuable feedback you provided, and we have carefully reviewed the issues you encountered.We inspected both the interior and exterior of the room, including around the wardrobe and outside the room, but were unable to find the source of the noise you mentioned. It’s possible that the noise could have been caused by strong winds outside or noise from other guests staying on the same floor.As we were unable to immediately identify the cause of the issue upon receiving your feedback, we suggested moving you to a different room for your convenience. However, as you preferred to check out, we informed you that the reservation policy follows the terms of the travel agency, and that the hotel guarantees your room until the reservation is modified.We sincerely apologize for not meeting your expectations during your stay.We are always working to improve the guest experience, and we will use your feedback to enhance our services. Once again, thank you for your valuable input, and we hope to provide a better experience in the future.Yours faithfully,Roynet Hotel Seoul Mapo