Top rated hotels in Seoul

Yeouido Park Centre, Seoul - Marriott Executive Apartments
4.3/5104 Reviews
Yeouido/Yeong-Deungpo
This used to be my favorite in Seoul, and I stuck with it even though the furniture, walls and floors were so banged up even 5 years ago that the place needed a renovation. My last stay has convinced me it is time to give up on this place. Where the issues in the past used to be mostly cosmetic, now they are fundamental. First, our rooms—see attached photos. Dirty with defective windows (bathroom and bedroom, with an obvious impact on the room temperature). Clearly no one had cleaned that shower properly in a long time, and the floor manager did not check properly. Clearly also no one had checked the condition of the windows in a long time, or (my suspicion) had decided not to do anything about it. Remarkable the response of the staff when shown the photos of the ice: ”It was especially cold last night”—as if temperatures below -10 degrees Centigrade were not common in Seoul *every winter*. We changed rooms, the new one was better and got a thorough cleaning before we moved in, but cleaning continued to be hit and miss, and the windows in that room were leaky as well. The bedroom in particular, with windows on two sides, had a persistent icy draft. We made it bearable by putting lots of pillows and cushions against the windows and using tissues, towels and packing tape to seal some of the gaps. (I still cannot believe that this was needed, in Korea, in 2021, in a building that is maybe 15 years old...) Usually if something is this badly wrong, you would expect a proactive effort to compensate the guest. Not so in this case. We finally managed to get some compensation, but why the guest should have to push for this when the hotel clearly did not live up to its end of the bargain—a clean room that offers protection from the elements, at least—is a mystery to me. During this entire process, no senior management was ever seen. It seems like the MD never interacts with the guests—which perhaps explains the state of disrepair. Nor does his direct report. Everything was left to junior managers without decision power. And just as I thought we had somehow reached a livable resolution, the final chapter: The hotel had pre-charged my credit card for the entire stay at the beginning—for 3 weeks. No problem, one would think, except that the final charge was lower because of the compensation offered. So what did they do? Charge back the original amount and the re-charge for the new total. Predictable result: I lost about 5% of the total sum in credit card transaction fees, or about 1 night's worth. When I pointed this out during check-out, I was told this was the only way they could do it. So in sum: room condition, cleanliness, complaint management, and accounting were all deficient. So on everything that really counts as basic, performance was abysmal. In retrospect, we should have moved out.

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More about Marriott Executive Apartment, Seoul

New and popular hotels in Seoul recommended by Trip.com. Planning a trip to Seoul? Seoul is a city with tons of tourist attractions. You'll never want to leave! Located in South Korea, Seoul is a well-known and vibrant city.

Every day, travelers worldwide arrive at Gimpo International Airport to start their vacations and business trips in Seoul. If you don't want to take a flight, coming to Seoul by train is a good choice as well.

There are 1899 hotels in Seoul on Trip.com, including luxury, boutique, and budget hotels. As a popular tourist city, Seoul has many renowned chain hotels. If the comfort level of your trip is important, there are many choices in Seoul, such as hotels under the Ramada brand. Hotels under the Ramada brand are a good choice. Tmark Hotel Myeongdong Seoul is one of the most popular hotels in Seoul. Loisir Hotel Seoul Myeongdong is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Seoul, nearby attractions like Seoul City Hall, Olympic Hall, Seoul Plaza can be your first stop. For short trips in Seoul, Olympic Park, GOCHEOK SKY DOME, Lotte World Aquarium are all good options. You can also visit top-rated attractions like Myeong Dong, Dongdaemun Gate, Sungnyemun Gate. With a developed commercial area, visitors can head to Sinsadong Garosu-gil Road, apM PLACE, DOOTA DUTY FREE for a great shopping experience.

Average Temperature

• January to March: 3.21°C during the day, -0.95°C at night

• April to June: 19.97°C during the day, 15.03°C at night

• July to September: 26.03°C during the day, 22.14°C at night

• October to December: 9.63°C during the day, 5.28°C at night

Average seasonal Rainfall

• Spring: 30.33 cm

• Summer: 104.17 cm

• Autumn: 271.17 cm

• Winter: 42.4 cm

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