To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(406)
Positive reviews(397)
Reviews with photos/video(157)
Delicious breakfast(66)
Perfect for kids(53)
Great swimming pool(51)
Offers pick-up/drop-offs(32)
Large rooms(32)
Convenient for shopping(30)
Near shopping area(19)
Children's pool available(10)
Negative reviews(9)
Eunice_li
Deluxe Twin Room With Sofa Bed
Stayed in Mar 2025
Family
8 review
4.5/5
Great
Posted on Apr 5, 2025
Located at Putrajaya, not close to KLCC but about 3 minutes drive to IOI city mall.
Same stand as other Marriott’s hotel. My kids love the swimming poo cause it is heated and warm water.
Louissa Lau
Deluxe Twin Room With Sofa Bed
Stayed in Feb 2025
Family
5 review
4.7/5
Amazing
Posted on Mar 31, 2025
When reach the air cond got something wrong , but hotel side immediately exchange for us le ..
this is family hotel , very suit bring kids n family staycation , but due to Hari raya even breakfast buffet also need Q 🥹🥹🥹
But overall is good
Chit Chong
Deluxe Twin Room With Sofa Bed
Stayed in Feb 2025
Business travellers
13 review
4.2/5
Very Good
Posted on Mar 18, 2025
Great hotel walking distance to IOI City Mall, the rooms looked great as it was newly refurbished.
Response from Property: Dear Chit Chong,Thank you for the 4.2/5 rating! We are glad to know that you enjoyed the spacious room and its close distance to IOI City Mall. We are delighted to have contributed to your memorable visit. We look forward to the pleasure of welcoming you back soon. Best regards.
Faiz Omar
Deluxe King Room With Sofa Bed
Stayed in Feb 2025
Family
19 review
5.0/5
Outstanding
Posted on Mar 24, 2025
Huge hotel with fantastic pools, kids enjoyed so much. Definitely worth repeating !
Response from Property: Dear valued guest,Thank you for sharing your experience! We're so glad to hear that you and your kids enjoyed the hotel and the pools. It's wonderful knowing it was a memorable stay, and we hope to welcome you back soon for another fantastic visit.Best Regards
Anonymous User
Deluxe King Room With Sofa Bed
Stayed in Jan 2025
Family
52 review
4.2/5
Very Good
Posted on Feb 26, 2025
The room, pool, and bathtub are the highlights of our stay. Good activity for kids. However, the kids room lack of toys to play, and the front desk service can be better. Not so friendly and we didn't feel the 5-star hospitality vibe from the staff.
Response from Property: Dear Valued Guest,Thank you for the 4.2/5 rating! We are delighted to know that you and your family enjoyed the room, pool, bathtub and kids activities. However, we sincerely apologize for the poor service by our front desk service. Please be assured that we have taken steps to inform the management team to prevent similar occurrences in the future. We have also shared your feedback regarding the lack of toys in the kids room with our management team to guide further improvements. Your constructive feedback is truly appreciated as it provides us the opportunity to improve. We hope to welcome you back for a better experience in the future. Best regards.
Guest User
Deluxe King Room With Sofa Bed
Stayed in Jan 2025
Couples
10 review
3.7/5
Posted on Feb 25, 2025
The hotel was nice and grand. The breakfast was average as compared with the other 5 stars hotels, but the restaurant staff delivered good services, in particular Raj, the supervisor.
There was an issue with check-in / out services as there was surely understaffed. Only 2 persons at the counter to handle a large group of group travellers. The check-in staff was not very happy for sure.
I asked a front staff member to make a toll-free call, but later, she said she wanted to bill me. After I explained only, she reluctantly put it to rest.
Good is it provides shuttle bus to the nearby IOI Mall.
Response from Property: Dear Valued Guest,Thank you for the 3.7/5 rating! We are delighted to know that you enjoyed the hotel's ambiance, good service from our restaurant team, and the convenient shuttle service. However, we sincerely apologize for the poor experience with the check-in process and toll-free call request. We have shared your feedback with our management team to guide further improvements. We hope to welcome you back for a better experience in the future. Best regards.
Niraniena
Deluxe Twin Room With Sofa Bed
Stayed in Jan 2025
Other
9 review
4.7/5
Amazing
Posted on Feb 24, 2025
Hotel Review: A Great Stay for a Night Event
I stayed at Putrajaya Marriot Hotel for one night to attend a night event, and I must say, everything was awesome! The hotel’s location is incredibly convenient, being just a short distance from IOI City Mall, making it easy to explore the area.
As for the room, although it was on the smaller side, it was surprisingly comfortable and exceeded my expectations. The amenities were well-maintained, and I found the bed to be very cozy.
Breakfast was definitely a highlight – it was super delicious, with a wide variety of options to choose from. I really enjoyed the meal and it was a great way to start the day.
However, I did have a minor issue when the housekeeping knocked on my door a little too early before the check-out time, which disrupted my morning a bit. It wasn’t a major issue, but it was a bit uncomfortable.
Overall, I had a wonderful stay and would definitely recommend this hotel for anyone attending an event nearby or simply looking for a convenient, comfortable place to stay.
Rating: 4/5 – Great location, comfortable room, and amazing breakfast, but a minor hiccup with housekeeping timing.
Response from Property: Dear Niraniena,Thank you for the 4.7/5 rating! We are delighted to have contributed to your memorable visit, especially with our room, breakfast and convenient location. However, we sincerely apologize for the inconvenience caused by the housekeeping timing that disrupted your morning. We have shared your feedback with our management team to guide further improvements. We hope to welcome you back for a better experience in the future. Best regards.
Stella
Deluxe Twin Room With Pool View And Sofa Bed
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Mar 23, 2025
Good for family short vacation. A good choice if you need to stay at putrajaya.
Response from Property: Dear Stella,Thank you for sharing your feedback and we are delighted that you had enjoyed your stay with us.Best Regards.
Jeff Siau
Deluxe Twin Room With Sofa Bed
Stayed in Jan 2025
Family
8 review
4.2/5
Very Good
Posted on Feb 15, 2025
Suitable for trip with kids, nice kids pool and a lot activities and games for kids. My kids feel enjoy to stay.
Response from Property: Dear Jeff Siau,Thank you for the 4.2/5 rating! Glad to know that your kids had fun and enjoyed the activities, kids pool and games here. We are delighted to have contributed to your memorable visit. We look forward to the pleasure of welcoming you back soon. Best regards.
arpisz7
Deluxe Twin Room With Sofa Bed
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Everything about the stay was very good. Especially the people and the team who are ready to help you with a smile. The food is good abd the ambience is awesome. Rooms are very clean and have everything you need. Plus the location is great as it is about less than 5 minutes from the IOI City Mall.
Response from Property: Dear Valued Guest,Thank you for the 5/5 rating! We are delighted to have contributed to your memorable visit. We look forward to the pleasure of welcoming you back soon. Best regards.
Ain
Deluxe Twin Room With Sofa Bed
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 25, 2025
nothing short of a great service. pool was great, breakfast buffet was great,we used the shuttle service to ioi mall also great. no indoor photos only pool coz we spent a lot of time there
3d2n well spent
Response from Property: Dear Ain,Thank you for the 5/5 rating! We are delighted to have contributed to your memorable visit. We look forward to the pleasure of welcoming you back soon. Best regards.
sherrly
Deluxe Twin Room With Sofa Bed
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Very enjoy our staycation! The staff Wendy is so friendly ! The hotel breakfast buffet is so many choices , mostly like the almond croissant 🥐 the best
Response from Property: Dear sherrly,Thank you for the 5/5 rating and recognizing the exceptional service from our dedicated team! We are delighted to have contributed to your memorable visit. We look forward to the pleasure of welcoming you back soon. Best regards.
Anonymous User
Deluxe King Room With Pool View And Sofa Bed
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Everything is awesome. Except there are some uneasy smell on the pillow and the towels. Can improve on thag. Overall, we had a blast!
Response from Property: Dear Valued Guest,Thank you for the 5/5 rating! We are delighted to have contributed to your memorable visit. We have shared your insights with our management team to guide further improvements. We hope to welcome you back for a better experience in the future. Best regards.
Guest User
Deluxe King Room With Sofa Bed
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 4, 2025
It was a nice and kids-friendly hotel
Ioi mall is just very near to the hotel
Please check and reserve for free shuttle service
Response from Property: Dear Valued Guest,Thank you for the 5/5 rating! Glad to hear that you enjoyed the free shuttle service to IOI City Mall. We are delighted to have contributed to your memorable visit. We look forward to the pleasure of welcoming you back soon. Best regards.
Zaliha Zaabah
Deluxe Twin Room With Sofa Bed
Stayed in Dec 2024
Family
8 review
4.5/5
Great
Posted on Jan 15, 2025
Overall was wonderfull. Just the pillow cover got blood stain. Very nice mini waterpark.
Response from Property: Dear Zaliha Zaabah,Thank you for the 4.5/5 rating! We are delighted to have contributed to your memorable visit. We have shared your insights with our management team to guide further improvements. We hope to welcome you back for a better experience in the future. Best regards.