Pl. Alfaro, Número 4, Casco Antiguo, Seville, Andalusia, 41004, SpainView hotel details
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Guest Reviews of Suites Murillo Plaza Sta. Cruz
9.3/10
Great
53 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.9
Amenities9.0
Service8.9
Cleanliness9.6
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All reviews(53)
Positive reviews(53)
Reviews with photos/video(17)
Awesome rooms(28)
Awesome stay(16)
Large rooms(12)
Convenient location(11)
Close to scenic area(9)
Many amenities(6)
Great value for money(6)
Awesome kitchen(5)
Anonymous User
Standard Suite
Stayed in Oct 2025
Couple
13 review
9.0/10
Great
Posted on Nov 27, 2025
Clean affordable accommodation.Service staff could be more warm and helpful.
Response from Property: Dear guest,Thank you for your time and your comment. We regret that the staff's service did not meet your expectations. We will pass your feedback on to our team so we can continue improving and providing quality service to our customers.We hope to welcome you back again in the future.All the best,Aida Valdés. Guest Service.
Guest User
Standard Suite
Stayed in May 2025
Family
9 review
10/10
Outstanding
Posted on Jun 30, 2025
Great location and we enjoyed the free mini bar. Aircon was strong and it was a treat to have peacocks perched outside to wake us in the mornings!
Sanjula
Standard Suite
Stayed in Jun 2025
Family
12 review
9.5/10
Amazing
Posted on Jul 16, 2025
Beautiful suites and great location. Lady in the reception was very friendly and helpful. She helped us book taxi’s ect. Very convenient location and close to cafes and restaurants. The suites are very spacious and has all the amenities but there was a loud noise of a cat or bird wailing every night. We struggled to fall asleep as it was constant. Otherwise great place and would book again.
Guest User
Standard Suite
Stayed in Oct 2024
Couple
9 review
9.0/10
Great
Posted on Nov 15, 2024
Spectacular location within 15 minutes walk of all Seville's major attractions: cathedral, Alcazar, Las Setas, Torre del Oro. Overall, very good, verging on Excellent. BUT:
Parking off site and 25 Euros a day, but safe and only 5 minute walk. No English language TV is the biggest problem they need to fix. I did not think that the couch was very comfortable as seating. Room 202 was a little noisy at night, try for a room overlooking the garden, especially Rosina's balcony. Micro fridge.
Response from Property: Dear traveler,
Thank you very much for your time and sharing your experience with us.
As you mentioned, we are in a great location, just steps from major attractions. The only drawback is that being in a central area, parking is more difficult. Therefore, we recommend contacting the hotel to inquire about a parking space.
If you would like to return, please do not hesitate to contact us.
Best regards,
Aida Valdés.
Guest Service.
CB Tong
Standard Suite
Stayed in Jan 2025
Couple
22 review
7.0/10
Posted on Mar 1, 2025
The location is good, the room is spacious and the service of the staff were good. Some of the towels provided have stains and it doesn’t provide tissue paper which is one of the basic amenities.
Response from Property: Dear Mr. Pinza,
We appreciate your time and sharing your experience with us.
We appreciate you mentioning the work of our reception team.
We're sorry to hear that some towels weren't in good condition and we apologize for that.
Regarding the tissue paper, we're sorry, but we don't know what you're referring to. If it's toilet paper, you can request it at reception if you run out of the paper the maids leave when cleaning your room.
If you'd like to come back, we'll be happy to assist you.
Best regards,
Aida Valdés.
Guest Service.
Guest User
Standard Suite
Stayed in Mar 2024
Family
4 review
10/10
Outstanding
Posted on Apr 5, 2024
We only have short stay and would like to visit old town attractions as much as possible. The hotel location is perfect for us, everything is within comfortable walking distance like sight seeing and eateries in old town area. Front desk staffs are very friendly and helpful. Room deco is modern and clean.
We have a rental car. When coming to the hotel, we directed to a nearby 24-hr underground parking, then took our luggage walking across a park to the front door of the hotel. We don’t need the car during our stay as walking is more convenient than driving in old town.
Response from Property: Dear traveller,Thank you very much for your time and sharing your experience.As you say we are in a great location where you don't need the car to see the sights.We will be happy to assist you again if you want to come to Seville.Best regards,Aida Valdes.Guest Service.
Guest User
Standard Suite
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Nov 7, 2025
Excellent! The room I stayed in had a gorgeous terrace and iron-barred balcony. It's a historical site with a beautiful story, creating a dreamlike atmosphere. The bedding was also very comfortable, and the location was unbeatable—just steps from the palace.
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Response from Property: Thank you very much for your time and sharing your experience with us. Your review makes us really happy, because we understand that you enjoyed our establishment, staff, location and facilities.As you mention, you booked the suite balcón de Rosina, famous for the Opera el barbero de Sevilla.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.Guest Service.
Guest User
Standard Suite
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 22, 2025
The front desk said the water temperature in the building we booked wasn't high, and we could move to another one. It was even better than expected. It's right next to the Royal Palace of Seville, just across the street. From the window, I could see the line starting that morning to enter the Lion Gate.
The cathedral is also nearby, making it the closest hotel to a tourist attraction ever.
The minibar in the room included complimentary fruit and cola and mineral water.
The marble floors were complete, and there was an oven, mini-fridge, and induction cooktop. You could buy ingredients from the supermarket and cook your own meals. I even had porridge, which I hadn't enjoyed for a long time.
As the sun set, we went to the square to watch wild flamenco dancing and listen to street performers.
All in all, I loved Seville: its winding, clean, and comfortable streets, brimming with a classic warmth.
Perfect score.
Original textTranslated by Google
Response from Property: Dear guest. Thank you for sharin your experience with us. We are pleased to know that you could enjoy the city thanks to our facilities and services. We hope to see you next time you visit the city. Best regards, Aida Valdés. Gues Service
Guest User
Standard Suite
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 27, 2025
It is an old house with a long history. It is surrounded by historical sites. From time to time, you can see foreign tour groups giving explanations at the door. It is very close to Plaza de España, a ten-minute walk away. The breakfast is very good. You must choose a triple room suite with kitchen facilities for making tea.
Original textTranslated by Google
Response from Property: Dear guest. Thank you for let us know how your experience with us was. We are happy that you enjoy your stay. Looking forward to welcome you back next time. Best regards, Aida Valdés. Guest Service
Guest User
Standard Suite
Stayed in Nov 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Dec 21, 2025
We stayed at this hotel with two friends. First, the location was excellent, very close to all the major attractions, within walking distance. Second, the hotel room was very spacious, with a sofa that could be unfolded into a 1.2-1.5 meter sofa bed, a large bathroom, and a kitchen where we could cook our own meals.
Original textTranslated by Google
Response from Property: Estimado cliente,Muchas gracias por su tiempo y compartir su experiencia.Es un placer saber que pudieron disfrutar de nuestras instalaciones y servicios.Si quieren volver estaremos encantados.Un saludo,Aida Valdés.Guest Service.
domaiheiyo
Standard Suite
Stayed in May 2025
Couple
13 review
10/10
Outstanding
Posted on Jun 8, 2025
Unexpectedly good!
The location is perfect, the Royal Palace is right next to it, and the core attractions are within a 10-minute walk, which is very suitable for wandering around Seville! If it is too hot at noon, you can go back to the hotel to rest ~ It feels like the attractions are in the hotel resort ~ There are also many delicious restaurants nearby!
The room is a suite ~ It is very large and clean ~ It feels like it can accommodate three or four people, the kitchen utensils are also complete, there is a free minibar and fruit, and even slippers! The room is also very clean every day, and drinks and daily necessities are replenished in time. This price is really cost-effective!
Original textTranslated by Google
6/9
Response from Property: Dear guest, First of all, thank you for your comment and for choosing us during your stay in Seville. We are pleased to know that our Murillo Santa Cruz Suites met your expectations and that you enjoyed your stay. If you would like to return, please do not hesitate to contact us. Best regards, Aida Valdés, Guest Service.
Guest User
Standard Suite
Stayed in Apr 2025
Travelling with friends
8 review
10/10
Outstanding
Posted on May 30, 2025
The hotel is very close to the Royal Palace of Seville, in the old town, the road is difficult to get in with a suitcase, it is best to take a taxi. The room is large, clean and very comfortable, and there is also welcome fruit and a mini bar. There is a bar next to it, you can go downstairs to drink some Sangria in the evening.
Original textTranslated by Google
Response from Property: Dear guest, Thank you very much for your time and sharing your experience with us. If you'd like to return, please don't hesitate to contact us. Best regards, Aida Valdés, Guest Service.
Guest User
Standard Suite
Stayed in Sep 2025
Couple
10 review
8.5/10
Very good
Posted on Oct 12, 2025
It was alright, generally satisfactory, but there was a green light shining on us from above all night, which was very glaring. The staff didn't fix it, so I had to find something to cover it up myself.
Original textTranslated by Google
Response from Property: Dear Customer,Thank you very much for your time and for sharing your experience with us.Please note that the green light is an emergency light, which cannot be turned off as it indicates that the system is operating. We apologize for any inconvenience.If you want to come back, do not hesitate to contact us. All the best, Aida Valdés.Guest Service.
Guest User
Standard Suite
Stayed in Aug 2025
Travelling with friends
2 review
9.0/10
Great
Posted on Sep 17, 2025
Overall, I recommend it. The suite is large and clean, and the location is good. We booked for three days, and the tea and coffee should have been refreshed every day, but they were suddenly gone on the last day 🙂↔️
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for letting us be a part of your trip to Seville and for your valuation. We are flattered with your comments regarding your recent stay.Our main desire is that our guests have the best experience possible. That's why we are always ready to help you.Looking forward to welcoming you back next time you are in Seville.A greeting,Aida Valdés.Guest Service.
Anonymous User
Standard Suite
Stayed in Aug 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Sep 14, 2025
The location is great, right next to the Royal Palace of Seville and within walking distance of Plaza de España. The room was spacious and included a minibar with drinks and fruit (though not very fresh). The front desk also offers free luggage storage.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you so much for your time and for sharing your experience with us.If you would like to return, we are at your service.Sincerely,Aida Valdés, Guest Service