Lano Hotel (Shan County Ginza Mall)

Lano Hotel (Shan County Ginza Mall) Reviews

Lano Hotel (Shan County Ginza Mall)

Intersection of Wenhua Road and Shunshi Road, Shan County, Shandong, ChinaView Hotel Details
Lano Hotel (Shan County Ginza Mall)
Lano Hotel (Shan County Ginza Mall)Lano Hotel (Shan County Ginza Mall)Lano Hotel (Shan County Ginza Mall)
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Guest Reviews of Lano Hotel (Shan County Ginza Mall)

8.7/10
138 review
Verified reviews
Location9.0
Amenities8.4
Service8.4
Cleanliness8.9
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All reviews(138)
Positive reviews(120)
Reviews with photos/video(9)
Clean and tidy(38)
Great location(12)
Friendly front desk staff(8)
Easy to get around(6)
Classy environment(5)
Convenient parking(5)
Large rooms(3)
Strange smell in room(3)
Negative reviews(18)
Guest User
Lanou Deluxe Double Bed Room
Stayed in Jan 2023
Travel with friends
1 review
9.5/10
Amazing
Posted on Feb 15, 2023
The environment, sanitation, and service attitude are really good! Eating is also very convenient, and I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Lanou Executive Wonderful Twin Room
Stayed in Sep 2022
Other
2 review
10.0/10
Outstanding
Posted on Oct 28, 2022
Very good service attitude👌🏻 Hygiene: Hygiene is OK Facilities: European style Environment: cozy Service: The service attitude is very nice👌🏻
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Lanyi Double Bed Room (No Window)
Stayed in Mar 2023
Couples
5 review
3.5/10
Posted on Apr 14, 2023
The toilet smelled bad, and I was woken up by the smell at night. It was too uncomfortable. The towels were broken and dirty, and the bed made a rattling sound when turning over. I really don't recommend it.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your evaluation of our hotel in spite of your busy schedule, and for your valuable comments. We have asked the engineering department to repair it as soon as possible! We regret for your experience during your stay at the hotel. If you are not satisfied with anything, you can communicate with the front desk to see if there is any room that can be exchanged. Our hotel has a 24-hour butler service, and we will try our best to serve every customer well. Looking forward to your next visit!
Guest User
Lanyi Double Bed Room (No Window)
Stayed in Mar 2023
Couples
3 review
2.0/10
Posted on Apr 23, 2023
bad environment Sanitation: relatively poor smell in the corridor bad service service: not good
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your evaluation of our hotel in spite of your busy schedule, and for your valuable comments. We have asked the project to clean up the exhaust system for the first time! We regret for your experience during your stay at the hotel. If you are not satisfied with anything, you can communicate with the front desk to see if there is any room that can be exchanged. Our hotel has a 24-hour butler service, and we will try our best to serve every customer well. Looking forward to your next visit!
Fuzhibeiduofen
Lanou Executive Wonderful Twin Room
Stayed in Mar 2023
Travel with friends
8 review
8.0/10
Very Good
Posted on Apr 5, 2023
The door of the room is not very good. Once the window is opened, it will keep ringing when there is wind. The toilet seat is about to fall off. Others are ok
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your evaluation of our hotel in spite of your busy schedule, and for your valuable comments. Due to the windy weather in recent days, there will be noise when the windows are not closed tightly! We have asked the engineering department to repair it as soon as possible! If you are not satisfied with anything, you can communicate with the front desk to see if there is any room that can be exchanged. Our hotel has a 24-hour butler service, and we will try our best to serve every customer well. Looking forward to your next visit!
Guest User
Lanyi Double Bed Room (No Window)
Stayed in Feb 2023
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 21, 2023
It's clean and the service is good. The transportation is convenient, Ginza is right next to it, and shopping is also convenient!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Lanou Deluxe Double Bed Room
Stayed in Aug 2022
Business travellers
1 review
10.0/10
Outstanding
Posted on Sep 5, 2022
The environmental sanitation is good, and the parking is convenient. It was a good stay experience, and I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Lanou Executive Wonderful Twin Room
Stayed in Jan 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Feb 14, 2023
The location is excellent. The food around is relatively close. The room is clean and tidy, and the stay is very comfortable. The service of the front desk staff is very good, very proactive and enthusiastic. The breakfast is good, with many varieties. Personally, I think the price/performance ratio is relatively high, and it's worth it~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Lanyi Double Bed Room (No Window)
Stayed in Mar 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 20, 2023
The facilities are complete, the sanitation is clean, the service is very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Lanyi Double Bed Room (No Window)
Stayed in Feb 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 5, 2023
The transportation is convenient, the service is very good, the room is clean and tidy
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Lanou Deluxe Double Bed Room
Stayed in Jan 2023
Business travellers
6 review
2.5/10
Posted on Feb 11, 2023
The design of the shower and toilet is a bit unreasonable. The water in the shower overflows into the toilet. The room smells bad and the surrounding area is noisy. It is not recommended to stay
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your evaluation of our hotel in spite of your busy schedule, and for your valuable comments. We have notified the project as soon as possible to glue the shower room and check and repair the floor drain! We regret for your experience during your stay at the hotel. If you are not satisfied with anything, you can communicate with the front desk to see if there is any room that can be exchanged. Our hotel has a 24-hour butler service, and we will try our best to serve every customer well. Looking forward to your next visit!
Guest User
Lanyi Double Bed Room (No Window)
Stayed in Feb 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 22, 2023
The location of the hotel is good, the service attitude is good, it's worth it
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Lanyi Double Bed Room (No Window)
Stayed in Mar 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 20, 2023
Excellent location, clean and tidy, great service!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Stayed in Jul 2022
Business travellers
13 review
4.0/10
Posted on Aug 28, 2022
The toilet is very small, the smell is bad, the remote control of the air conditioner is out of order, more than two bottles of bottled water are not free, 2 yuan a bottle, but the surrounding area is a snack street, it is quite convenient to eat.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your evaluation of our hotel in spite of your busy schedule, and for your valuable comments. Because the floor drain in the room is broken and the bathroom smells bad, we have asked the project to repair it as soon as possible. There are two free bottles of water in the room. It is the hotel's regulation to charge after the excess, I hope you can understand! If you are not satisfied with anything, you can communicate with the front desk to see if there is any room that can be exchanged. Our hotel has a 24-hour butler service, and we will try our best to serve every customer well. Looking forward to your next visit!
Guest User
Lanou Deluxe Double Bed Room
Stayed in Apr 2022
Business travellers
1 review
10.0/10
Outstanding
Posted on May 10, 2022
Very comfortable hotel, the hotel service is also very good, clean and hygienic, there are free purified water and yogurt, very thoughtful, there are snack streets, restaurants, shopping malls around, very convenient, thank the lady at the front desk for her considerate delay. Special five-star praise, I will stay in your hotel next time on a business trip.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!