UrCove by HYATT Shanghai Jinqiao Center Guest Reviews
4.6/5
Very Good
1194 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1194)
Positive reviews(1156)
Reviews with photos/video(215)
Awesome amenities(150)
Friendly front desk staff(81)
Classy environment(75)
Delicious breakfast(61)
Convenient parking(46)
Perfect for business trips(38)
Tasty coffee(13)
Close to metro(7)
Negative reviews(38)
Guest User
Superior Double Room
Stayed in May 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Jul 8, 2024
Good experience in the hotel. Very convenient, with a lot restaurants locate within 1km
Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay in our hotel and thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a more comfortable stay experience for the guests. I look forward to creating a more perfect service for you on your next trip~ Hotel General Manager Rachel Xu
Martín
Superior Double Room
Stayed in Oct 2024
Business travellers
9 review
3.2/5
Posted on Nov 23, 2024
Regular hotel, a little dirty, the towels are low quality and the pressure of the water is low
Response from Property: 尊敬的賓客,您的滿意是我們不懈追求的目標,感謝您選擇逸扉酒店。在這裏,我們以心待客,傾聽您的需求,有任何問題你都可以聯繫我們,我們一定會及時幫您處理。真誠期待與您保持長久的友誼,歡迎您隨時再次光臨,與我們共度愉快時光----- 總經理:Rachel 許
Guest User
Superior Double Room
Stayed in Sep 2024
Couples
1 review
1.7/5
Posted on Jan 17, 2025
Lot of people are smoking inside. The towels are so hard. The service are not good as I expected. I paid can $80 per night. I will never choose it in future.
Response from Property: 尊敬的賓客您好:非常感謝您在路途這麼遙遠的地方選擇入住我們逸扉酒店。非常抱歉因為這些問題給您造成的不好的入住體驗,我們會盡力改進的。祝您生活愉快,工作順利!總經理—Rachel 許
Guest User
Superior Double Room
Stayed in Aug 2023
Business travellers
1 review
4.5/5
Great
Posted on Sep 12, 2023
It was pleasant to stay in this hotel. Breakfast was good.
The lobby people are not so good to speak English, but we could understand what we need.
Response from Property: Dear Guest:Thank you for sharing your experience at the UrCove by HYATT Shanghai Jinqiao Center Hotel.As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.Your feedback is integral to our ability to continue to improve our service,we will also do more English training for our employeesThank you again for your time and come visit us again soon!~General Manager Hans Lu
Anonymous User
Deluxe Double Room
Stayed in Dec 2023
Travel with friends
3 review
4.0/5
Very Good
Posted on Jan 23, 2024
Location is not ideal but the hotel itself is nice. Rooms are spacious and relatively clean. Bathroom and shower are clean too. Staff is kind. Would stay again.
Response from Property: 尊敬的賓客您好,感謝您的入住與讚賞。很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力。我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住體驗,熱切期待您的再次光臨!祝您生活愉快~ 酒店總經理 Jerry穆
Ranjan Varghese
Superior Double Room
Stayed in May 2024
Business travellers
14 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Excellent
Response from Property: 最好的旅行就是在逸扉有一種久違的感動,而在千萬人之中,沒有早一步,也沒有遲一步,逸扉慶幸遇見你,有錯過才會有新的遇見,希望再次與您不期而遇!總經理--Rachel 許
Anonymous User
Superior Double Room
Stayed in Feb 2025
Business travellers
16 review
5.0/5
Outstanding
Posted on Mar 14, 2025
Parking: Parking is convenient, the hotel has a dedicated underground parking lot
Facilities: The facilities are very complete, and a Dyson hair dryer is also provided
Sanitation: Clean and tidy, the cleaning lady is also very warm and polite
Service: The service response is very timely, and problems and needs can be handled quickly
I booked this hotel because I was on a business trip, and I will consider it again if I need to travel again in the future.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your trust in Yifei! The hotel is located in the bustling area of Jinqiao Center, Shanghai. The hotel has a rich variety of buffet breakfast, exquisite and delicious light meals and coffee, tea and beverage restaurants and other comprehensive services, 24-hour self-service laundry and gym, and butler service. Providing high-quality experience and service to each guest is our philosophy. We will definitely work harder and look forward to creating more perfect services for you on your next trip~ Hotel General Manager Rachel
Guest User
Superior Double Room
Stayed in Feb 2025
Business travellers
13 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The room feels good, the facilities are quite good, and it is cheap. I originally booked a superior king-size bed room, and later helped me upgrade to a superior business king-size bed room for free. I am very happy. The hotel lobby is also very clean. Thank you to the staff
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay in our hotel and thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a more comfortable stay experience for the guests. I look forward to creating a more perfect service for you on your next trip~ Hotel General Manager Rachel
Guest User
Deluxe Double Room
Stayed in Jan 2025
Business travellers
2 review
2.2/5
Posted on Feb 28, 2025
I can only give a bad review. I took the middle elevator to the 5th floor in the morning. The elevator broke down. The elevator made a loud noise and was accompanied by vibration. I called the emergency number but no one responded. After 2 minutes, the elevator trembled and stopped half a meter away from the 2nd floor. I had to risk walking out of the elevator. When I left, there was still no warning sign at the door of the faulty elevator. They are playing with the lives of customers like this. Who dares to stay in this kind of hotel again? Rubbish hotel
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for staying at Shanghai Jinqiao Center Yifei Hotel. The hotel is very sorry for the incident with your elevator. After the incident, the hotel immediately sent an engineer to contact the elevator maintenance unit for maintenance and repair. Our three-party call is in normal use. The front desk also apologized to you again as soon as possible and called you later to comfort you about your physical condition. Subsequently, a warning sign was immediately displayed at the elevator door, but you had already left the hotel and did not see it. The hotel attaches great importance to this accident and looks forward to seeing you again. Thank you. -Hotel GM Rachel
KekoukeleMi
Superior Double Room
Stayed in Jan 2025
Solo travellers
2 review
5.0/5
Outstanding
Posted on Feb 7, 2025
It's worth staying in this hotel. Mineral water, drinks and snacks are all prepared, and the facilities are complete and the breakfast is great. The service is considerate and the facilities are great. The hygiene is clean and the network is strong. The bathroom is new and refreshing!
Original TextTranslated by Google
Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay in our hotel and thank you for your recognition of us. Every need of the guests is the direction we strive for. We will definitely work harder to create a more comfortable stay experience for the guests. I look forward to creating a more perfect service for you on your next trip~ Hotel General Manager Rachel
Doudou
Superior Double Room
Stayed in Dec 2024
Family
7 review
4.8/5
Amazing
Posted on Jan 30, 2025
The service is very good. Whatever you need will be delivered. Parking is convenient. I experienced the robot delivery.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Shanghai Jinqiao Center Yifei Hotel as your place of stay. We provide you with a comfortable and convenient stay experience with professionalism. Yifei Hotel looks forward to spending a good time with you and creating unforgettable memories for you. ------ General Manager: Rachel
Guest User
Superior Double Room
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
This stay was great. The lobby was spacious, the front desk lady was attentive and enthusiastic, and provided timely help. The room was clean, the bed was soft and comfortable, and the breakfast was complete. The most satisfying thing was the high water pressure, fast water flow, comfortable water temperature, and comfortable bathing. I will stay here again next time!
Original TextTranslated by Google
Response from Property: There are always good people who can help you. Thanks to your support, the strength of Yifei Hotel has become stronger. Thank you for your affirmation and love for us. This is what we should do. We look forward to having more and better memories with you next time! General Manager---Rachel Xu
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Travel with friends
41 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The hotel has complete facilities, the room is very comfortable, the bed is big, the sanitation is very clean, the service is very good, smiling and enthusiastic. The surrounding transportation is also very convenient.
Original TextTranslated by Google
Response from Property: There are always good people who can help you. Thanks to your support, the strength of Yifei Hotel has become stronger. Thank you for your affirmation and love for us. This is what we should do. We look forward to having more and better memories with you next time! General Manager---Rachel Xu
Padenatewenzhengming
Superior Room (2 beds)
Stayed in Dec 2024
Business travellers
64 review
5.0/5
Outstanding
Posted on Jan 26, 2025
I went to Shanghai for my last business trip before the New Year and chose Shanghai Jinqiao Center Yifei Hotel. The lobby is grand, the rooms are clean and tidy, and the hotel staff are polite. I will continue to choose here next time.
Original TextTranslated by Google
Response from Property: Quality service is only to create a "home away from home" for you and your family. Thank you again for your super serious comments. We are really happy to receive your praise. We will always be waiting and add a joy to your journey with our smile! Looking forward to your visit again and wish you a happy life! General Manager--Rachel Xu
LiuliangPeter
Superior Room (2 beds)
Stayed in Dec 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Jan 26, 2025
The hotel's service attitude is particularly good, the staff is warm and thoughtful, and it makes people feel at home. The rooms are clean and comfortable, and the bedding is clean and comfortable, which made me sleep well all night. There is also a free gym and laundry room downstairs, which feels very convenient. The breakfast is rich and varied, and the taste is also good. There are both ground and underground parking lots, free of charge, which is good. In short, this stay experience is very good, and I will choose this hotel again next time if I have the chance!
Original TextTranslated by Google
Response from Property: The best thing in life is pure joy. Every choice and encounter is fate. Thank you very much for your choice, trust and recognition. I hope you will still accompany me in the future and look forward to our next meeting! General Manager Rachel Xu