Tingzhou Hotel (Shanghai Xujiahui Center Branch) Reviews

I cannot recommend this hotel to anybody. The "included breakfast" that is mentioned on the Trip.com profile/website consists of one boiled egg, one small piece of bred and a small drink carton of vegan milk. What you see in the picture is what we got for two persons. This is in my opinion an unacceptable amount of food for breakfast, and when we asked the reception about it, they said we could not get more. Also, in the pictures on Trip.com they show a very nice shared laundry room, but the reality is different. There is a messy, dirty laundry room with only one washing machine and one dryer. During our stay the dryer was broken, so we got some clothes hangers to dry the clothes in our room. This malpractice and blatant lying is unacceptable. The location is okay if you need to be close to the hospital, but if you're planning on visiting the city center as a tourist, I would recommend places closer to the city center, or at least closer to a subway station. There are some nice restaurants and small supermarkets nearby, which is convenient, but going into the city center (and coming back) is always a bit of a hassle. In terms of cleanliness: when we arrived the bathroom mirror was dirty and full of stripes, as was the backsplash of the bathroom sink/counter area. The top shelf of the wall cabinat was also incredibly dusty, showing a lack of consistent and frequent cleaning. The rooms are noisy with poor sound insulation, which means that you can hear everything going on in the central hallway (most of the rooms are connected to this one, so there's a lot of noise of people walking up and down, talking, etc.). Only on the day of our arrival was there teabags in our room with the provided water bottles and water boiler, but on all subsequent days the housekeeping did not restock the tea: only the water bottles. Another bad thing is the mattress: it is so hard, non-flexible and non-moulding that you can feel the inside of the mattress. Laying in certain positions hurt my body due to the hard and uncomfortable mattress. For one night you might survive, but spending multiple nights on such a mattress is not healthy or good for your body. In conclusion: mostly based on the many negative aspects of this hotel, with the blatant lying about the laundry room situation (and not having a functional dryer at the time of our visit) and the very minimal provided breakfast being two of the worst things about this hotel, I cannot recommend this hotel to anybody. Please view the included pictures.

The service is attentive, hygienic and clean.

It is okay to stay. You can feel your bed matrass spring.

Good value for money, it’s a small, convenient hotel with very nice staff, suitable if you’re passing through Shanghai and need somewhere to sleep or do some work. A big park and some nice restaurants nearby.

A nice little hotel, with comfortable beds, and with the metro station located not far away, we can conveniently travel to Shanghai's places of interest. As a suggestion, the room and bathroom could be a bit cleaner. Overall a good experience!

Good enough for a good rest

Even though the staff doesn't speak English (I don't speak Chinese either so I was expecting that much) they were really efficient and tried to help me with everything they could, which they succeeded at amazingly. The room was clean and had every toiletry I didn't even know I needed. It was big enough for just me and also a counter where I could prepare something quick to eat. Great place to just have some rest. No noises either that could have kept me up at night.

It wasn’t bad but I don’t like it

service is very nice，near 6‘th hospital，

Good value

Nice 👍🏽

The room I booked was very large, well-designed, and uniquely styled. It was very close to the Sixth Hospital, and the surrounding amenities were complete. It was great value for money, so I recommend it! It would have been even better if the mattress had been a bit softer.

The sanitation is really worrying. When I lifted the quilt, there was a big booger... The sheets were yellow. I slept on the quilt last night. The sheets were too dirty... It was convenient to go there after the concert. But the sanitation is too bad. There are water stains on the glass of the shower room. I only slept for four hours last night. I felt uncomfortable all over because of the sanitation problem.

Very satisfied with the service attitude👍, very considerate to know that my family has difficulty walking and coordinated the room. I am really touched🥹, I will definitely stay here again next time! ! ! !