To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(845)
Positive reviews(831)
Reviews with photos/video(80)
Delicious breakfast(79)
Classy environment(70)
Awesome amenities(51)
Friendly front desk staff(41)
Quiet & comfortable(35)
Easy to get around(31)
Perfect for business trips(10)
Clean bedding(6)
Negative reviews(14)
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Superior Queen Room
Stayed in Jul 2024
Solo travellers
1 review
4.7/5
Amazing
Posted on Jul 29, 2024
Front desk staff was very friendly and kind to offer iced bottled water upon check out due to hot weather. Assisted to book an ehailing ride as my internet was down too. Kudos.
Response from Property: Dear Duoyou, thank you very much for your thoughtful review. It is a pity that I did not get your five-point review this time. Duoer is also very much looking forward to your next stay at Atour. I hope that you can bring you a better experience and get a five-point praise next time you come~
Ahhead
Superior Queen Room
Stayed in Sep 2024
Business travellers
7 review
4.7/5
Amazing
Posted on Sep 28, 2024
Visit this hotel every time to Shanghai, good services and clean.
Response from Property: Dear Duoyou, thank you very much for your thoughtful review. It is a pity that I did not get your five-point review this time. Duoer is also very much looking forward to your next stay at Atour. I hope that you can bring you a better experience and get a five-point praise next time you come~
김명자
Executive 2-bed Room
Stayed in Sep 2024
Business travellers
5 review
3.7/5
Posted on Sep 2, 2024
Very good service and clean room
But small restaurant
Response from Property: Dear friends of Atour, we are very sorry that we could not give you a comfortable stay. Atour expresses its deepest apologies. Thousands of words can be summed up in one sentence. Thank you for choosing Atour among the vast number of hotels. Thank you for your thoughtful comments. First of all, we deeply apologize for the dissatisfaction in the guest room. If you are not satisfied with the room facilities, please contact our front desk partners in time. We will immediately provide you with a solution and help you solve your problems as soon as possible. We will actively correct the shortcomings and provide better services and better rooms for every friend of Atour. Atour will take this as a lesson and make timely improvements. At the same time, Atour also needs guests to give us opportunities to improve and improve. Atour looks forward to meeting you again!
Ceejay85
Superior Queen Room
Stayed in Feb 2024
Solo travellers
17 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Good hotel near xinzhuang. If ur deep in minhang but want to reach downtown in a reasonable time, this is the place
Response from Property: "Dear guest, thank you for choosing to stay at Shanghai Xinzhuang CBD Atour Hotel and sharing your stay experience! It is the highest honor of Atour Hotel to bring you a satisfactory and unforgettable stay experience! Atour Hotel cares most about the guest experience and always provides high-quality service! Give guests on the journey a home where they can relax their souls! Looking forward to your next stay and witnessing Atour Hotel's growth and progress! I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
2 review
3.2/5
Posted on Mar 3, 2024
Everything was great, except the location. No near train location, far from the city
Response from Property: Dear Duoer, I am very sorry that I could not give you a comfortable stay experience. Duoer sincerely apologizes. Thousands of words can be combined into one sentence. Thank you for choosing Atour among the many hotels. Thank you for your thoughtful review. First of all, we deeply apologize for any dissatisfaction in the guest room. If you are dissatisfied with the room facilities and other aspects, You can contact our front desk partners in time, and we will definitely provide you with solutions immediately and help you solve your problems as soon as possible. We will actively correct the shortcomings and provide every Duoyou with better services. Service, better rooms, Duo'er will definitely take this as a lesson and make improvements in time. At the same time, Duo'er also needs guests to give us opportunities to improve and improve. Duo'er looks forward to meeting you again!
Guest User
Superior Queen Room
Stayed in May 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on May 20, 2024
Clean room and friendly staff
Response from Property: 最好的旅行就是在就是在朵兒這裏總會遇到不期而遇的温暖,而在千萬人之中,沒有早一步,也沒有晚一步,朵兒們慶幸遇見您,春風萬里不如一張您滿意的笑臉,期待您下次的到來能體驗到更多的驚喜。
Lunsira
Superior Queen Room
Stayed in Jun 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jun 4, 2023
goodgood
Response from Property: 回首彼岸,年華依舊,笑顏如花;人生是一場遇見,或遇見歡笑,或遇見淚水;或遇見幸福,或遇見痛苦。但是朵兒想説,遇見了客官何其有幸,暖暖的心意,我們就動力滿滿!客官,我們期待下一次的遇見。
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Atour has now become a must-choice for business trips, not just one of them. Whether in terms of room facilities or service, it is slightly better than other business hotels, and the service is very good. The only inconvenience of this hotel is that the location for taxi parking is relatively inconvenient, but everything else is OK!
Original TextTranslated by Google
Response from Property: Looking back at the other side, the years are still the same, and the smiles are as beautiful as flowers; life is a meeting, or meeting laughter, or meeting tears; or meeting happiness, or meeting pain. But Duoer wants to say, how lucky to meet you, your warm heart, we are full of motivation! Dear, we look forward to meeting you next time.
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travellers
39 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Business trip, close to the court, convenient to go out, there is a place to eat downstairs, the accommodation conditions are relatively clean, the hotel staff are friendly, it is worth staying.
Original TextTranslated by Google
Response from Property: The best travel is that you will always encounter unexpected warmth here at Duoer. Among thousands of people, you are not one step earlier or later. Duoer is glad to meet you. A spring breeze is not as good as a satisfied smile from you. We look forward to your next visit to experience more surprises.
Guest User
Executive 2-bed Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The room environment is good and the waiter is very enthusiastic
Original TextTranslated by Google
Response from Property: The best travel is that you will always encounter unexpected warmth here at Duoer. Among thousands of people, you are not one step earlier or later. Duoer is glad to meet you. A spring breeze is not as good as a satisfied smile from you. We look forward to your next visit to experience more surprises.
totokevin
Superior Queen Room
Stayed in Aug 2024
Business travellers
34 review
5.0/5
Outstanding
Posted on Aug 3, 2024
This is my second time staying at Atour Hotel in Xinzhuang CBD. No matter the space, facilities or hygiene, it is the most satisfactory among the surrounding hotels of the same price. Moreover, I found that they also provided drip coffee with paper cups. I highly recommend it!
Original TextTranslated by Google
Response from Property: Looking back at the other side, the years are still the same, and the smiles are as beautiful as flowers; life is a meeting, which may bring laughter or tears; happiness or pain. But Duoer wants to say that it is a great honor to meet you, and your warm heart gives us full motivation! Dear, we look forward to meeting you next time.
Yongyuanhuodexianggehaizi
Superior Queen Room
Stayed in Jul 2024
Business travellers
29 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The room is clean and hygienic. It is not far from the subway station. The hotel environment is also very good. The front desk service attitude is also very good. The check-out time is also delayed. The facilities are also very good. It is a good experience. Minhang Stadium is downstairs, which is very convenient for exercise.
Original TextTranslated by Google
Response from Property: "Dear guest, thank you for choosing to stay at Shanghai Xinzhuang CBD Atour Hotel and sharing your stay experience! It is the highest honor of Atour Hotel to bring you a satisfactory and unforgettable stay experience! Atour Hotel cares most about the guest experience and always provides high-quality service! Give guests on the journey a home where they can relax their souls! Looking forward to your next stay and witnessing Atour Hotel's growth and progress! I wish you a happy life!
Anonymous User
Superior Queen Room
Stayed in Jun 2024
Family
3 review
3.0/5
Posted on Jul 13, 2024
It is recommended to really improve the drainage system. The hotel staff also clearly understands that the whole hotel smells bad after heavy rain. The rest are considered cost-effective
Original TextTranslated by Google
Response from Property: Dear Duoyou, we are very sorry that we could not give you a comfortable stay. Duoer deeply apologizes. Thank you for choosing Atour among the vast number of hotels. Thank you for your thoughtful comments. We will actively correct the shortcomings and provide better services and better rooms to every Duoyou. Duoer will definitely learn from it and make timely improvements. At the same time, Duoer also needs customers to give us opportunities to improve and improve. Duoer looks forward to meeting you again!
Guest User
Superior Queen Room
Stayed in Jun 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The room is clean and tidy. The neighborhood is not very prosperous, but there is a Shanghai restaurant downstairs. I ordered shredded pork and shrimp noodles and small white shrimps. They tasted delicious.
Original TextTranslated by Google
Response from Property: 回首彼岸,年華依舊,笑顏如花;人生是一場遇見,或遇見歡笑,或遇見淚水;或遇見幸福,或遇見痛苦。但是朵兒想説,遇見了客官何其有幸,暖暖的心意,我們就動力滿滿!客官,我們期待下一次的遇見。
Liuxingzhi
Jimu Double Bed Room With Deep Sleep Pillow Pro, Mini Fridge, And Mobile Screen Casting
Stayed in Nov 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The rooms at Atour are of a certain quality, and we are already regular customers. They are basically our first choice hotel when traveling abroad. The service staff at the front desk are very enthusiastic. Although the breakfast items are not many, they are delicious and they also have freshly cooked noodle soup. Hot porridge is also provided during the late night snack period, which is considered a considerate and humane hotel.
Original TextTranslated by Google
Response from Property: Dear guest, seeing your sharing really warms my heart. It is said that Atour's service is the most heartwarming, but now I find that your affirmation is N times more heartwarming. Thank you for your generous praise. This will be the biggest motivation for us to move forward. We will continue to keep it up! ~~Remember to come again, drink tea and read books, with Duoer to accompany you