Xiaozhu Homestay (Jiangsu Road)

Xiaozhu Homestay (Jiangsu Road) Reviews

Xiaozhu Homestay (Jiangsu Road)

Room 101, 995 Yuyuan Road, Changning District, Shanghai, ChinaView Hotel Details
Xiaozhu Homestay (Jiangsu Road)
Xiaozhu Homestay (Jiangsu Road)Xiaozhu Homestay (Jiangsu Road)Xiaozhu Homestay (Jiangsu Road)
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Xiaozhu Homestay (Jiangsu Road) Guest Reviews

4.5/5
Good
56 review
Verified reviews
Location4.4
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(56)
Positive reviews(52)
Reviews with photos/video(23)
Clean and tidy(25)
Awesome rooms(21)
Easy to get around(15)
Great service(15)
Convenient location(13)
Classy environment(10)
Many amenities(8)
Close to metro(7)
Negative reviews(4)
Guest User
Pavilion Loft Modern Twin Room
Stayed in Nov 2024
Couples
3 review
4.7/5
Amazing
Posted on Nov 27, 2024
Mr Henry is the best host. As a foreigner, my Shanghai would have been a disaster if it had not been for his help. The service deserves 10 stars. A friendly reminder: you need to contact him via WeChat in advance to get the homestay exact location. Mine was located exactly on Yuyuan Road, which is just what I need.
Response from Property: I am so happy that I can help u in Shanghai. Your encourage is our motivation to do better. Good friend come from far overseas, What a happiness! Look forward to meeting u again in future!
SIN YEE
Light Sunshine Two-Bedroom Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
The room is very clean and tidy, suitable for 3 people to stay. The location of the homestay is great too, around 5-6 minutes walking distance to the Jiangsu Road metro station. Overall, we are satisfied with the staying experience!! Recommended to stay too!! 民宿非常干净整洁,设备齐全,民宿也非常靠近江苏路地铁站,大约5-6分钟行走就能抵达地铁站,非常推荐住宿,性价比高!!住了8晚都感到满意的!!
Response from Property: Appreciate your great comments!Very kind and careful customer overseas. We have very good communication from beginning to the end and warmly welcome to be here again moving forward.海内存知己,天涯若比邻!👏
Guest User
Light Sunshine Two-Bedroom Twin Room
Stayed in Feb 2025
Family
2 review
1.0/5
Posted on Feb 25, 2025
The location is more than 800 meters away from the platform positioning, which is false advertising. In the shabby building, everyone slept in the shabby room, and everyone had dizziness, swollen eyes and sore throats after a night's sleep. It may be formaldehyde.
Original TextTranslated by Google
Response from Property: 您好!理解您的心情,抱歉。關於位置分散,我們在外網有提示,不是虛假宣傳。我們每次講得很清楚了。而且,這套房子在愚園路589號,中實新村,距離江蘇路地鐵站3號口421米。還不算遠。所以,在來民宿之前,還望仔細看好入住指南的位置訊息。光這套房子,大家可以看看前面客人的評價,幾乎沒有一個説不好的。雖然不大,但是很乾凈,裝修也很好。一年多。也不是新裝修。通風采光都很好。衞生間有兩個。鬧中取靜。也是全朝南。説是破舊樓裏串串房,這個稱謂我還是第一次聽説過。這個房子是上海新式里弄老洋房,是文物保護建築。弄堂乾乾淨淨,從您在外面拍的照片就能看出來。甲醛是不可能的,裝修一年以上,住過那麼多客人都滿意。我們也願意關房接受檢測。打您電話打不通,後來就是您打過來,講的各種話在此略過了。誠信是做人的根本,希望大家秉着公正客觀誠實的原則,立身處世,謝謝!
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Zijin
Nostalgia Courtyard Twin Room
Stayed in Feb 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Clean environment, crowded with business buildings, one-stop service for food, drink and entertainment, affordable housing prices
Original TextTranslated by Google
Response from Property: 謝謝您的鼓勵,這裏真美啊!歡迎下次再來!
Guest User
Light Sunshine Two-Bedroom Twin Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2025
The environment is very good, the hot water is very good, the air conditioning is also satisfactory, and the sanitary conditions are also great! In short, I am very satisfied, and my family lives and lives very comfortably. I hope to book again next time!
Original TextTranslated by Google
Response from Property: A very friendly and enthusiastic family of three from Beijing, happy and kind to others! Thank you for your support! Welcome to come again next time!
Guest User
Light Sunshine Two-Bedroom Twin Room
Stayed in Feb 2025
Family
13 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The room is clean and comfortable, and the bedding and towels are all new, which makes them very comfortable to use. A very good homestay, the room is decorated very tastefully, all the staff are enthusiastic and responsible, they will create a group before check-in, and answer all questions. I have seen that this store has rooms in popular business districts, and I will choose this one next time.
Original TextTranslated by Google
Response from Property: 感謝您的鼓勵!我們一定會繼續努力的,謝謝!歡迎再來!
Guest User
Yang Loft Simple Twin Room
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The B&B is on Yuyuan Road, with beautiful surroundings, good decoration and sanitary environment. It was a pleasant experience.
Original TextTranslated by Google
Response from Property: Thank you very much for your support! Very friendly and kind guest. Welcome to come again next time!
Guest User
Han Loft Twin Room
Stayed in Jan 2025
Family
1 review
2.0/5
Posted on Jan 8, 2025
I never expected to be able to book such a wonderful B&B in Shanghai. I don't know why it has such a high rating. Originally, I wanted to book it near Jiangsu Road subway station for convenience. I saw that this B&B was very close, had a high rating, and had loft+twin beds that children would like, so I thought it was quite good. However, the "Han" we stayed in was actually on Taojiang Road. The B&B introduction mentioned that the location was not necessarily near Jiangsu Road, but it was still farther than I expected, about 3.5 kilometers away. However, considering that the children liked it, I did not change hotels. After we went to Disneyland, we checked in at around 9pm. We took our children to the B&B and wanted to put them to bed quickly, but we found that there was no hand sanitizer or drinking water. After communication, the customer service said that they did not provide water and other drinking water for safety reasons. We ordered hand sanitizer to be delivered. The next morning, we found that half a roll of toilet paper was used up. After communication, the customer service said that they would order more delivery. I questioned why there was no spare roll, and she mentioned that there would usually be spare rolls in the cabinet. She did not specify which cabinet they were in. I searched the cabinet by myself and found that there were still 2 rolls of tissue paper left. When the customer service asked about tissue paper, I learned that tissue paper was provided in the room and the empty tissue box was also placed in the cabinet. The hygiene of the room was also worrying. There were black marks on the pillow, and I didn't know whether it was because they couldn't be washed off or because something was put on them. The hygiene of some places such as under the stairs made it look like the house had not been lived in for a long time. The most bizarre thing was who would install a voice-controlled light in the room? If it was dangerous to go downstairs, it would be more appropriate to install a night light. We had a cold and cough at the time, and when we coughed at night, the stair lights would light up, and the whole room would be bright. When we went downstairs to the toilet, the lights would light up when we stepped on the stairs with a little force. The sound insulation was not good. In the morning, there were many people's footsteps and noise upstairs, so loud that the voice-controlled lights would light up, and we would see the lights flickering all night. By the way, there is no clothes hanger in the room. The faucet of the bathroom sink and the shower are shared. It is very difficult for tall people to take a shower. The wash basin is very small, and the water will splash everywhere. It is understandable that the toilet is small in an old house. I just felt that I could only make do for one night. The 400 room is not as reliable as a 300 All Seasons on Jiangsu Road. I was really disappointed. Fortunately, the towels were washed and sealed in plastic bags, and the customer service staff responded and solved the problem in a timely manner.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your detailed feedback on your stay in our homestay. We are also very sorry that we did not provide you with a good stay experience. First of all, for the inconvenience caused by the location description, our housekeeper will send you the check-in guide in advance. In the future, we will also emphasize this to the guests over the phone to avoid misunderstandings from future guests. We are deeply sorry for the missing items in the room and the inconvenience you mentioned. We will make improvements on the following matters: Ensure that necessary items in the room are confirmed and supplied by the cleaning staff in a timely manner. We do not provide drinking water, but we will arrange it as soon as possible if guests request it. We will also strengthen the training of customer service staff so that they can better respond to guests' needs. Increase the frequency of housekeeper's room checks. Previously, spot checks on cleaning were done once every two weeks, but now we will try to do it once a week, and take good care of sanitary blind spots. Regarding the issue of voice-activated lights, we also consider the safety and convenience of customers. Since you mentioned it, we are considering replacing it with night lights or other more suitable lighting solutions to reduce the disturbance to guests. The bathroom in this house is this big. There is no way to make major changes, so let’s look at local optimization. We appreciate your appreciation for our customer service response time, but we also recognize that we need to make more efforts in service details. We will retrain our customer service team to ensure they can resolve guest issues more effectively and provide clearer messages. We understand that the experience this time was not good enough, but fortunately the child liked it. We will work hard to improve the quality of our service to ensure that every customer can enjoy a satisfactory experience. Thank you again for your valuable feedback, we look forward to the opportunity to provide you with better service in the future. I wish you a happy life!
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Xingyunlvzhe
Yang Loft Simple Twin Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 27, 2024
It's pretty good. The store upgraded my room for free. The location is also very good. The room is spacious and comfortable. The facilities are also complete. There is a kitchen and washing machine. It is very convenient overall. Very good
Original TextTranslated by Google
6/8
Response from Property: Thank you for your support! Yes, we have upgraded you to Han for free. Welcome to come again next time.
Zpeipeiailvyou
Serene Loft Vintage Twin Room
Stayed in Dec 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Not bad, it's my first time to visit Shanghai, it's good, the location is good, very close to the subway station, it's very convenient to travel; and the room is also very comfortable, it's really good, the experience is full, I will stay here next time~
Original TextTranslated by Google
Response from Property: Thank you for your support! This house is 200 meters east of Jiangsu Road Subway Exit 3. Welcome to come again next time!
Zhizhi🧚‍♀️
Han Loft Twin Room
Stayed in Dec 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Very good. The room is very warm, clean and tidy. The location is very good. Travel is very convenient. The service attitude of the store is also excellent. Super good, very enthusiastic and thoughtful. Must recommend, and I will book this store next time
Original TextTranslated by Google
Response from Property: Thank you for your recommendation. This house was relocated to you. The original house was not in a suitable location, so it was changed to Yongquanfang, Yuyuan Road. Thank you for your satisfaction. Welcome to come again next time!
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Guest User
Serene Loft Vintage Twin Room
Stayed in Dec 2024
Solo travellers
33 review
3.7/5
Posted on Dec 9, 2024
The location is good, very close to Metro Line 2. The alley is a place with history and culture. The room is a bit cramped and far-fetched, but the hygiene is okay. The TV was not working when I checked in.
Original TextTranslated by Google
Response from Property: In this location, every inch of land is at a premium, so I’m sorry it’s not spacious enough!
Guest User
Qing Cozy Twin Room
Stayed in Nov 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Dec 1, 2024
The B&B is very good. The only drawback is that the takeaway deliveryman said that he had to go around a lot of circles to get here. The alley is hard to find and the space is a bit small. The transportation is very convenient. It doesn't take long to go to Disney Lujiazui. It's suitable for four people to go out together.
Original TextTranslated by Google
Response from Property: Thank you for your support! What a great family! Welcome to come again next time!
SyRy
Qing Cozy Twin Room
Stayed in Nov 2024
Travel with friends
11 review
2.5/5
Posted on Nov 22, 2024
There is a high level of privacy because it is very difficult to contact the owner at first. When you arrive, there will be no staff to explain how to use the equipment in the room for you. If you can read Chinese, you will not have a problem with this. The air purifier is old and very noisy. If you turn it on at night, you may not be able to sleep because of the noise. Many equipment in the room, many points are not clean, such as in the refrigerator there are leftover food scraps, the hair dryer is dusty, the shoe cabinet smells very bad (please do not open it before putting on a mask).
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Original TextTranslated by Google
Response from Property: There was an oversight in the cleaning, and we hope to arrange for someone to make up for it, but you said no. You left your mobile phone in a taxi, we found a taxi and delivered it to the office, and then we rode an electric bike to deliver it to you. Everything is customer first. Thank you for your understanding!
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Wuaisuo
Serene Loft Vintage Twin Room
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Nov 7, 2024
I spent a long time choosing a homestay, and Xiaozhu is really good! The price is cheap, the location is easy to find, the room is clean and tidy, the facilities are complete, and it is very convenient to travel. The landlord has a good service attitude, and I will stay here again next time. I am very satisfied!
Original TextTranslated by Google
Response from Property: 感謝支持!謝謝您的鼓勵!我們會再接再厲的!
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