Citadines Changshou Road Shanghai Reviews

Response from Property: Hello, distinguished guests, thank you for your full score recognition! Location, sanitation, real restoration, service-- we have made a note of the four affirmation you gave us. In particular, "recommended to every tourist", so that we are particularly motivated. You are welcome to come again at any time, we will still greet you with the cleanest room and warm service. See you next time!

Response from Property: Dear Customer, Thank you very much for your feedback on Citadines Shanghai Changshou Road Apartment Hotel. We sincerely apologize for the issues you experienced during your stay, including insufficient room cleanliness, nighttime noise, the wrong delivery robot, and the constantly ringing phone. We have taken every point you raised seriously and will continuously improve our service and on-site management details to prevent similar situations from happening again. Thank you again for your supervision and understanding, and we look forward to providing you with a better stay experience in the future.

Response from Property: Dear Guest, thank you so much for your thoughtful review! We are delighted to see that you and your companion enjoyed your stay and the pleasant night view of the Suzhou River. The nearby shopping malls and Hema Fresh supermarket are truly a thoughtful touch for your shopping needs 😊. Regarding the issue of the bathtub water temperature regulator being installed backwards, our engineering department has been arranged to check and adjust it. Thank you for your understanding. We welcome you to visit us again and wish you all the best!

Response from Property: Dear Valued Customer, Thank you for choosing Citadines Shanghai Changshou Road Apartment Hotel and sharing your stay experience. We are delighted to know that you appreciated our location and had an unforgettable trip. We look forward to your next visit and hope you will continue to make your travels more enjoyable.

Response from Property: Dear Guest, Thank you for choosing Citadines Shanghai Changshou Road Apartment Hotel and sharing your stay experience. We are delighted to hear that you gave a very positive review of your overall stay: the comfort of the king room made you feel relaxed and comfortable, and the gym facilities met your needs. Regarding the minor issue you initially encountered, we will continue to prioritize front desk responsiveness and communication to ensure that any problems are handled promptly and appropriately. We are also very pleased with the location you mentioned, as it is convenient for both business and leisure travel. We look forward to your next visit and wish you all the best.

Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled that you enjoyed our central location and found it easy to explore the city. Most importantly, we truly appreciate your kind words about our staff – being helpful and attentive is what we strive for every day. It was a pleasure having you with us, and we look forward to welcoming you back on your next visit. Safe travels!

Response from Property: Dear customers, thank you for choosing Shanghai Citadines Changshou Road Apartment Hotel and sharing your check-in experience. I'm glad to know that you are satisfied with the overall performance of the apartment, especially the kitchen is fully equipped, which can meet your needs during the trip. At the same time, we are also glad to know that you have also found a good restaurant around the hotel. Your recognition is an important driving force for us to continuously improve our services and supporting facilities. Looking forward to your next visit and continuing to have a pleasant journey in "Modu".

Response from Property: Dear Valued Guest, Thank you for choosing to stay at Citadines Shanghai Changshou Road Apartment Hotel and for sharing your wonderful stay experience. We are delighted that the hotel's convenient location made your travel, dining, and shopping convenient, and that the spacious rooms and expansive views made you feel comfortable and at ease. We are also honored to receive your recognition of our service quality and to learn that the pet-friendly environment made traveling with your pet easy. Your positive feedback is a great encouragement to us, and we sincerely look forward to your next visit with your beloved pet.

Response from Property: Dear guest, thank you for your detailed review! Seeing your satisfaction with the ventilation, lighting, quiet air conditioning, and service warms our entire team. Indeed, a well-ventilated room and a peaceful night's sleep are the most comforting things during business trips. The convenient location is also a source of our confidence. We look forward to your next visit, and hope you'll come back to visit us often, like an old friend!

Response from Property: Dear Valued Customer, Thank you for choosing to stay at Citadines Shanghai Changshou Road Apartment Hotel and for sharing your experience during your participation in WAIC. We are honored to learn that you enjoyed four comfortable nights in Shanghai and highly praised the hotel's value for money. Your affirmation is a great encouragement to our service and quality. We look forward to providing you with a safe and comfortable stay in the future, whether for business trips or leisure travel.

Response from Property: Dear customer, hello! Thank you for your full praise! Spacious and clean rooms, complete facilities, enthusiastic staff, convenient location - you have summarised our most proud advantages. As you said, there are many shopping malls and the subway around the hotel, which makes your travel and shopping worry-free and effort-saving. And the washing and drying machine in the room and the intimate robot delivery service are also carefully designed for us to improve the check-in experience. Welcome to come back often. Next time you come, you will be an old friend!

Response from Property: Dear guest，What a delight to read your review – "highly recommend" means the world to us! And knowing that your cat also enjoyed the stay? That absolutely made our day. 🐾We're truly grateful for your kind words about our team, cleanliness, and the cozy atmosphere we strive to create. As a pet-friendly hotel, we put extra care into maintaining a space where every member of the family – including the furry ones – feels welcome and comfortable.Thank you for choosing us during your time in Shanghai. We've already noted your preference in our system, and we can't wait to welcome you (and your lovely cat!) back on your next visit. Safe travels until then!

Response from Property: Dear customer, thank you for your enthusiastic recommendation, especially for the "beautiful environment, convenient transportation, and easy access to attractions"! Our greatest goal is to ensure our guests have a comfortable stay and a worry-free experience. Your satisfaction is the highest reward for all our staff. Welcome back anytime; it will be like a reunion with an old friend! We look forward to seeing you again.

Response from Property: Dear Guest, thank you so much for your positive feedback on our hotel's environment and tranquil atmosphere! We sincerely apologize for any inconvenience caused by the hotel's location in a busy area and the resulting traffic congestion. We look forward to having the opportunity to make up for this inconvenience in the future. Have a pleasant stay!