Shanghai Expo Riverside Hotel Reviews

Small room but service was good and location is convenient, near the exhibition center

Nice hotel. Clean.

Such a lovely hotel. Very clean with friendly staff and the location is perfect right along the river and close to lots of places

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New hotel, clean and staff very friendly. Recommend you all

Great Location

good~~

The hotel is very new, parking is free when you check in, and the room is upgraded for free. The staff are polite and the service is very good. It is very close to Mercedes-Benz and can be reached on foot. The breakfast is also great! It should be the best hotel I have stayed in recently. I highly recommend it

Minibar on the first day of stay: Fruits are also given away. The room facilities are complete, comfortable, spacious, comfortable, bright, spacious, comfortable, bright, spacious, luxurious, comfortable, bright, comfortable, warm, bright, sunny, warm, comfortable, warm, healthy, warm..

I rarely write reviews, and often encounter hotel staff who want to give good reviews and gifts, but I always refuse them🙅🏻♀️But this time, I really want to give a good review👍🏻This should be the most warm and service-oriented hotel among the many five-star hotels I have stayed in in recent years👍🏻 In fact, it was because of my personal reasons that I voluntarily changed from the Little Yellow Duck Suite to the Ordinary View Room (because I don’t like the foot room), and gave up the suite upgrade because of the location. But the hotel took the initiative to give a range of compensation when the room was full. Here I must praise the front desk staff. If I remember correctly, it should be Huang Fei? She was very considerate of the feelings of the little friends, and was afraid that the little friends might feel disappointed. She actually helped me move all the Little Yellow Duck theme items that could be moved from the original room to decorate them in the middle of the night😂😘 In addition, I must praise that the handover between hotel employees was also in place, unlike some hotels that just talk nonsense. Even the 🎁 that Manager Huang promised to give to the child last night did not appear when we checked out today👍🏻 The child was still thinking about how to tell the front desk staff, but as soon as we checked out, a handsome man and a beautiful woman took the 🎁. It was said that they promised the child last night, so they kept it in mind, and the main goal was not to let the child feel disappointed👍🏻 It's really great. The child felt that the auntie was very trustworthy and said that he was particularly cared for and felt full of happiness☺️ The handsome concierge was also very responsible. He would ask about the license plate of the online car-hailing car and help to pay attention to it. Look, the child ate it directly while waiting for the car🍪😂 and said that he would stay here next time☺️

Newly opened hotel, elegant and sanitary environment, giving people a full sense of security. Free room upgrade, you can see the Lupu Bridge. The complimentary afternoon tea for two tastes good, and the late check-out is very humane. The only drawback is that there is no whole house smart control.

It's very convenient to watch the concert. There are welcome fruits and a mini bar on the first day. The facilities are new, the hygiene is good, and the service is warm. I'm used to the hotels in Hangzhou that have robots delivering food. I found that the hotels I stayed in Shanghai several times all had takeaway cabinets, which is not very convenient.

The hotel is pretty good. We drove here and there is a parking lot, which is very convenient. This is the main reason why we like it. It is close to Mercedes-Benz. The hygiene is also pretty good. The service is also very warm and attentive. I will choose it again next time.

Advantages The original intention of booking a room: First, it is close to Mercedes-Benz. In fact, it is very close, less than 10 minutes walk. Second, the hotel has free parking and can charge. As a result, my family found that they could not charge when they arrived at the hotel. The weird thing is that I asked the hotel front desk, you replied on Ctrip that you can charge? The hotel front desk asked who replied? Ctrip replied, right? [Petrochemical R][Petrochemical R][Petrochemical R] (May I ask who replied in Figure 5) What does it mean to put the blame on Ctrip? Ctrip Gold Diamond customers are not convinced. Others: 1. The decoration smell is still there. People with sensitive rhinitis are not recommended to come. 2. The service level is far from the standard of a five-star hotel: when deducting the fee, the deposit plus the room fee was directly deducted. I didn't pay attention at first. I said this money is not right, how can it be more expensive than the room fee? Only after asking did they say that the deposit was added? [Petrochemical R][Petrochemical R][Petrochemical R] I have stayed in so many hotels, and this is the first time I encountered a deposit that was not stated to be charged or how much the deposit was, and the money was directly deducted. 3. Poor sound insulation. The hotel is next to the Qianguqing, and it is close to the road. Who knows the music and car noise? I was too lazy to change it for one night, and I could hear the sound of cars early in the morning. I finally understand why I shouldn't buy a house near the elevated road. 4. No one pulls the luggage in a five-star hotel, no one takes you to the table for breakfast, and the waiters stand there for several minutes without asking you for coffee or tea. Of course, there are also advantages: good location, really close to Mercedes-Benz, and Expo World across the road. Breakfast has Shanghai-style scallion oil noodles and pork chops. The toilet is quite unique, with a dressing table. The view outside the window is OK, you can see the river.