The hotel's location is excellent, very close to the subway station, making travel convenient. It hasn't been open long, so the facilities are relatively new. The room size is decent, and the overall layout is good, with an external window providing great natural light and ventilation, which I really appreciated. The room also came with a mini-fridge, which was a pleasant surprise. Additionally, there's a laundry room that's very convenient to use; you can usually wash your clothes right away without long waits.
The cleanliness was generally good. On the second day, I contacted the front desk to arrange for housekeeping. The staff proactively replaced consumables like toothbrushes, showing good attention to detail. However, the bathroom tissues weren't replenished in time, which was a minor disappointment.
Overall, the service was okay. The breakfast tasted fine, but the variety was a bit limited. A major plus was the hotel's complimentary late-night porridge. The staff member who delivered it was very mindful of guest privacy; after placing the meal outside the door, he would signal for us to close the door, wait for us to place the porridge on the table inside, and then reopen the door to retrieve the tray. This thoughtful detail was very much appreciated.
There was a slight hiccup: on the first day, customer service confirmed they would reserve a summer iced watermelon juice for me. That day, I had walked over 20,000 steps outside. On my way back, I passed a bubble tea shop and initially thought about buying a drink to cool down, but then remembered the hotel had promised the watermelon juice, so I decided against buying it. However, upon returning to the hotel, the juice wasn't reserved, which was incredibly frustrating and disappointing! Thankfully, on the second day, customer service remembered the request, and I finally got to enjoy it (the watermelon juice 🍉 with lemon slices was especially refreshing), so the recovery was well-handled.
If there's one major drawback, it's the slow elevator speed. Overall, it's a very good hotel, and you won't regret staying here. The cleanliness deserves a thumbs up! 👏🏻
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