HanTing Hotel (Shanghai Waigaoqiao Free Trade Zone Jingao Road) Reviews

Response from Property: 看到您這麼用心,肯定的評價，小漢感受到了您隔空傳來的熱情和親切，想客官一定是位特別温暖的人呢。在茫茫人海中相遇，我們要分外珍惜，得到您的認可更是榮幸之至。 小漢一直秉承“待客如親友”的服務理念，為每一位客官帶來最棒的入住體驗。讓您在喧囂的城市中，得到一份踏實，一份温暖。原地等您下次再來哦！祝您生活愉快。

Response from Property: Thanks for meeting us, let us meet in Hanting. I am very glad that Xiaohan can provide you with a satisfactory service experience. At the same time, thank you very much for your recognition of the hotel's front desk service. Your satisfaction is our greatest service. Thank you for your support to Xiaohan and look forward to your next visit~ I wish you a happy life!

Response from Property: Dear guests, thank you very much for your firm support and trust! We are honored to choose Hanting Hotel as your first choice for accommodation. We have been committed to providing every guest with a clean, comfortable and convenient accommodation environment, as well as warm and thoughtful service. We are very pleased to see that you are so satisfied. In the future, we will continue to uphold our original intention, continuously optimize services, improve quality, and look forward to bringing you a better accommodation experience every time. Thank you again for your choice and praise, and look forward to meeting you again. For the praise of our hotel, we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!

Response from Property: Dear guest, hello! Thank you very much for your recognition and appreciation of our service. We always adhere to the service concept of "customer-oriented" and strive to provide every guest with considerate and thoughtful service. Your satisfaction is our greatest honor and our constant goal. We look forward to your visit again, and we will continue to work hard to create a better stay experience for you.

Response from Property: Simple words are full of trust in us. Cleanliness is our duty. It is our honor to be recognized by you for our efforts. We will work harder and look forward to meeting you again~

Response from Property: Dear guest, hello. Xiaohan is very sorry for not being able to bring you a satisfactory check-in experience. It was Xiaohan's poor service that caused such a misunderstanding to the guests. Xiaohan will continue to work hard. We are working hard to improve the room hygiene. We have received feedback on the sound insulation problem and we will include it in the rectification plan. If you have any questions during your stay, please contact Xiaohan at any time. We will be happy to serve you. Wish you a happy life!

Response from Property: We are very sorry for the inconvenience you encountered during your stay at the hotel and are deeply disappointed. We take your feedback very seriously and your satisfaction is important to us. We sincerely apologize for the issues you mentioned about old facilities, poor sound insulation, and thin door panels. We understand that these issues have seriously affected the quality of your rest, and we deeply regret this. Regarding sound insulation issues, we will arrange for professionals to conduct comprehensive inspections and rectifications as soon as possible to improve the sound insulation effect of the room. We also noticed the shrill scream of the garbage truck you mentioned in the early morning. We will coordinate with relevant departments to explore how to reduce the impact on residents without affecting the city's cleaning work. Regarding the issue of excessive light in the morning caused by the shortage of curtains, we will immediately arrange to replace them with suitable curtains to ensure the quality of sleep for our guests. Your feedback is very important for us to improve the quality of our services. We promise to take your feedback seriously and gradually improve our facilities and services to ensure that every guest can enjoy a high-quality stay. Once again, we sincerely apologize for your dissatisfaction and thank you for your valuable feedback. We look forward to your visit again and you will see our improvements and progress. If you have any additional questions or need further assistance, please feel free to contact us. We will serve you wholeheartedly and strive to make up for your unpleasant experience. Thank you again for your feedback and look forward to the opportunity to provide you with better service

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: 聽説喜歡夸人的人，顏值都特別高。您對我們的認可和信任是小漢前進 創新的動力，我們會保持一貫的專注，繼續提升服務品質，喜歡小漢記得把小漢推薦給身邊的朋友哦~ 天氣轉涼，出門記得添衣。

Response from Property: 看到您這麼用心,肯定的評價，小漢感受到了您隔空傳來的熱情和親切，想客官一定是位特別温暖的人呢。在茫茫人海中相遇，我們要分外珍惜，得到您的認可更是榮幸之至。 小漢一直秉承“待客如親友”的服務理念，為每一位客官帶來最棒的入住體驗。讓您在喧囂的城市中，得到一份踏實，一份温暖。原地等您下次再來哦！祝您生活愉快。

Response from Property: Dear guest, hello: Thank you very much for choosing Hanting Hotel Shanghai Waigaoqiao Free Trade Zone Jingao Road to stay, and for giving us such high praise and praise. We feel extremely honored and happy. Simple words are full of trust in us. With your encouragement, we will work harder to do better and treat every guest who comes to the store as our own family. Don’t forget your original intention and keep moving forward! We start from the hotel, but we don’t stop at the hotel. Attentive service, sweet smile, and always unexpected warmth. We look forward to serving you next time, waiting for you~

Response from Property: Seeing your attentive and positive comments, Xiaohan felt your enthusiasm and kindness across the air, and thought that the guest must be a particularly warm person. We should cherish meeting each other in the vast crowd, and it is an honor to be recognized by you. Xiaohan has always been adhering to the principle of "love cleanliness, live in Hanting" to bring the best and most comfortable stay experience to every guest. Let you get a sense of steadiness and warmth in the bustling city. Waiting for you to come again next time! I wish you a happy life.

Response from Property: Thank you very much for your valuable evaluation! We are very pleased to learn that you are satisfied with our counter service and appreciate its humanized design. Free breakfast is a little thought from us, aiming to add a touch of warmth and convenience to your accommodation experience. We are glad that this move can win your recognition. At the same time, the polite attitude of the cleaning staff you mentioned when you met them by chance is the embodiment of the concept of "customer-oriented, smiling service" that our hotel has always emphasized. Every employee is an indispensable member of our big family. Their friendliness and dedication have jointly created a comfortable atmosphere like home. Your satisfaction is the driving force for our continuous progress. We will continue to adhere to high standards of service quality, strive to improve every detail, and look forward to providing you with an accommodation experience that exceeds your expectations again in the future. If you have any further suggestions or needs, please feel free to let us know. Your voice is very important to us. Thank you again for your support and encouragement, and look forward to seeing you again!

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!