No.343 Yan'an East Road, Huangpu District, Shanghai, 200021, ChinaView Hotel Details
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Hanting Hotel (Shanghai People's Square) Guest Reviews
4.6/5
Very Good
1866 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(1866)
Positive reviews(1800)
Reviews with photos/video(182)
Easy to get around(286)
Delicious breakfast(211)
Convenient location(205)
Classy environment(178)
Friendly front desk staff(103)
Close to metro(62)
Delicious buffet(13)
Luggage delivery service(11)
Negative reviews(63)
sugarpop
Family Room
Stayed in Jun 2024
Travel with friends
64 review
4.0/5
Very Good
Posted on Jun 11, 2024
Close to sightseeing location. Family room have 2 bedroom , good for family . Hotel fee is reasonable.
Response from Property: Hello, dear family! Thank you for your understanding and support over the past few days! We will also continue to improve ourselves. Let more wonderful experiences wait for you. Remember! We are on standby 24 hours a day, whenever you need it. We will all appear. Looking forward to your more sharing. Have a good stay!!
i.ghalib
Guestroom (2 beds)
Stayed in May 2024
Business travellers
1 review
4.7/5
Amazing
Posted on May 4, 2024
Great for a short stopover/short stay. Hotel was very clean and staff were very helpful. Gave a gift pack after checking in which we enjoyed. Very thoughtful. 😊
Response from Property: Dear family, hello. Thank you for your satisfaction, support and understanding during your stay. We will also provide more quality environment, services and experience. Please remember that here in Shanghai, Xiaoyou will always be your warm harbor. It is our greatest effort every moment to make your travel worry-free, warm and secure! We look forward to you bringing your family and friends to experience it! We will not let you down. Let more and better quality services wait for you! Looking forward to your visit again, wishing you a happy life!
Guest User
Family Room
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 5, 2024
We had booked family room for our recent trip to Shanghai. The room's size is just nice for four of us. We had managed to check in early, thanks to the reception in charge, that is what we needed after our early arrival in Shanghai. The location is nearby to eateries and is near to da shi jie.
Response from Property: Hello dear family! Thank you for your praise and recognition of us in many aspects. We have great hope in our hearts, high-quality and meticulous service, a clean and warm environment, iced drinks in summer, and we are always thinking about you! Let you always believe that Hanting is worth it! We look forward to seeing you back again and wish you and your family a happy life!
Guest User
Double Room
Stayed in Apr 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Apr 7, 2024
It was a nice stay. Friendly staff and good location. Showerfloor could be more clean.
Guest User
Superior Double Room
Stayed in Jan 2024
Family
11 review
3.7/5
Posted on Jan 28, 2024
good location
Guest User
Superior Double Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 3, 2024
It was a very comfortable stay. I feel that the price/performance ratio is very high. The conditions are much better than the B&B I booked near Disney on the first day, and the price is cheaper. Hanting's service is very professional and considerate. The room is very clean, has windows, and is very comfortable. It is very convenient to travel, close to the subway station, and within walking distance of Nanjing Road Pedestrian Street. I will choose this hotel next time I come to Shanghai.
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Response from Property: Hello dear family! Thank you for your likes and support from all aspects and angles! All our staff have received your full love and satisfaction for us! Bixin~ We are strategically located in the central area of Shanghai, close to Nanjing East Road, People's Square, and the City God Temple. Next to it is Shanghai World, Shanghai Museum, and People's Park. You can enjoy Shanghai's famous attractions on foot. We provide better services: room replacement with 55-inch large-screen projection TV; 24-hour service: delivery robot, self-service luggage storage, self-service laundry, drying room, self-service hanging ironing. Multiple varieties, nutritious and healthy buffet breakfast. Whether it is business (close to major exhibition areas), travel, or medical treatment (Shanghai Renji Hospital, Shanghai Changzheng Hospital, Shanghai Shuguang Hospital), it is your best choice! Looking forward to more sharing and support from you! I wish you and your family a happy life!
xiaojiechen69
Double Room
Stayed in Sep 2024
Solo travellers
5 review
4.2/5
Very Good
Posted on Sep 28, 2024
The service is good, and it is clean and tidy. However, the air conditioning is not good. It is still not cool even when it is turned to the lowest 16°. The sound insulation is not good, and you can hear the people walking upstairs. The hotel is very close to the Shanghai Museum and a few minutes away from the subway station. The transportation is convenient and it is relatively economical.
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you for your likes and support from many aspects and angles! All our staff have received your full love and satisfaction for us! Heart~ We are strategically located in the central area of Shanghai, close to Nanjing East Road, People's Square, and Chenghuang Temple. Next to it is Shanghai World, Shanghai Museum, and People's Park. You can walk out and appreciate the famous attractions in Shanghai. In order to provide better services: the room is replaced with a 55-inch large-screen projection TV; 24-hour service: delivery robot, self-service luggage storage, self-service laundry, drying room, self-service ironing. Multi-variety, nutritious, and healthy buffet breakfast. Whether it is business (close to major exhibition areas), travel, or medical treatment (Shanghai Renji Hospital, Shanghai Changzheng Hospital, Shanghai Shuguang Hospital), it is your best choice! Looking forward to your more sharing and support! I wish you and your family a happy life!
Guest User
Superior Double Room
Stayed in Sep 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel environment is very good. It is worthy of being a chain. The room is also very clean. The service is very good. I will stay here again next time. It is much better than the business hotel I stayed in two days ago.
Original TextTranslated by Google
Response from Property: Dear family, hello. Thank you for your satisfaction, support and understanding during your stay. We will also provide more quality environment, services and experience. Please remember that here in Shanghai, Xiaoyou will always be your warm harbor. It is our greatest effort every moment to make your travel worry-free, warm and secure! We look forward to you bringing your family and friends to experience it! We will not let you down. Let more and better quality services wait for you! Looking forward to your visit again, wishing you a happy life!
Tiebanfengzhaozi
Guestroom (2 beds)
Stayed in Sep 2024
Travel with friends
5 review
4.3/5
Very Good
Posted on Sep 22, 2024
The room is a bit small, but clean and sanitary. The quality of Hanting is trustworthy.
The location is not bad, not far from the Bund and Shanghai Museum. It takes about ten minutes by taxi.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review of Hanting Hotel Shanghai People's Square. Your recognition is our greatest support. In order to provide you with a high-quality stay experience and service in the future, we will work harder to do better and better. Welcome to stay in our hotel next time! !
Guest User
Superior Double Room
Stayed in Jul 2024
Business travellers
4 review
4.7/5
Amazing
Posted on Jul 6, 2024
I went on a business trip to the Ocean Business Center. The location is very convenient, just across the road. There are bakeries and hot pot restaurants downstairs, and there are many delicious foods around. The Bund is about 20 minutes' walk away. After the rain, it's cool and you can walk there.
The front desk lady is very enthusiastic. She helped me upgrade the room type after staying for a week. I like it for considering customers everywhere.
The apartment is not big. After all, it is in the central area of Shanghai. It is enough for me to live alone. If you have a family, you should consider it. If the apartment is not facing the road, it is quieter. Occasionally, there will be noise when someone passes by, but I don't care.
Because it was renovated in 2018, some of the decoration is a little old, but it does not affect living. Sanitation and cleaning can be more detailed, such as the air conditioner remote control.
Original TextTranslated by Google
Response from Property: Dear family, hello. Thank you for your satisfaction, support and understanding during your stay. We will also provide more quality environment, services and experience. Please remember that here in Shanghai, Xiaoyou will always be your warm harbor. It is our greatest effort every moment to make your travel worry-free, warm and secure! We look forward to you bringing your family and friends to experience it! We will not let you down. Let more and better quality services wait for you! Looking forward to your visit again, wishing you a happy life!
Guest User
Double Room
Stayed in Jul 2024
Solo travellers
5 review
0.8/5
Posted on Jul 3, 2024
Friends who want to book a room, please pay attention. If you book a room on this platform, you can't check out late. They told me that this is the company's rule. If you book a room on an intermediary platform, you have to pay extra for late check-out. I asked when the rule was issued, but they didn't answer me. Because I just stayed in Hanting, another place, 10 days ago, and I have always booked with Ctrip, and I have never heard that I can't check out late.
If they could answer me at that time and tell me that it was just a coincidence that the company just issued the rule in these ten days, then I can understand it. Now this is nothing more than trying to make things difficult.
I wanted to swipe my membership card to deduct money with points, but I couldn't swipe it and told me that I couldn't use it. The card is indeed old, but there is no reason why it can't be used...
After a long time of hesitation, they said that they could give a good review for the order and then give me a delayed check-out. I decisively refused. After all, the room is poorly soundproofed. In fact, the hotel structure does not have a room near the elevator entrance, and my room is not the closest to the elevator entrance, but I can hear the "ding" sound of the elevator door opening in the room, and the sound from the next room is even clearer.
The air conditioner was still dripping. I didn't notice it on the first day and thought it was from the umbrella. I only found it on the second day. Can you fix it?
Lastly, the mini program asked me to send a charging cable. It took a long time, which was completely beyond the time I wrote. Then a male waiter came and knocked on the door loudly in the middle of the night. It was really scary...
Original TextTranslated by Google
Response from Property: Dear friends, hello! I am very sorry that I did not take good care of you during your stay in the store. If you have any needs, please contact us as soon as possible. We will help you change the room as soon as possible. And it will be resolved as soon as possible. I am very sorry that you have a bad experience because of our shortcomings. Thank you for your high-quality suggestions. We will continue to work hard to improve every environment, look forward to more wonderful experiences for you, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The room is comfortable, well-equipped, and the service is thoughtful. Most importantly, the staff here are particularly warm-hearted and enthusiastic. On the first day of our stay, our baby suddenly had a high fever and convulsion. As parents, we were extremely worried and panicked. The hotel staff assisted us throughout the whole process. After we went to the hospital, the hotel manager also called to express his condolences, and after we came back, he sent us fruits to express his condolences. All of this made us feel heartwarming!
Original TextTranslated by Google
Response from Property: Dear family, hello! Thank you for your affirmation and support. All our staff have received your warm feedback. We are now working to serve you better. We have a 24-hour delivery robot to deliver any items you need. The 24-hour self-service laundry and drying room makes you worry-free when traveling. And our 24-hour standby service makes you feel warm and at ease when traveling. We look forward to more wonderful experiences from you. I wish you a happy life!
Zhongdutuoyanhuanzhe
Superior Double Room
Stayed in Jun 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The room facilities are complete, the service is very good, the breakfast is rich, and the robot delivers food, which is very convenient
Original TextTranslated by Google
Response from Property: Hello dear family! Thank you for your affirmation and support for us. Your warm feedback has been received by all our staff. We are here to serve you better. There is a 24-hour delivery robot to deliver whatever you need. The 24-hour self-service laundry and drying room allows you to travel without worries. And our 24-hour on-call service allows you to have the warmth and peace of mind of home while traveling. Looking forward to more wonderful experiences from you. Wish you a happy life!
Guest User
Family Room
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The room was quite satisfactory. It was two rooms, one inside and one outside. It was suitable for my mother and my two children. The hygiene was OK, not as bad as some reviews. I was a little hesitant after reading the reviews, but it was good after seeing it. The breakfast was OK.
Original TextTranslated by Google
Response from Property: Dear guests, Hello, Xiaohan is located near People's Square. There are popular restaurants such as Xiandelai Pork Ribs and Rice Cake, Xiao Shaoxing, Dahuchun, and Xiaojinling Salted Duck within 50 meters. It is about 10 minutes away from Nanjingli, and it takes 15-20 minutes to get to the Bund and Chenghuang Temple. The location is very convenient. The hotel lobby provides buffet breakfast, self-service laundry and drying room, self-service luggage storage, and 24-hour delivery robot. Whether it is business, tourism, medical treatment, or visiting relatives, it is definitely your best choice. Looking forward to more sharing from you, I wish you and your family a happy life! Thank you very much for your good comments on our hotel, we will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey! ! Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Double Room
Stayed in Jun 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The facilities are complete and the hygiene is very clean. The environment gives people a good feeling. The surrounding transportation is also very convenient. It is very convenient to travel. It is also very convenient to order takeout. The service is also very good.
Original TextTranslated by Google
Response from Property: Hello dear family! Thank you and your friends for your affirmation and support. We will always work hard to be prepared, provide warm and thoughtful service, and clean and warm environment. The most important thing is our sincere heart that always looks forward to your return. Remember to give us more recommendations. We will definitely live up to your expectations. Wish you a happy life!