Home Inn·Neo (Shanghai International Tourism Resort Chuansha Metro Station Branch) Reviews
Home Inn·Neo (Shanghai International Tourism Resort Chuansha Metro Station Branch)
No. 297 Chuanhuang Road, Chuansha, Pudong New Area, Shanghai, 201200, ChinaView Hotel Details
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Guest Reviews of Home Inn·Neo (Shanghai International Tourism Resort Chuansha Metro Station Branch)
9.5/10
Outstanding
3137 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.7
Cleanliness9.5
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All reviews(3137)
Positive reviews(3078)
Reviews with photos/video(231)
Friendly front desk staff(442)
Convenient location(414)
Easy to get around(407)
Close to metro(209)
Great value for money(196)
Classy environment(193)
Perfect for business trips(67)
Delicious breakfast(57)
Negative reviews(59)
M508413****
Guestroom (2 Beds)
Stayed in Aug 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Sep 11, 2025
The hotel service was outstanding, and the entire place was spotlessly clean. The air conditioning on the Disney shuttle bus was also great. It offered excellent value for money, with incredibly friendly staff and no hidden fees whatsoever.
Original textTranslated by Google
Response from Property: Dear Guest: Hello! I've been waiting for you here. Your arrival is a promise, and it fills me with joy. Happiness is a blessing, and meeting you is a stroke of luck. Thank you for your patronage of Xiaoru. Xiaoru looks forward to seeing you again!
_WeChat220184****
Queen Room With Memory Foam Mattress
Stayed in Aug 2025
Couple
16 review
10/10
Outstanding
Posted on Sep 10, 2025
Overall, it was quite good and offered great value for money. The service was really good! The room itself was decent enough, though the bathroom did have a slight odor.
Original textTranslated by Google
Response from Property: Dear Guest: Hello! Every moment, whether long or short, is precious because of the joy it brings. A friendship, whether near or far, is valued for its sincerity. My friend, I am truly blessed to have you as a confidant in this life. I wish you all the best! I look forward to your next visit. Love, Xiaoru.
M2ahrm9az****
Double Room A
Stayed in Aug 2025
Travelling with friends
1 review
9.5/10
Amazing
Posted on Sep 3, 2025
The room was spotless. Both the housekeeping staff and the ladies at the front desk were incredibly friendly and helpful. We even received a small gift upon check-out, which was a lovely touch! The Disneyland shuttle service is also a great bonus. I'd love to stay here again if I get the chance.
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!渺渺時空,茫茫人海,與君相遇在人海,莫失莫忘。期待生命裏的不期而遇。 等你時,覺得一日不見如隔三秋,你對我笑,我又覺得三秋未見不過一日,小如永遠在這裏等着你!
M430269****
Single Room A
Stayed in Aug 2025
Solo traveller
8 review
10/10
Outstanding
Posted on Sep 2, 2025
The service was fantastic, and the front desk staff were incredibly welcoming. We even received a complimentary small gift and breakfast. I'll definitely choose to stay here again next time I'm at Pudong Airport.
Original textTranslated by Google
Response from Property: Dear Guest: Hello! In this vast expanse of time and space, amidst the sea of people, our meeting is a precious opportunity. I look forward to unexpected encounters in life. Waiting for you feels like an eternity when we're apart, but when you smile at me, it feels like those three autumns are but a day. Xiaoru will always be here waiting for you!
Taierqilisuo
Double Room
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 31, 2025
Our stay at this hotel for our Disneyland trip was absolutely fantastic!
The location couldn't be better – it's surrounded by countless dining options. Whether you're looking for breakfast or a late-night snack, you'll find something delicious just a few steps away, with an incredible variety to choose from.
The rooms were spotless, and while the amenities were straightforward, they were fully equipped, ensuring a very comfortable stay.
The biggest bonus was the hotel's complimentary shuttle service to Disneyland. This is such a thoughtful touch for park-goers, completely eliminating transportation worries and making it effortless to start a fun-filled Disney day. It truly saved us a lot of hassle.
We'll definitely be choosing this hotel again on our next visit!
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!渺渺時空,茫茫人海,與君相遇在人海,莫失莫忘。期待生命裏的不期而遇。 等你時,覺得一日不見如隔三秋,你對我笑,我又覺得三秋未見不過一日,小如永遠在這裏等着你!
202727****
Memory Foam Twin Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 25, 2025
The room was clean, the bed comfortable, and the air conditioning worked great. There was plenty of hot water, and complimentary bottled water was generously provided. The front desk staff were very friendly and helpful. The hotel is conveniently located within walking distance of Chuansha Station (Metro Line 2). Downstairs, you'll find various eateries for convenient meals, along with fruit shops and supermarkets nearby. Highly recommend!
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!我在這裏,一直等你。你來,是約定好的,那是溢於言表的喜悦。 開心是一種福氣,遇見您是一種運氣,感謝您對小如的喜愛,小如期待與您的再次相遇呦!
M445339****
Double Room
Stayed in Jul 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Aug 8, 2025
The setting was fantastic, and the staff's service was truly outstanding. They even noticed the hot weather and thoughtfully provided me with iced water, a small fan, and tissues.
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!每段時光不在長短,貴在開心。一份情誼不在遠近,貴在真心。朋友,今生有您做知己,真的很幸福,唯願您一切都如意!期待您的下次光臨,愛您的小如。
M546781****
Guestroom (2 Beds)
Stayed in Jun 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Jul 29, 2025
I stayed here for one night while visiting Pudong. The service was excellent, and having a convenience store directly across the street was super handy for grabbing anything I needed. I was very satisfied with my stay. It's about a 10-15 minute walk from the subway station.
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!渺渺時空,茫茫人海,與君相遇在人海,莫失莫忘。期待生命裏的不期而遇。 等你時,覺得一日不見如隔三秋,你對我笑,我又覺得三秋未見不過一日,小如永遠在這裏等着你!
M524694****
Double Room A
Stayed in Jun 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jul 15, 2025
The facilities are definitely a bit dated. The old TV, which doesn't have screen mirroring capabilities, was a minor annoyance. On the plus side, the cleanliness was excellent, and the front desk staff were very friendly and helpful. The hotel offers a convenient shuttle service to Disneyland with frequent departures, and there's a convenience store right on the ground floor.
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!我在這裏,一直等你。你來,是約定好的,那是溢於言表的喜悦。 開心是一種福氣,遇見您是一種運氣,感謝您對小如的喜愛,小如期待與您的再次相遇呦!
M345992****
Queen Room With Memory Foam Mattress
Stayed in Jun 2025
Travelling with friends
6 review
10/10
Outstanding
Posted on Jul 11, 2025
Facilities: Well-equipped and everything works perfectly. Cleanliness: Spotless. Ambiance: Very pleasant and comfortable. Service: The staff were incredibly friendly and helpful, assisting with my luggage upon arrival and departure. They even provided a small complimentary gift. I would absolutely choose this place again just for their outstanding service.
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!渺渺時空,茫茫人海,與君相遇在人海,莫失莫忘。期待生命裏的不期而遇。 等你時,覺得一日不見如隔三秋,你對我笑,我又覺得三秋未見不過一日,小如永遠在這裏等着你!
M345843****
Single Room A
Stayed in Jun 2025
Other
4 review
9.7/10
Amazing
Posted on Jul 3, 2025
I really have to praise this hotel! The lady at the front desk was absolutely wonderful. She offered water, upgraded my room, helped carry my luggage to the ride-share car, and even closed the car door for me. That's truly exceptional service, very impressive! The surrounding area offers plenty of convenient dining options, making it a great place to stay if you're visiting Disneyland. My only minor points are that the hotel's duvet felt a bit stiff and heavy, and you could hear toilet flushing sounds at night.
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!我在這裏,一直等你。你來,是約定好的,那是溢於言表的喜悦。 開心是一種福氣,遇見您是一種運氣,感謝您對小如的喜愛,小如期待與您的再次相遇呦!
M287342****
Guestroom (2 Beds)
Stayed in May 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Jul 1, 2025
The service was excellent. I opted for a quiet room. We took the 6:20 AM shuttle in the morning, and the driver even shared tips for Disneyland. We arrived around 6:40 AM, walked around the lake, and joined the queue by 7 AM. We stood in line until 8 AM when ticket checks began, and officially entered the park at 8:30 AM. We managed to enjoy 7 attractions that day, leaving the park at 9:55 PM. We hurried back and caught the 10:20 PM hotel shuttle. The shuttle driver even had a cute Nick Wilde (from Zootopia) charm hanging in the car! The female staff at the hotel were also incredibly warm and welcoming. ☺
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!我在這裏,一直等你。你來,是約定好的,那是溢於言表的喜悦。 開心是一種福氣,遇見您是一種運氣,感謝您對小如的喜愛,小如期待與您的再次相遇呦!
M418110****
Guestroom (2 Beds)
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 30, 2025
This hotel is clean, affordable, and offers excellent value for money. It's conveniently located quite close to both Disneyland and the Wildlife Park, making it a great recommendation for families traveling with children. The manager was very kind, and the ladies at the front desk were all incredibly friendly and helpful. I'll definitely choose to stay here again on my next visit to Shanghai!
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!我在這裏,一直等你。你來,是約定好的,那是溢於言表的喜悦。 開心是一種福氣,遇見您是一種運氣,感謝您對小如的喜愛,小如期待與您的再次相遇呦!
M268583****
Double Room A
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 22, 2025
Absolutely phenomenal! The room was great, spotlessly clean, and they even provided disposable cups. But the service truly blew us away – it was absolutely fantastic! I honestly didn't expect the staff to be so wonderful. One of the team members even helped us with our luggage. It was an overall excellent experience.
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!我在這裏,一直等你。你來,是約定好的,那是溢於言表的喜悦。 開心是一種福氣,遇見您是一種運氣,感謝您對小如的喜愛,小如期待與您的再次相遇呦!
M303306****
Double Room
Stayed in May 2025
Couple
16 review
10/10
Outstanding
Posted on Jun 12, 2025
The room was immaculate and well-maintained. The check-in process was smooth, and the front desk staff were incredibly welcoming. Breakfast was provided, and they even kindly packed it to go for me, which was a huge help as I was rushing to catch my flight. Upon check-out, the front desk surprised me with a complimentary small drink. I would definitely stay here again on my next visit. The hotel's location is excellent, with many great eateries right downstairs and the subway station just a short walk away.
Original textTranslated by Google
Response from Property: 尊敬的客官:您好!我在這裏,一直等你。你來,是約定好的,那是溢於言表的喜悦。 開心是一種福氣,遇見您是一種運氣,感謝您對小如的喜愛,小如期待與您的再次相遇呦!