Zhotels (Shanghai West Nanjing Road Westgate Mall) Reviews

Response from Property: Dear customers, hello. Thank you for choosing to stay in this hotel. Thank you for your recognition of the front desk. If you have any complaints, please let us know. We also hope to get the approval of your room. We can also make targeted improvements to add a suitable residence for your future journey. We look forward to your coming again and wish you a happy life and smooth work.

Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work

Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work

Response from Property: Dear guests, we are deeply sorry to hear about your terrible experience in our hotel. We fully understand your dissatisfaction and disappointment, and we would to offer our sincerest apologies. We will also strengthen the inspection of the cleanliness of the guest rooms in the near future. Once again, we apologize for the unpleasant you had, and we hope you can give us a chance to make it up. If you choose our hotel again in the future, we will be more than happy serve you and let you feel our changes and improvements. We also welcome your supervision and feedback on our service, which is extremely important to us. We hope the above can make you feel our sincerity and determination to solve the problem, and we will strive to improve and avoid similar situations from happening again.

Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work

Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work

Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work

Response from Property: Dear guests, welcome! Thank you for your love and recognition of Zhi Shang Hotel. We are closest to Exit 2 of Changping Road on Line 7, only 800 meters away. We have always been striving to create a warm and comfortable stay for travelers, and we hope that we add joy and excitement to your holiday. The hotel looks forward to your next stay.

Response from Property: Dear guest, we sincerely apologize for your unpleasant experience at the hotel. If you have any needs during your stay, please feel free to contact us. Our 24-hour front desk is dedicated to serving you and can help you change your room type, etc. We will do our best to meet your needs. Hope you can see our efforts and choose us again. We will strive to improve and satisfy you. I'm very sorry that we didn't meet your expectations this time. Thank you for your feedback, it will help us continuously improve. Looking forward to the opportunity to provide you with better service

Response from Property: Dear guest, hello! Thank you for your love and recognition of Zhishang Hotel. We have been striving to create a warm and comfortable stay experience for our guests, hoping to add joy and emotion to your vacation. The hotel looks forward to your next stay

Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work

Response from Property: Dear guest, hello! Thank you for your 5-point review! Every city has its own reasons to miss, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope that Zhishang Hotel will be the warmest and most unique one in your memories! Come back often and have a look. Wishing you a happy life and smooth work

Response from Property: Dear guest, hello! Thank you for your love and recognition of Zhishang Hotel. We have been striving to create a warm and comfortable stay experience for our guests, hoping to add joy and emotion to your vacation. The hotel looks forward to your next stay

Response from Property: Dear guest, hello. We are very sorry to hear that you had such a bad experience at our hotel. We fully understand your dissatisfaction and disappointment, and we would like to express our sincerest apologies to you. We are also working on finding better solutions to the issue of sound insulation. The hotel front desk also provides free disposable sound insulation earplugs. You can also try our Zhishang Big Bed Room, which has a larger area, next time. We apologize again for the unpleasant experience we have caused you and hope you can give us a chance to make up for it. If you choose our hotel again in the future, we will be dedicated to serving you and making you feel our changes and progress. You are also welcome to supervise and provide feedback on our services at any time. Your opinions are crucial to us. I hope the above reply can make you feel our sincerity and determination to solve the problem. We will strive to improve and avoid similar situations from happening again