Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi)

Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi) Reviews

Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi)

Building 5, Lane 178, Puhui Road, Songjiang District, Shanghai, ChinaView hotel details
Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi)
Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi)Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi)Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi)
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Guest Reviews of Mercure Hotel (Shanghai Hongqiao Jiuting Tiandi)

9.6/10
Excellent
2794 reviews
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.6
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All reviews(2794)
Positive reviews(2764)
Reviews with photos/video(434)
Friendly front desk staff(211)
Easy to get around(197)
Delicious breakfast(167)
Large rooms(149)
Close to metro(73)
Perfect for business trips(69)
Stayed multiple times(51)
Awesome gym(42)
Negative reviews(30)
Cindy～❤️
Executive Room With 1 King-size Bed
Stayed in Jul 2026
Couple
2 reviews
10/10
Outstanding
Posted on Aug 4, 2026
I've stayed here many times. I always choose the Deluxe King Room, and the bathtub is incredibly comfortable, with plenty of hot water at a high temperature. The facilities are excellent, and the mattress is so comfy, I always sleep well.
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Response from Property: Dear Guest, thank you so much for your positive review of our hotel. We will continue to strive to live up to your expectations. We look forward to your next visit and wish you a pleasant journey!
Woerfuhaosenshenkuo
Superior Room With 1 King-size Bed
Stayed in Jun 2026
Business traveller
25 reviews
9.0/10
Great
Posted on Jul 22, 2026
It was pretty good, I've stayed here before. I chose this place for a business trip nearby, and the value for money is really good. It's clean and the bedding is comfortable. Definitely a recommended hotel.
Original textTranslated by Google
Response from Property: 親愛的客人，您好！非常感謝您再次選擇入住上海虹橋機場九亭天地美居酒店，也感謝您把這份滿意與認可分享給我們。得知您在附近出差時依然願意回來入住，我們倍感珍惜。您提到的高性價比、整潔衞生以及舒適床品，都是我們一直認真堅持的細節，能夠為您的旅途帶來輕鬆與安心，我們由衷開心。感謝您的推薦與信任，期待下次再為您帶來同樣温暖舒適的入住體驗。
Anonymous User
Superior Room With 1 King-size Bed
Stayed in Jun 2026
Business traveller
18 reviews
8.0/10
Very good
Posted on Jul 20, 2026
The location is ok and price acceptable . Hotel room generally clean. It was quite a last minute booking to align to same hotel stay with business partners.
Response from Property: 親愛的客人，您好！非常感謝您選擇上海虹橋機場九亭天地美居酒店，並在倉促的行程中與商業夥伴一同入住。得知您認可酒店的位置、合理的價格以及房間的整體衞生，我們心裏十分欣喜。能在您重要的出行安排中提供一份便利與安心，是我們的榮幸。期待下次無論是商務出行還是短暫停留，我們都能繼續為您帶來舒適省心的入住體驗。
Xiaohaige🇨🇳
Superior Room With 2 Single Beds
Stayed in May 2026
Other
82 reviews
10/10
Outstanding
Posted on Jun 22, 2026
The service was thoughtful and meticulous, the environment was quiet and comfortable, the facilities were well-equipped, and the natural light was excellent. The toiletries were comprehensive, and the price was affordable. Overall, it was a fantastic stay!
Original textTranslated by Google
Response from Property: You are like cotton candy in my heart, a sweet dreamland... My dear, thank you for your satisfaction. We are so happy and look forward to your next visit!
Guest User
Deluxe Room With 1 King-size Bed
Stayed in May 2026
Business traveller
28 reviews
10/10
Outstanding
Posted on Jun 9, 2026
My overall experience at the hotel was fantastic. The room was clean, bright, and well-designed, and the bedding was soft and comfortable. The front desk staff were warm and patient, and check-in was very efficient. The location is convenient for getting around, with plenty of dining options nearby. It's a quiet area, not noisy at all, and offers excellent value for money. My stay was very pleasant, and I'll definitely be back!
Original textTranslated by Google
Response from Property: There's always a smile waiting for us to shine, and every encounter that beautifies the whole process. Your positive feedback warms our hearts, and we look forward to seeing you again!
Guest User
Deluxe Room With 2 Single Beds
Stayed in May 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 7, 2026
Much cleaner and more hygienic than I expected. The location is very convenient, close to a shopping area. Breakfast was just okay, not many choices. However, for a one-night transitional stay, it offers great value for money.
Original textTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。期待再次光臨，祝旅途愉快！
Guest User
Superior Room With 2 Single Beds
Stayed in May 2026
Family
1 reviews
10/10
Outstanding
Posted on Jun 7, 2026
Overall, a fantastic experience! The room was spotless and well-equipped, and the bedding was so soft, ensuring a very comfortable sleep. The front desk staff were incredibly warm and attentive, and the location was super convenient. Great value for money!
Original textTranslated by Google
Response from Property: Every effort and every bit of dedication we make is aimed at creating a clean, tidy, comfortable, and safe place for you, so that you can feel the warmth of home during your long journey. Wishing you a happy life and joy every day!
Guest User
Family Room
Stayed in May 2026
Family
9 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The hotel's facilities and services are top-notch, and the view from the upper floors is great. The bathroom has a separate wet and dry area, and all the amenities are complete. Supermarkets and restaurants are also very close by. The service is meticulous and thoughtful, making the entire experience fantastic. I genuinely recommend it to everyone.
Original textTranslated by Google
Response from Property: Being recognized and trusted is a priceless treasure. Thank you for this blessing; we are grateful for your companionship along the way. Your affirmation makes us shine even brighter. Wishing you happiness every day!
Xiaoguo1976
Family Room
Stayed in May 2026
Family
8 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The front desk staff were incredibly friendly and helpful. I really liked the hotel's style, and the facilities were complete and offered a great experience. The lobby is spacious, and the front desk service was very thoughtful and gentle. The room was clean and tidy, the internet was strong, and the bed was very comfortable. The breakfast was delicious and plentiful. Overall, a great experience!
Original textTranslated by Google
Response from Property: Stars appear every night, migratory birds return with the changing seasons; some drift with the wind, some are like dreams, and some linger. The day you met Meiju is etched in Meiju's memory; we look forward to meeting you again!
CHENMING WU
Deluxe Room With 1 King-size Bed
Stayed in Apr 2026
Business traveller
55 reviews
10/10
Outstanding
Posted on Jun 8, 2026
Facilities: Pretty good, up to par for a high-end hotel. Cleanliness: Very good, tidied up well. Environment: Relatively quiet at night. Service: The front desk service was excellent, and housekeeping helped with laundry drying.
Original textTranslated by Google
Response from Property: There's always a smile waiting for us to shine, and every encounter that beautifies the whole process. Your positive feedback warms our hearts, and we look forward to seeing you again!
Anonymous User
Superior Room With 1 King-size Bed
Stayed in Apr 2026
Solo traveller
22 reviews
10/10
Outstanding
Posted on May 15, 2026
The room was clean and tidy. The front desk lady was very nice and even gave us free breakfast. The room's soundproofing was pretty good and it was spacious. I'll definitely come again next time.
Original textTranslated by Google
Response from Property: Every effort and every bit of dedication we make is aimed at creating a clean, tidy, comfortable, and safe place for you, so that you can feel the warmth of home during your tiring journey. We wish you a happy life and joy every day!
Gapzhongdedagongren
Superior Room With 2 Single Beds
Stayed in Apr 2026
Couple
98 reviews
9.5/10
Amazing
Posted on May 5, 2026
This hotel still offers great value for money. Although the facilities are a bit old, the location is excellent, not far from Hongqiao Airport and Songjiang Railway Station. On the first day, there was a minor issue with the pool, but it was quickly resolved. I extended my stay by two more days and noticed two problems. First, there seems to be a shortage of staff. When I returned to my room around 4 PM, it hadn't been cleaned yet, and the cleaning lady said she hadn't gotten to it. Second, perhaps too many people are ordering takeout nowadays. During my three-day stay, food delivery robots were constantly going up and down in every elevator. With only two elevators, which is already a serious shortage, the robots took up most of the space. Even when an elevator was full, the robots would still try to squeeze in, which wasted a lot of time.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Diyibieshu
Superior Room With 2 Single Beds
Stayed in Mar 2026
Family
5 reviews
10/10
Outstanding
Posted on Apr 5, 2026
The room was very spacious, and the soundproofing was excellent. What's more, the front desk staff were incredibly polite and made me feel very welcome. My charging cable broke, and one call to the front desk was all it took for them to help me out.
Original textTranslated by Google
Response from Property: Thank you for your kind review! It's our honor to serve you. We at Meiju are deeply touched by your detailed comment. We are truly delighted to have received your patronage; this is our motivation—to provide a warm and comfortable place for every travel-worn friend to rest. Your satisfaction brings us happiness and a sense of accomplishment. The Meiju team is so glad you had a pleasant stay and slept soundly; we look forward to your next stay! Wishing you a happy life!
Guest User
Superior Room With 1 King-size Bed
Stayed in Feb 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Mar 31, 2026
This stay was a pleasant surprise! The hotel entrance has a lovely little park, perfect for an evening stroll after dinner. We were lucky enough to see several cherry blossom trees in full bloom there, which instantly lifted our spirits and made for some great photos. The room was clean and tidy, and the service was excellent; we were greeted warmly as soon as we entered the lobby. The location is convenient, just a 15-minute drive from Hongqiao Railway Station. Great value for money, I'll definitely stay here again next time!
Original textTranslated by Google
Response from Property: This review shines like a star in the sky, warming my heart. I will remember everything you said. Thank you for the five stars, and I look forward to your next stay!
Anonymous User
Superior Room With 2 Single Beds
Stayed in Feb 2026
Travelling with friends
2 reviews
6.0/10
Posted on Mar 29, 2026
This hotel is quite old and dated. The hairdryer wasn't working well, and the mirror light wouldn't turn on. It's not great value for money, and the service was just okay.
Original textTranslated by Google
Response from Property: Thank you for your frank feedback. We have carefully read every comment and are deeply sorry that this stay did not meet your and our expectations. Regarding the issues you mentioned: • Outdated facilities: Some hotel facilities are indeed outdated. We are planning to upgrade them in batches, starting with core room amenities (such as hairdryers and lights); • Hair dryer malfunction & mirror light not working: This was due to our inadequate inspection and maintenance. We will immediately check the wiring of the hair dryer and mirror light in that room, and in the future, we will test these small appliances before each guest's check-in; • Poor value for money: We apologize that you felt it wasn't worth the price. We will reassess the pricing and service matching based on your feedback and strive to improve the quality of details; • Mediocre service attitude: This is the last thing that should have happened. We will review service records and train relevant staff, emphasizing proactive, polite, and problem-solving service awareness. If you are willing to give us another chance to improve, we hope you will feel a significant change when you return. We apologize again.