Guest Reviews of Red House Hotel (Shanghai Red House Hospital Lujiabang Road Subway Station Branch)
7.0/10
603 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location6.9
Amenities6.6
Service7.4
Cleanliness7.0
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All reviews(603)
Positive reviews(513)
Reviews with photos/video(77)
Easy to get around(67)
Convenient location(61)
Great value for money(51)
Awesome stay(41)
Close to metro(40)
Average sound insulation(33)
Friendly front desk staff(17)
Negative reviews(90)
Atani
Family Room
Stayed in Nov 2025
Travelling with friends
3 reviews
8.0/10
Very good
Posted on Dec 29, 2025
It’s affordable and close to the bund, although there’s no elevator it quite not bad with its price.
Response from Property: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
laexplorer
Double Room
Stayed in Oct 2025
Couple
8 reviews
6.0/10
Posted on Dec 3, 2025
The place doesn't have an elevator so you have to go up the stairs with your bags, it's a kind of old place, peeled walls, and the bathroom has a very strong smell at night, the walls have no sound insulation and you hear the other guests who by the way were very noisy, apart from these problems everything happened well during our stay
Response from Property: 尊敬的賓客您好!感謝您的入住!非常抱歉沒能讓您滿意,您在入住期間有任何問題請第一時間聯繫我們,我們一定會盡力為您解決的,衷心希望您能再次預訂我們酒店,給我們一次之致歉的機會,謝謝!祝您愉快!
Guest User
Family Room
Stayed in Jul 2025
Travelling with friends
3 reviews
2.0/10
Posted on Aug 15, 2025
This place does not look like in the pictures at all. The room was filthy, the floor looked like it had never been cleaned before, the walls looked wet, so probably moldy, that would explain the smell. The shower looked like you would get a fungus by just going in there and don't even get me started on bathroom floor. I DO NOT RECCOMEND THE STAY IN THIS PLACE UNLESS YOU HAVE A STRONG STOMACH
6/14
Response from Property: Dear Guest, Thank you for your stay! We are very sorry that you were not satisfied. If you have any questions during your stay, please contact us immediately. We will do our best to resolve them for you. We sincerely hope you will book our hotel again and give us another chance to apologize. Thank you! Have a pleasant stay!
JOAQUIN ALEXANDRO
Superior Double Room
Stayed in Nov 2025
Couple
14 reviews
7.0/10
Posted on Jan 5, 2026
Good location, good price, only bad is no elevator and no have bottle water in the room and you need buy by yourself. Building a little old but is good just for sleep and rest
Response from Property: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
ChangyouTX
Guestroom (2 Beds)
Stayed in May 2025
Family
121 reviews
7.0/10
Posted on Jun 13, 2025
The hotel is conveniently located close to the Red House Hospital, which is a plus. However, there's no elevator, and a group of construction workers staying there were very noisy in the evenings and mornings. The overall environment wasn't great.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay! We are very sorry that you were not satisfied. If you have any questions during your stay, please contact us immediately. We will do our best to resolve them for you. We sincerely hope you will book our hotel again and give us another chance to apologize. Thank you! Have a pleasant stay!
Huaiyan
Double Room A
Stayed in Oct 2025
Solo traveller
28 reviews
5.7/10
Posted on Nov 13, 2025
Beyond its great location, there's not much else to praise. The shower water was decent, though. It felt more like a basic guesthouse with no real service to speak of.
Original textTranslated by Google
Response from Property: Dear friend, thank you for your recognition! Our hotel is just a 3-minute walk from the subway station, making it very convenient for getting around. The Red House Hospital is right next to the hotel. The hotel also has a laundry drying platform, solving the problem of washing and drying clothes when you're out and about. We will stay true to our original aspiration and provide the best service and the cleanest products to every guest. Our wish is for everyone to have a happy and comfortable stay. We wish you success in your work and look forward to your next visit!
Guest User
Double Room
Stayed in Sep 2025
Other
5 reviews
10/10
Outstanding
Posted on Oct 8, 2025
I booked a room near the Red House to make it convenient for storing my belongings, resting, and waiting for my appointments. During breaks between tests, I could come back and lie down, which kept me from getting too tired. After surgery, I was a bit anxious about using the hospital restrooms, feeling they might not be clean enough. But having my own room made me feel much more relaxed, and I was able to complete all my examinations quickly.
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! It was by chance that we met you, and by chance that you chose us. Life offers so many choices, and each one you made is a kind of destiny. We are grateful for this destiny that brought us together. Your thoughtfulness and care will surely bring us warmth for a lifetime. We look forward to seeing you again!
Guest User
Family Room
Stayed in Aug 2025
Family
4 reviews
2.0/10
Posted on Sep 14, 2025
No slippers for showering in the room, and there were even ants on the bed 🐜. I'm speechless. I definitely won't be staying here again.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay! We are very sorry that you were not satisfied. If you have any questions during your stay, please contact us immediately. We will do our best to resolve them for you. We sincerely hope you will book our hotel again and give us another chance to apologize. Thank you! Have a pleasant stay!
Guest User
Double Room A
Stayed in Aug 2025
Couple
1 reviews
10/10
Outstanding
Posted on Sep 2, 2025
The environment is great, very clean, and the price is affordable. It's definitely the best value for money in the area! Highly recommend!
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! It was by chance that we met you, and by chance that you chose us. Life offers so many choices, and each one you made is a kind of destiny. We are grateful for this destiny that brought us together. Your thoughtfulness and care will surely bring us warmth for a lifetime. We look forward to seeing you again!
Guest User
Guestroom (2 Beds)
Stayed in Jul 2025
Other
2 reviews
4.5/10
Posted on Aug 24, 2025
This hotel is old and small, with virtually no soundproofing. The water in the bathroom is either scalding hot or freezing cold, and the walls are damp and cracked.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay! We are very sorry that you were not satisfied. If you have any questions during your stay, please contact us immediately. We will do our best to resolve them for you. We sincerely hope you will book our hotel again and give us another chance to apologize. Thank you! Have a pleasant stay!
Guest User
Family Room
Stayed in Jul 2025
Family
1 reviews
6.5/10
Posted on Aug 13, 2025
No breakfast, but it's next to the Red House Hospital. The transportation is good, but besides that, there's nothing else. The room is big but not very quiet. If you're not planning to spend much time in the hotel, are a deep sleeper, and don't have too many demands, this price is excellent. I needed a place to stay urgently and wanted good transportation, which is how I found this.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay! We are very sorry that you were not satisfied. If you have any questions during your stay, please contact us immediately. We will do our best to resolve them for you. We sincerely hope you will book our hotel again and give us another chance to apologize. Thank you! Have a pleasant stay!
CristianAndreea
Family Room
Stayed in Jul 2025
Family
19 reviews
5.0/10
Posted on Aug 17, 2025
Good location and good service at the réception , but in two weeks that I've spent at the hotel, not a single day the room was cleaned, not the floor swept...
Response from Property: Dear guest, thank you for your stay! We apologize for any disappointment. If you have any questions during your stay, please contact us immediately and we will do our best to resolve them. We sincerely hope you will book our hotel again and give us another opportunity to apologize. Thank you! We wish you a pleasant stay!
Guest User
Guestroom (2 Beds)
Stayed in Apr 2025
Solo traveller
1 reviews
2.5/10
Posted on Aug 14, 2025
The room smelled heavily of smoke, and the air conditioning was incredibly loud. The noise from our room combined with the AC unit next door made it all too noisy.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay! We are very sorry that you were not satisfied. If you have any questions during your stay, please contact us immediately. We will do our best to resolve them for you. We sincerely hope you will book our hotel again and give us another chance to apologize. Thank you! Have a pleasant stay!
Guest User
Double Room A
Stayed in Nov 2024
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Dec 24, 2024
Clean, tidy, and comfortable, plus it's very close to the subway station.
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! It was by chance that we met you, and by chance that you chose us. Life offers so many choices, and each one you made is a kind of destiny. We are grateful for this destiny that brought us together. Your thoughtfulness and care will surely bring us warmth for a lifetime. We look forward to seeing you again!
MioAkiyama
Double Room A
Stayed in Apr 2025
Travelling with friends
37 reviews
5.5/10
Posted on Jul 17, 2025
The hotel having no elevator was very inconvenient. The room's floors and walls were worn out, and the bathroom was also quite old. While the price isn't high for Shanghai, the overall environment barely met standards.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay! We are very sorry that you were not satisfied. If you have any questions during your stay, please contact us immediately. We will do our best to resolve them for you. We sincerely hope you will book our hotel again and give us another chance to apologize. Thank you! Have a pleasant stay!