Light Stay Hotel - Xiaozhu (Shanghai Chuansha Branch)

Light Stay Hotel - Xiaozhu (Shanghai Chuansha Branch) Reviews

Light Stay Hotel - Xiaozhu (Shanghai Chuansha Branch)

No. 18, Lane 550, Huaxia 2nd Road, Pudong New Area, Shanghai, 201299, ChinaView Hotel Details
Light Stay Hotel - Xiaozhu (Shanghai Chuansha Branch)
Light Stay Hotel - Xiaozhu (Shanghai Chuansha Branch)Light Stay Hotel - Xiaozhu (Shanghai Chuansha Branch)Light Stay Hotel - Xiaozhu (Shanghai Chuansha Branch)
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Light Stay Hotel - Xiaozhu (Shanghai Chuansha Branch) Guest Reviews

4.2/5
200 review
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(200)
Positive reviews(176)
Reviews with photos/video(64)
Awesome rooms(26)
Great value for money(16)
Easy to get around(15)
Friendly front desk staff(9)
Classy environment(7)
Close to metro(7)
Many amenities(5)
Convenient for shopping(3)
Negative reviews(24)
Hana
Basic 2-bed Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The room is comfortable and clean enough, the location is good, you can take ride the bicycle to go to the nearest bus or 地铁站,worth the price
Response from Property: 親,感謝您的入住,為每一位賓客提供温馨、優質的服務是我們應該做的,我們會繼續努力,力求做的更好,期待您和家人再次入住,祝您生活愉快。
Guest User
Selected Double Room
Stayed in Oct 2024
Couples
19 review
4.2/5
Very Good
Posted on Nov 29, 2024
Good value for money. Staff was helpful and friendly during our whole stay. 15 minutes walk to the nearest metro station. Lots of restaurants and shops nearby.
Response from Property: 親,感謝您的入住,為每一位賓客提供温馨、優質的服務是我們應該做的,我們會繼續努力,力求做的更好,期待您和家人再次入住,祝您生活愉快。
AHMAD
Basic Queen Room
Stayed in Jul 2024
Solo travellers
83 review
4.7/5
Amazing
Posted on Aug 7, 2024
Hotel is 15-20 minutes walk from metro station, check in was smooth. Overall everything was good.
Response from Property: Thank you for your review. Welcome to our hotel and have a pleasant journey.
Akalaerliaotuobasi
Basic Queen Room
Stayed in Aug 2024
Business travellers
63 review
4.1/5
Very Good
Posted on Sep 15, 2024
The room is relatively large, the bed is big, and the service is very good. I was upgraded to a room type for free. It is convenient to eat nearby. There is a food street right outside the door, and entertainment facilities are nearby. Fortunately, I will come again next time
Original TextTranslated by Google
Response from Property: Dear, thank you for your stay. It is what we should do to provide warm and high-quality services to every guest. We will continue to work hard and strive to do better. We look forward to you and your family staying here again. I wish you a happy life.
Guest User
Discount Single Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The special room I booked last night was much better than I expected. First of all, the room has a window, an external window. Although the room is small, it is well-equipped and most importantly, it is very clean! Must recommend.
Original TextTranslated by Google
Response from Property: Dear, thank you for your stay. It is what we should do to provide warm and high-quality services to every guest. We will continue to work hard and strive to do better. We look forward to you and your family staying here again. I wish you a happy life.
Guest User
Basic Queen Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The room is clean and hygienic. The boss is very kind in upgrading the room type. The surrounding facilities are complete. The price is very affordable. The service is considerate. The cleaning lady is also very responsible. I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear, thank you for your stay. It is what we should do to provide warm and high-quality services to every guest. We will continue to work hard and strive to do better. We look forward to you and your family staying here again. I wish you a happy life.
Svetlana
Basic 2-bed Room
Stayed in Oct 2024
Travel with friends
3 review
3.2/5
Posted on Nov 11, 2024
It's a 20-minute drive from the airport. It's a 15-minute walk to the metro. The rooms have large beds. It was cold in the room, but we had warm blankets. We asked at the reception how much a taxi to the airport would cost, they told us $100, we laughed and refused. Thanks to friends, we installed a DiDi taxi and left for 80 yuan (we paid in cash). The hotel is only for spending the night, nothing more.
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Guest User
Selected Queen Room
Stayed in Mar 2024
Solo travellers
1 review
4.5/5
Great
Posted on May 31, 2024
Everything is good. There is a restaurant downstairs. The shampoo cannot be squeezed out and it is the same as the shower gel. This is a minor problem. The only problem is that the air conditioner smells so bad that I dare not use it. This is very serious! I hope the air conditioner will be cleaned regularly to stop the smell of old smelly socks.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation of the hotel. We are deeply sorry for your experience during your stay in the hotel. Please squeeze out the hotel shampoo and shower gel slowly. It is not water. It comes off all at once. The hotel air conditioning filter The Internet is being cleaned. There may be a slight smell when it is opened, but it cannot be the smell you said. Otherwise, why would we have been blowing it for so long? We will share every valuable suggestion you mentioned with the hotel. The management, discover the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience when you next stay, and we sincerely invite you to come again.
Anonymous User
Discount Single Room
Stayed in Mar 2024
Other
84 review
5.0/5
Outstanding
Posted on Apr 20, 2024
It's pretty good. It's very cost-effective. It's also close to the subway station. There are many restaurants around so you don't have to worry about eating. However, the internet speed is a bit unstable. Overall, it's a good review.
Original TextTranslated by Google
Response from Property: Dear, thank you for your stay. It is what we should do to provide warm and high-quality services to every guest. We will continue to work hard and strive to do better. We look forward to you and your family staying here again. I wish you a happy life.
Anonymous User
Discount Single Room
Stayed in May 2024
Business travellers
32 review
1.0/5
Posted on Jun 29, 2024
The sanitary conditions are very poor and the service attitude is very poor. Are the reviews too bad and the name has been changed?
Original TextTranslated by Google
Response from Property: Dear guest, I'm sorry that my stay this time did not fully meet your expectations. You are a regular guest, and this is the first time you have said this. The hotel is also very sad because some small things have caused your unhappiness. You have also stayed here. For a long time, the hotel has been reminding you not to lose your room card. We didn’t care if you lost your card a few times. But this time you lost your card again. The hotel charged you 10 yuan to replace the card, but you were extremely reluctant. We are really helpless. If it is as bad as you say, how many years will you stay? We changed the name because we want to create our own brand. Finally, the hotel rooms are exactly the same as the pictures. There is no falsehood. wish you a happy life. It's really bad that you called the hotel, but you ignored me and kept saying it every day, and you didn't dare to call.
Guest User
Discount Single Room
Stayed in May 2024
Solo travellers
5 review
0.5/5
Posted on Jun 15, 2024
The door wouldn't lock, and the wood on the door lock side was missing. Someone swiped the door with a card at around 7 a.m., and I heard a man outside saying why the last room couldn't be opened, and the bathroom was very dirty. I checked out very early in the morning, and the attitude and expression at the front desk were strange. Let’s understand. Although I don’t know why this platform has such a low score
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. I'm sorry to bring you a bad check-in experience. The door locks here are all good, and only you can open them. It is impossible for others to clean the door of your room in the hotel, otherwise everything will be in chaos. You arrived late on the night of the 11th. At that time, you booked the last room in the special offer room. Our room is exactly the same as the picture. Maybe you thought the special offer room was too small, so you went around to find faults. We also have troubles that we can’t tell you. Here we are. Hygiene The hotel is inspected every day. The hotel can guarantee that there is nothing very dirty. I am really sorry for the unpleasantness it has caused you. Please forgive me. We will work hard to do better and better. We only hope to show you a better one next time. Good to you, I wish you a happy life.
Anonymous User
Selected Double Room
Stayed in Oct 2024
Other
3 review
1.0/5
Posted on Nov 10, 2024
Very bad, very bad, the bed is hard, the room is smelly,
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Buliketuofumaosui
Discount Single Room
Stayed in Oct 2023
Business travellers
48 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The surrounding supporting facilities are complete, and there is no rival for hotels within 200. The overall accommodation environment is very good. The hotel is close to the commercial district and Disneyland, and it is very convenient to eat around
Original TextTranslated by Google
Response from Property: Thank you for your satisfaction. We welcome you to visit us next time.
Y-47q12
Basic 2-bed Room
Stayed in Oct 2024
Solo travellers
4 review
3.0/5
Posted on Nov 28, 2024
Average. This price is acceptable in Shanghai.
Original TextTranslated by Google
Response from Property: 親,感謝您的入住,為每一位賓客提供温馨、優質的服務是我們應該做的,我們會繼續努力,力求做的更好,期待您和家人再次入住,祝您生活愉快。
Guest User
Selected Double Room
Stayed in Apr 2024
Travel with friends
1 review
1.0/5
Posted on May 14, 2024
What a dirty and shabby hotel. The toilet doesn't even work and it's dirty. It costs 200 yuan a night. It's really rubbish. The windows are not soundproof, the KTV is noisy all night, and the service attitude is also very bad!
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying with us and taking the time to share your experience. I don't know why you said such nonsense to us. The room type of the hotel is exactly the same as the picture. The hotel also checks the hygiene here every day. It is impossible to be like what you said. Maybe you quarreled with your friends that night and were in a bad mood, but you can't say that about us. I am sorry for giving you a bad experience during your stay. The hotel is constantly developing and striving to bring you better services. Please believe that we want to do more for our guests. **The hotel welcomes you to stay again.