Guest User
February 29, 2024
This is the hotel with the worst service I have ever stayed in. The guy wearing glasses at the front desk has a bad service attitude and a condescending face. What I want to say is, since you are the front desk, you must behave like a front desk. If you are not good at the front desk, Don't do it, don't affect the reputation of your store. I don't know what's so good about a front desk that only serves customers. Here's the thing. I've been staying for three days and want to extend my stay for another day. I asked if I can give it before The same price, but someone asked my husband inexplicably if he had registered for the hotel, and his attitude was still bad. What I want to say is that when I came to register on the first day, I also asked, should I register alone? There was no one at the front desk, a woman and a man. I'm sorry, I've been staying for the third day. You asked me why I didn't register. It's really funny and silly. The price I was quoted was also false, saying that if I wanted to extend my stay, it would be 280 yuan. It was obviously 234 yuan on Ctrip. Are you treating a customer as a ****? It’s really disgusting. I blame the customer for not providing good service. The room is not safe. Since the lock on the window was found to be broken, it can’t be locked at all. I didn’t put the customer in the first room safely. There is also a very bad smell, and the sound insulation is not good. The most important thing is that the glasses guy and the girl at the front desk cannot talk about the key points, and their image is very poor. They are not suitable for serving customers at the front desk.
Original TextTranslation provided by Google