No. 899 Dongfang Road, Pudong New Area, Shanghai, 200122, ChinaView Hotel Details
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Holiday Inn Shanghai Pudong Guest Reviews
4.6/5
Very Good
1738 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(1738)
Positive reviews(1689)
Reviews with photos/video(173)
Friendly front desk staff(186)
Delicious breakfast(180)
Easy to get around(173)
Perfect for business trips(67)
Close to metro(53)
Great swimming pool(20)
Stayed multiple times(18)
Delicious buffet(9)
Negative reviews(49)
StephanDeWet
Holiday Superior Room
Stayed in Jun 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Hotel is in a very convenient location, close to the subway station and a few malls with our favorite restaurants:)
Guest User
2 Twin Beds Standard
Stayed in Nov 2024
Family
5 review
3.5/5
Posted on Dec 22, 2024
During our stay at the Holiday Inn Shanghai Pudong, we were pleased with the location and service but found the cleanliness disappointing. The hotel’s location is outstanding, with convenient access to major attractions and transportation hubs, making it a perfect base for exploring Shanghai. The service was equally impressive; staff members were attentive, friendly, and quick to assist with our requests.
However, the cleanliness of the rooms and common areas left much to be desired. The room we stayed in was not adequately cleaned, with noticeable dust and stains, which detracted from the overall experience. While the amenities were average, they did not quite meet the standards expected from a Holiday Inn, and there’s room for improvement in this area.
Despite these issues, the staff’s dedication and the excellent location somewhat redeemed our stay. We hope management addresses the cleanliness concerns to enhance future guests’ experiences.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Shanghai Pudong. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests.We would like to take this opportunity to apologize for cleanliness may have caused you. Your comment has been documented and will certainly be looked into. We will keep perfect training of our staff. We appreciate your feedback as this is our best resource for improving guest services. Once again, we thank you for your feedback and look forward to your continuous support in the near future. Thank you!
NameJwee
Superipr Family Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Surely the hotel is one of the affordable in term of price, location and amenities. Not too far from pudong airport and from hotel to the bund not more than 20 mins.
Response from Property: Dear Guest, Thank you for your stay with us at Holiday Inn Shanghai Pudong. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to the Holiday Inn Shanghai Pudong in the near future.Sincerely,
Guest User
Superipr Family Room
Stayed in Nov 2024
Family
6 review
3.7/5
Posted on Dec 30, 2024
The hotel taxi calling services was excellent! All taxi booked arrived almost immediately
Response from Property: Dear Guest, Thank you for your stay with us at Holiday Inn Shanghai Pudong. We are pleased to know that you appreciated the taxi calling services, Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to the Holiday Inn Shanghai Pudong in the near future.Sincerely,
Guest User
1 King Bed Standard
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Jessica has been very helpful. She is very friendly and attentive! She tried her best to help me!
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay,especially your satisfaction and recognition of our front desk services. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.Sincerely,
Alex CCk
Holiday Deluxe Room
Stayed in Apr 2024
Couples
1 review
4.7/5
Amazing
Posted on May 8, 2024
Fantastic stay here. Nearby got seven 11, 2 family marts and many local restaurants nearby. Shanghai 1192 is just nearby shopping mall can be reach by 15 mins walk. Good spots for photoshoot.
PérezPablo
Holiday Superior Room
Stayed in May 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Outstanding as always. Everytime in Shanghai used to be the same hotel.
6/7
Guest User
1 King Bed Standard
Stayed in Sep 2024
Solo travellers
15 review
5.0/5
Outstanding
Posted on Jan 2, 2025
I stayed here when I attended Oktoberfest. The rooms were great, and the staff was friendly. Definitely get the breakfast. The buffet is is amazing.
Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.Sincerely,
Lydia
2 Twin Beds Standard
Stayed in Sep 2024
Travel with friends
4 review
3.5/5
Posted on Nov 20, 2024
Good location for the event we were attending since it was also at the hotel. Breakfast very mediocre.
Michael
2 Twin Beds Standard
Stayed in Sep 2024
Business travellers
7 review
4.2/5
Very Good
Posted on Jan 5, 2025
Nice place to crash after the Octoberfest. Rich breakfast and friendly staff.
Response from Property: Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. Thanks again for your comment and support to our hotel, and we looking forward to seeing you again once you are in Shanghai in the near future! Cheers,
Filip79
2 Twin Beds Standard
Stayed in Sep 2024
Business travellers
74 review
4.5/5
Great
Posted on Nov 17, 2024
Not new but quite in good condition. Great selection during breakfast
JINGHAO
Holiday Superior Room
Stayed in Jul 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The hotel is clean and comfortable, and the front staff clerk, Ms. Selena, is very friendly.
ajit kumar
Holiday Superior Room
Stayed in Jun 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jul 13, 2024
It was a deal!
Great ambience, cozy rooms, very close to metro station, very friendly and cooperative staff, they even my request for late check out free of charge, full value for money
Mukul
Holiday Superior Room
Stayed in Jul 2024
Business travellers
19 review
4.5/5
Great
Posted on Sep 16, 2024
Nice location, good breakfast, discounted parking, good gym, nice pool. Recommended
interleksean
Holiday Superior Room
Stayed in Jun 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jul 8, 2024
my n-times of staycation in this hotel. will always be my first choice of hotel in the city for their service, location, variety of breakfast etc